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“Good airport hotel at TPE”

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Hotel Novotel Taipei Taoyuan International Airport
Ranked #2 of 151 Hotels in Taoyuan
Certificate of Excellence
Reviewed 11 August 2010

The Novotel TPE is one of the nicer breath-in-breath out airport hotels. Rooms large, well appointed, and minimalist TV stations include CNN, Bloomberg, BBC, and NHK. Staff can be quite good and certainly efficient. Rooms include adequate amenities, free wireless internet, and free shuttle to the airport (TPE side is 15 minutes before and after the hour, at the end of the bus bays). There are occasional hotel shuttles to the high speed train station, or you can use the public bus for $1 (30NT) which stops at the front door. There are two office buildings next to the hotel and nothing within walking distance. Cute features include an electric window in the shower (no bath), and no-fog mirrors. I rates 2 phones on my scale of 1 to 5 phones.
Rates at this hotel are high, so it is mostly convenient to the airport. There is day rate that is 25% lower but you cannot stay overnight. It is a good hotel

  • Stayed: August 2010, travelled on business
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2  Thank FlyguyAustin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,271 - 1,275 of 1,868 reviews

Reviewed 28 July 2010

I stayed at Novotel Taipei airport for 2 nights
The hotel is isolated in the middle of the airport grounds, a 10 minute shuttle ride from the terminals.

The hotel and property look brand new. Decoration and amenties are super modern and high tech.

Front desk staff were very friendly. Unlike other reviewers, I did not encounter any language problems.

My room was excellent with many luxury appointments.
Features:
- Very confortable bed with premium linens
- Flat screen TV with (at least) 5 English channels
- Free WiFi
- Control panel to connect laptop to TV - suggest to bring a HDMI and/or VGA cable if you want to do this
- Very soundproof - massively heavy hallway door
- In room safe
- Kettle with tea
- Rain shower nozzle

The fitness facilities (including pools) was one of the best I've seen (very large and comprehensive)

The restaurant (main one) was a disappointment.
(I ate there for 2 breakfasts and 2 dinners)
Although you can order a-la-carte, the buffet is the main theme
During breakfast, there was often only 1 tray of fresh cut fruit and the salad bar was left to empty out....
During dinner, the choices were too limited to heavily sauced items.....again, many trays were very depleted, even at 8pm.

There is nothing around this hotel,,,,no chance to walk to any alternative eating options, so the restaruant quality is very important. This was the only negative about this hotel, so it should be easily corrected.

What I liked:
- The room ambience
- Water temp, pressure, room ventilation
- Sleep comfort and soundproofness
- Cleanliness

To Improve:
- Restaurant buffet quality and selection

Great hotel for an overnight stop or romatic getaway (especially if the restaurant is improved)

  • Stayed: July 2010, travelled on business
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Thank deathracer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 July 2010

Room is great,but the front desk staff are terribly deprived of proper training in assisting elder customer. Even speaking the same language, I found it hard to understand their points. If you're looking for rooms near Taoyuan airport and better view to the airport, I'll recommend City Suites instead of this hotel.

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15  Thank Sapteo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 July 2010

Amazing place to stay on a layover. Would stay there again with out a doubt. Worth paying extra to get the breakfast in AM. Also would reccomend having the hotel agent meet you at gate to show you where shuttle to hotel is . Hotel is very clean and modern, gym and pool facilites are first rate. Staff was very helpful and friendly.

  • Stayed: July 2010, travelled as a couple
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Thank HawaiianStyle808
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 July 2010

Good hotel to stay if you arrived late at the airport, and wanted a rest before hitting the town or for transit. The free shuttle bus is at the right hand side after airport exit, look for sign express buses boarding area/tour coaches boarding area.

Room is big and nice.
We ate at the 2nd floor chinese restaurant, food average, very big portion.
We booked the shuttle service to taoyuan train for the next day, but it was not recorded and we were missed out even after they said they would accomodate us. But their service is good as they called us a cab and send us immediately.

Overall, a good stay, no problem with room, just had some hiccup with staff communication. Will visit again if it's for rest after late flight.

  • Stayed: June 2010, travelled with friends
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Thank tRust_7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Novotel Taipei Taoyuan International Airport

Address: No.1 Terminal South Road, Dayuan Town, Taoyuan 33758, Taiwan
Region: Taiwan > Taoyuan
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #2 of 151 Hotels in Taoyuan
Price Range: $177 - $272 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hotel Novotel Taipei Taoyuan International Airport 5*
Number of rooms: 360
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