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“Iconic 11 day Private Safari with Ebenezer”
Review of Duma Explorer

Duma Explorer
Ranked #8 of 540 Outdoor Activities in Arusha
Certificate of Excellence
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Attraction details
Owner description: Based in Arusha, the gateway to Tanzania's famous national parks, Duma Explorer was founded in 2004. Owners Stacy Readal, an American, and Hezron Mbise, a Tanzanian, live permanently in Arusha and bring more than four decades of tourism and business experience to Duma Explorer. Our highly personalized safaris and treks offer a unique window into the landscape, wildlife and culture of this extraordinary region. Safaris Each of our safari guides has at least ten years of experience as a safari guide in Northern Tanzania, ensuring that you will be guided by skilled tourism professionals throughout your trip. Mountain Climbs Our passionate and highly trained mountain crew totals 150 people, including guides, cooks and porters. Many of our guides began their careers with us as porters in 2004. Our mountain guides each have a minimum of 7 years of experience hiking Kilimanjaro. Duma's chief guides and most assistant guides are Wilderness First Responder certified. Duma is a proud partner for responsible travel with Kilimanjaro Porters Assistance Project. Duma is one of only a few companies to qualify for partnership and it regularly meets all the requirements of fair treatment of porters. Our equipment on Kilimanjaro includes Mountain Hardwear Trango 3.1 sleeping tents, Marmot and North Face mountaineering mess tents, tables, chairs, extra thick mattresses, toilet tents and emergency oxygen.
Useful Information: Activities for young children, Activities for older children
Reviewed 30 March 2018

When you research which Safari company to go with you realize there are so many to choose from and you get a little overwhelmed. I had narrowed down my choice to 4 companies and decided on Duma Explorer. Now that we have completed our incredible safari, we are really happy that we chose Duma. Why? Consider these 6 points.

First, I liked that Stacey, the owner, returned my many emails and answered my questions about where to go and how many days to spend in each place. Working directly with a smaller, owner operated company made me feel confident that we would get what we were looking for. It was perfectly planned.
Secondly, our vehicle was an extended cab Landcruiser with a Pop Top . There was just 2 of us with our guide and it was amazing to have lots of room to walk around, view the wildlife and take photos. I would not want more than 4 people in a vehicle. We saw some vehicles crowded with 6 people and not an extended cab. They looked very cramped. Make sure you check into the vehicles when you book.
Third, our guide Ebenezer was incredible. The guide makes or breaks a safari. His knowledge and love for the animals was evident. He shared so much information I was taking notes the whole time. He predicted what was going to happen when we followed 2 female lions and 5 cubs for about 2 hours. We got to see the story unfold right before our eyes. We did not follow the safari pack of vehicles but instead searched out the animals by ourselves. Ebenezer was an amazing guide and if you are lucky enough to book him you will not be disappointed. You could see how he was respected by the other guides.
Fourth, Stacy suggested that a private safari would give us the freedom to do what we wanted. In a planned safari with a group of strangers, you would have to accommodate everyone's ideas about timing for getting up and returning to camp. We were able to set the daily routine ourselves. We were up at 5:30 am, off by 6:00 am with a bagged breakfast and lunch and returned by 6:00 pm every day. Ebenezer was accommodating and this allowed us to see the animals early in the morning when they are more active. By staying out for lunch we were able to go further away from camp to see more. Get on the same page as your guide early in your trip to avoid frustration.
The fifth thing to consider is accommodations. We had the privilege of staying at the 3 tented camps owned by Duma. It was 5 star service in the middle of the Seregenti. All the 3 camps, Kichuguu, Chaka and Kiota run the same way. Imagine large tents with a king bed, separate showers, toilet and vanity. There is a separate tent for dining and a common area. All tastefully done. When you want a shower they heat the water in a bucket and you have 20 liters to use which is ample for a hot shower. Kichuguu is their newest camp in Ndutu. The staff there could not do enough to make our stay wonderful. The food which you have in the dining tents is incredible. To keep you safe from any possible animals you are escorted after dinner back to your tent. There is nothing like sleeping in the wild and hearing the odd sound from wild animals roaming nearby.
The last and most important point is the wildlife. A safari is not just seeing the Big 5 and ticking the boxes, it is about seeing and observing the many animals in their natural habitat. Every day was like something out of Planet Earth. We learned so much about the birds, animals, vegetation and environment. There is so much to the circle of life in the Serengeti we were never bored. What a privilege for us to have been in Tanzania.
Duma and Ebenezer made our safari a dream come true. Don't bother spending hours researching safari companies. Choose a private safari with Duma. It is worth the extra money. Book Ebenezer. He is the best guide out there. Stay in the tented camps. They are so wonderful after a long dusty day.

2  Thank Retired_teacher_56
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stacy R, Owner at Duma Explorer, responded to this reviewResponded 25 April 2018

Thank you so much for the great review. I am happy to read that you enjoyed our service both before and during the safari! Ebenezer has been with us for many years and I am happy to read that you enjoyed your time with him so much! He has many upcoming requests for him for our next busy season of June - October! Thanks so much for taking the time to describe your experience with him.

Thanks also for your positive feedback on our three camps, Kichuguu, Chaka and Kiota. I am glad you enjoyed all three properties and their food and service.

