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Reviewed 10 December 2019 via mobile

I didn’t expect much from this hotel to be honest. The drive from airport is great in a Genesis upmarket saloon but at the hotel; check in was smooth but room was rather plain.
At least it has a sofa set opposite the TV but bathroom was plain strange as the shower always leaked by the side even with shower curtain being used.
Breakfast was ok; no halal options of course. The best thing is that it’s close to shopping malls and Bexco conference centre

Date of stay: December 2019
Trip type: Travelled on business
2  Thank skm2012
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Centum_Hotel_Manager, 프론트 매니저 at Haeundae Centum Hotel, responded to this reviewResponded 20 December 2019

Dear valued guest,
Thank you very much for visiting our hotel and leaving a valuable opinion.
We will try to improve the inconvenience as soon as possible to make Centum Hotel more satisfactory for you next time.
Be always healthy and have a good day.
Thank you.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 November 2019 via mobile

A good value hotel. For its reasonable price, it offers a room large enough for a sofa, a small dining table with two chairs, dressing table and bathroom with a tub and manageable hot and cold taps. You may have to step up into the tub but that keeps the floor dry if you draw the shower curtain properly. Amenities are very good, nice toiletries and even a loofah. There's a sink in the room but the induction tops aren't for cooking as no pots and pans are provided but the fridge is very large.
Stayed only one night but found the location very convenient for Shinsegae Shopping Mall, Lotte Department Store and Spaland, all within walking distance. Enough eateries in the area but most close by 8pm.
The hotel itself has a restaurant which we didn't try and though the buffet breakfast is pricey, there are alternatives in the Coffee Bean n Tealeaf right next to the lobby and a couple of convenience stores there too including CU where you can get a 10 per cent discount as a hotel guest.
Only minor complaints as the room lighting is a bit dark and some lifts go only to the basement floors. Check-in is somewhat late at 3pm and checkout early at 11am. Other than that, it provides a comfortable stay at a good price.

Date of stay: November 2019
Trip type: Travelled with family
Thank Bluesphynx
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Centum_Hotel_Manager, 프론트 매니저 at Haeundae Centum Hotel, responded to this reviewResponded 15 November 2019

"Thank you for choosing Haeundae Centum Hotel and for giving us your valuable feedback.
We will do our best to make sure that you will always have a memorable travel experience.
I look forward to seeing you again next time. Thank you."

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 October 2019 via mobile

Let’s get the good news out of the way.

1. It’s convenient for BEXCO exhibition centre
2. The bed was comfortable

The bad
1. Outdated dark and dingy decor. Added a long narrow room with a wardrobe in the middle and you have not a room but a crypt
2. AC that at best worked intermittently. But its crowning achievement - turning on at 28 degrees in the middle of the night so you wake up in a puddle of sweat
3. Kamikaze shower/bath with slippery step designed to give a evens chance of falling in any given stay.
4. No bottle opener. What hotel room has no bottle opener?
5. Elevators. Want to get to the lobby from the 14th floor? Allow at least 10 minutes. Nonsensical call buttons and random going up when the arrow points down.
6. A lobby which looks like a shopping mall.
7. Corridors with a similar dungeon like feel to the rooms but with the added benefit of no fresh air and a stale smell.
8. No chair to sit as the desk just a bouncy stool which was too low to sit at for more than 10 minutes at a stretch.

But the absolute worst thing about this establishment is breakfast. Cold cooked food; get your own cutlery; no coffee cups; no orange juice; a toaster than doesn’t toast; croissants and pastries which were fresh - 3 days ago. This is without doubt THE WORST BREAKFAST I have ever had in a hotel of any standard. Even if it was cheap, it would be bad but it isn’t cheap.

I will never step foot in this hotel again.

Date of stay: October 2019
Trip type: Travelled on business
Thank mouseorgan
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Centum_Hotel_Manager, 프론트 매니저 at Haeundae Centum Hotel, responded to this reviewResponded 27 October 2019

Dear valued guest,

Thank you for choosing the Haeundae Centum Hotel and taking the time to write about your experience during your stay.

I sincerely apologize for your inconvenience. We are in the process of renovating our property to make more comfortable rooms. So, if you'd give us another chance of your next trip to Busan, our hotel should be more up to your standard. And we will tell to Breakfast restaurant to improve breakfast menu for guest who from the different cultures.

To offer the accommodation with more reasonable room rate, we had to decided that remove some gadgets (such as. openers.. but, it is rentable when you want)from the room. Please generously understand us.

Your words mean a great deal to our hotel and staff, and we'll do our best in providing the best service and comfort.

Thank you.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 October 2019 via mobile

There’s nothing good about this hotel except that it is near BEXCO which is where I need to be for the exhibition. The room is dated, window faces next building’s wall, bathroom smelled musky, air-con is not working, reception is rude during check-in, concierge is unhelpful, bed has springs poking up. Also you need to pay to use the gym and they have a kitchenette in the room but tell you that it cannot be used. All in all, a “not recommended” place unless you really need to be near the exhibition center like I did. Otherwise, there are much better hotels in Busan.

Date of stay: October 2019
Trip type: Travelled on business
2  Thank shannonskene
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Centum_Hotel_Manager, 프론트 매니저 at Haeundae Centum Hotel, responded to this reviewResponded 27 October 2019

Dear valued guest,

Thank you for choosing the Haeundae Centum Hotel and taking the time to write about your experience during your stay.

I sincerely apologize for your inconvenience. We are in the process of renovating our property to make more comfortable rooms. So, if you'd give us another chance of your next trip to Busan, our hotel should be more up to your standard.

And our gym and sauna is operating separately, to offer the accomodation with more reasonable room rate. Please generously understand us.

Your words mean a great deal to our hotel and staff, and we'll do our best in providing the best service and comfort.

Thank you.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 October 2019

Staying for 5 days and 4 nights for a business trip and it was a very convenient stay. I didnt have much time to spend at the hotel, but the location wise, it is great. This hotel is located close to Bexco (only 5 mins walk), Shinsegae Mall (5 mins walk) and Busan International Film Festival Hall (10-15 minutes walk). So the overall impression of the hotel was actually great.

The hotel room was very spacious, it is a semi apartment I guess, I had my own kitchen and living room. Having an extra bed is still possible too, 2 friends joined me during the stay with an extra bed and we still had an extra space in the room.

So if you are traveling with group or family, you may consider staying here.

Date of stay: October 2019
  • Trip type: Travelled on business
    • Value
    • Rooms
    • Service
1  Thank Amanda L
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Centum_Hotel_Manager, 프론트 매니저 at Haeundae Centum Hotel, responded to this reviewResponded 27 October 2019

Thank you for choosing Haeundae Centum Hotel and for giving us your valuable feedback.
We will do our best to make sure that you will always have a memorable travel experience.
I look forward to seeing you again next time. Thank you.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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