We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Lock in the lowest price from these sites
Trip.com
Expedia.com
Hotels.com
Travelocity
View all 12 deals
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Nearby Hotels
Reviews (262)
Filter reviews
262 results
Traveller rating
34
70
99
35
24
Traveller type
Time of year
LanguageAll languages
More languages
Traveller rating
34
70
99
35
24
See what travellers are saying:
Selected filters
Filter
Updating list...
169 - 174 of 262 reviews
Reviewed 21 April 2013

Stayed in this hotel many times except last year when the hotel was exploded in a kitchen gas incident massacre. Last week, I tried my luck to stay there again.

The security was tightened, you had to pass a detector gate and if it buzz, they will check you bags, just like the airport. This time, I didn't take a suite, instead stayed in a superior room. It was good. They changed from carpet floor to timber-laminated, which was more hygiene. The WiFi access was speedy, really I cant complain for the price I paid with b'fast (Baht 1350.00/nite).

The only complain was the telephone services. All departments I called answered the phone rudely. No wish, no TQ and no manners. But the line staff was good and polite.

The location is right in the center and offers good view of Hatyai in general from your room's window.

Room tip: Ask for higher floor room with WiFi access. Lower floor rooms are normally for budget groups and they are normally noisy.
Date of stay: April 2013
  • Trip type: Travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank shakeyshawn
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 7 April 2013 via mobile

The hotel wins through location as it is in center, but rather complicated system of getting to your room as you need to get to lobby first which is on 10th floor and then change lifts to respective upper floors. Because of security reasons they are checking on ur cars and bags u come in/out to building which makes you rather irritated especially when you just arrived after a long drive. Rooms are ok, nothing special, but very clean. Walls and bathroom might need a little renovation in few places. Beds have rather thin blankets. I would not recommend you staying in this hotel if you come by own car/motorcycle. As for value for money, i think few more hotels across the street might give you better or at least newer rooms for same price although they might always be full on weekends. But otherwise it is good hotel to stay for a 1-2 nights on your transit.

Date of stay: April 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
1  Thank LeoliaN
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 27 March 2013

We stay for 2 nights (25 march - 27 march 2013) with family and we have 1 baby and 2 toddler, rooms is dirty, old and stinky. Dont have electric kettle, staff are unpolite and not friendly and the service is really bad. We asked for hot water because we have baby, but until few hours they dont deliver the hot water, they dont even apologize!!! The staff knowledge of english is very low, they even keep ours passport and have us to pay for a deposit!!!

Room tip: Just never stay in this hotel if you travelling with family and kids
Date of stay: March 2013
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
5  Thank Iryn_koh
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 20 March 2013

The Hotel is from 10th to 33 rd floor, which awesome view of the city even from my floor 21st floor. The views are beautiful. On the contrary the rooms are basics, and not too modern compare to the hotel next door. Rooms are fine but fittings and toiletries are not at the standard. Breakfast is quite good with options. Internet in the room is not that strong but lobby is fine. I liked the friendly staffs of the hotel except, understanding level of English is quite low.

Time pass by roaming around the Plaza shopping mall, massages just out side on the street, eateries, shopping and the China Town!!

Room tip: top floors for nicer view
Date of stay: March 2013
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank Rumana10
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 4 February 2013

Positives:
Central position
Staff friendly and helpful
Food - varied choice of good quality
Hotel is geared up to serve the conference/wedding/business market, which is does very well. I attended a wedding (one of two at the hotel at the same time) with 800 guests - service was efficient, meal excellent, entertainment terrific, the whole event excellent.
Negatives:
Rooms very dated and rather tired
Bed linen poor quality
Bathroom dated
Cleanliness not good
Carpets in hallways dirty
Breakfast tablecloths dirty (possibly left over from previous days wedding)

The wedding was a fantastic experience but staying at the hotel was not.

Date of stay: January 2013
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
5  Thank manorom
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
View more reviews