I had a fantastic stay at the Westin Josun Busan, and I cannot praise the customer service highly enough, especially the concierge lounge staff. From the moment I arrived, I felt welcomed and well-cared for. The staff at the lounge went above and beyond to ensure my experience was perfect, offering personalized recommendations for local attractions and dining spots. They were attentive, friendly, and always ready to assist with any request, making me feel like a valued guest. The lounge itself was a relaxing haven, with an excellent selection of food and beverages. I truly appreciated their dedication to providing exceptional service. This hotel is definitely a standout in terms of hospitality, and I look forward to returning!