Thanks again, Stacy

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21 - 25 of 294 reviews

Reviewed 15 March 2018

I just took my 5th Safari to Serengeti with Duma, and as always, it was full of adventure, a few challenges, and the most amazing animal viewing I've ever seen. I work with an NGO, so part of my job is to take people out to game parks after working on projects in Tanzania. This last trip was 4 days in S. Serengeti at Duma's Chaka Camp with our guide, Shanga. He was delightful, full of information and great little tidbits about what we were seeing, and happy to be able to share about way more than just the big animals. He was a wealth of knowledge about Tanzanian culture, animal behavior, plants, birds...we couldn't go 5 minutes without him pointing out something interesting. He's a real teacher at heart! My favorite thing about him, though, was that he doesn't sit on the radio all day waiting for someone to tell him where the animals are so that we show up to a "herd" of land cruisers watching something eat something. No, he likes to go on his own and find them based on his own instincts...which are EPIC! We got to see so much where we were the first and only people there, which made it even more special! Stacy Readal will match you with the guide that suits your style best if you ask, and you will have the Safari of a lifetime with Duma. They are amazing!

Thank Sheri K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 February 2018

Researching safari companies is overwhelming! It's something we wanted to get right as our trip was a once-in-a-lifetime experience. After a recommendation from a friend, the email chain to Stacy was started, and we never looked back! We are so happy we chose Duma for our experience.
Our guide Chaduu and cook Gideon gave us something that will last a lifetime. The memories we have as a family are so precious and Chaduu was so kind and patient with our kids. He truly let us have our experience without rushing us. His genuine passion for the wildlife and knowledge of the animals was amazing. We always felt safe and well taken care of. He showed great pride in his work and was a fantastic driver. I never thought about driver safety when booking, but when you get out there on the roads and start your "African Massage", you realize that having an experienced and patient driver is extremely important!
And the food!! We were on a budget camping safari so I would have never thought that our evening meals would be a three course extravaganza! Gideon's soups were amazing and our 3 teenage sons were always filled to the top, which is very hard to do! His work was often behind the scenes, but certainly not unnoticed.
It was such an amazing experience! Asante sana from our family for making a dream come true!

Thank heartsofkyber
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mrktingmgr, Guest Relations Manager at Duma Explorer, responded to this reviewResponded 20 March 2018

Thanks so much for sharing your experience, we are happy to have been a part of this great adventure with you and your family. Your new friends Chaduu and Gideon will always be here waiting for your return back to Tanzania one day and explore more of this beautiful country with you.

Be sure to share all your favorite photos on social media with us.

Karibu Tena
Duma Explorer Team

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Reviewed 16 February 2018 via mobile

We have just finished our once in a lifetime African Safari with Duma Explorer and are ecstatic with the whole experience which far exceeded even our highest of expectations. Stacy organized a personalized 4 night, 5 day budget safari. Stacy was extremely accommodating, helpful and responsive which was a major reason for choosing Duma Explorer. Our guide Peter and chef Aminiel were outstanding, exceptionally friendly and professional.

Peter has a huge depth of knowledge about Tanzania's people, wildlife, plants and the national parks that we visited. He was very passionate about providing a truly individualized Safari experience for us, and his added sense of humour will be sorely missed.

For a budget tour, we still felt like we were living in luxury. Each day Aminiel provided 3 delicious and hearty meals, plus heaps of snacks, juice and fruit. Aminiel also was totally friendly and accommodating to all our needs, we couldn't have asked for more and we will miss his heart warming smile.

The campsites we stayed at were Nsya at Lake Manyara, Seronera at Serengeti, and Simba at Ngorongoro. Each campsite was tidy and clean, and it was beautiful to fall asleep to the sounds of the African bush with the stars above you. We also spent one night at Chaka Camp which was very luxurious and the food was superb.

We will be recommending Duma to all our friends and family. If you are considering a safari look no further, this is the company to travel with.

We love Tanzania! Thank you Duma for making it so special.
Cameron Stanton & Alyce Carroll

Thank Alyce C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mrktingmgr, Guest Relations Manager at Duma Explorer, responded to this reviewResponded 20 March 2018

Mambo Cameron and Alyce,
Asante Sana for the great feedback, we are so glad you enjoyed your time with us and hope you come back again to explore more of our beautiful country with Peter and Aminiel.

Karibu Tena

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Reviewed 11 February 2018 via mobile

Duma Explorer got us up Mt Kilimanjaro, they ensured a very successful safari, and ultimately made our stay in Tanzania extremely worthwhile. The experience on the mountain is what we came for and we left as family. Our guides Andrew, Mike, and Deo ensured a safe and fun trek up the Lemosho route. Dickson, our waiter, also doubled as a helper on summit day and as our photographer. Turns out he’s won some photography awards! We had plenty of food and it w as delicious our whole trip up. The vast knowledge of our guides of the flora and fauna through Kilimanjaro National Park was amazing. Our tents were set up every day before we reached camp, and we had our own private outhouse tent which was entirely unexpected. They really dragged us up the mountain when we needed it (especially on summit day) and made it a memorable experience in the best of ways.

Thank Emily B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mrktingmgr, Guest Relations Manager at Duma Explorer, responded to this reviewResponded 16 February 2018

Mambo Emily!

Hongera (Congratulations) for your amazing accomplishment to reach the Rooftop of Africa - the whole team enjoyed their time with you and was happy to be there every step of the way!

We hope you come back again to visit us one day- we'll be waiting for you.

Be sure to stay social with us and follow us on Facebook, Twitter, and Instagram - we love it when our guests share all their favorite photos with us.

Karibu Tena!
Duma Explorer Team

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