When we reach at Centara Hotel on first day (27/06/12), a little disappointed with their receptionist with no smiling face and was told that the room will only ready at about 4pm (check in between 1.45pm to 2pm (Thailand local time)) during check in the receptionist informed that there is breakfast included on 29/06/12. When we check out on 30/06/12, the casher’s told me that I’ve to pay for the 29/06/12 breakfast and said that the breakfast included should be on 30/06/12, but why the receptionist told me 29/06 ??? (That puzzle me). At the end of check out the casher’s and the receptionist finally said it ok they’ll do the transfer of the date, I feel better after hearing this.
Staff at the breakfast restaurant should improve their service and put on a smiling face.
The bellmen are very helpful and friendly.
Overall of the hotel location is good.More