I’ve been traveling for the last 8 weeks and am pretty tired. I had to change my plans unexpectedly and came a day early to oakwood. Yesterday the person who checked me in said I had to check out at 11 and check back in at 2pm. Today, a staff named Yuna helped me. She was super kind and helpful. She was able to upgrade my room and helped me check in right away. This was a tremendous gift for a weary traveler. I wish all hotels had staff members as considerate as Yuna. Thank you!!!!