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“Excellent budget hôtel - European standards”
Review of ibis Hua Hin

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ibis Hua Hin
Ranked #24 of 144 Hotels in Hua Hin
Reviewed 22 December 2017 via mobile

Hotel reception greeting very good. Room is as expected from global brand. Everything clean with good quality fixtures and fittings. Extra pillows delivered quickly. Pool view room was perfect. Bar food was ok; expensive compared with local restaurants. Breakfast acceptable considering hotel has to cater for so many different tastes. Hotel is situated midway between downtown Hau Hin and Khao Takiab with its fishing Quay and local restaurants. There is shuttle bus to city or THB 10 for communal truck taxi (green car). Beach is 500metres walk; you can walk 2 or 3 Km in each direction.

Stayed: November 2017, travelled as a couple
Thank S44YES
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maythawee B, Front Office Manager at ibis Hua Hin, responded to this reviewResponded 25 December 2017

Dear Valued Guest,
Thank you for sharing your nice comments on our TripAdvisor!
It's great to know that you liked our room, facilities, friendly staff and location. At ibis, we aim at providing our guests with warm welcome and quality services at great value for money for a wonderful experience.
It is great to know that you will be our future returning guest! We look forward to welcoming you at ibis Hua Hin soon!
Best Regards,
Cholthicha Wutthi
Front Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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9 - 13 of 671 reviews

Reviewed 21 December 2017 via mobile

I stayed for 2 nights from 19-21 of December on room 546 it was great for a budget hotel, breakfast is fine, rooms are clean and staff are great bonus the shuttle service to city . Shout out to Nueng from F/O during check-in and the bartender at night. I would recommend this hotel.

Stayed: December 2017
Thank polkacha
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maythawee B, Front Office Manager at ibis Hua Hin, responded to this reviewResponded 25 December 2017

Dear Valued Guest,
Thank you for sharing your nice comments on our TripAdvisor!
It's great to know that you liked our room, facilities, friendly staff and location. At ibis, we aim at providing our guests with warm welcome and quality services at great value for money for a wonderful experience.
It is great to know that you will be our future returning guest! We look forward to welcoming you at ibis Hua Hin soon!
Best Regards,
Cholthicha Wutthi
Front Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 December 2017 via mobile

This is a basic hotel, though perfectly sufficient for a regular traveller. It’s really clean and the breakfast selection is fantastic. Exactly as Ibis should be!

There’s a few problems though. The hotel claims to be situated very close to the beach. It is, but the stretch of the sea it is situated on is rather unpleasant and is nowhere close to any of the main beautiful Hua Hin beaches. Also, the hotel is rather far from the town and any restaurants. Hence, inconvenient. Finally, the staff are very strict about the check in and check out timings and will make you wait if you arrive early, which is really disappointing after a long trip.

Stayed: October 2017, travelled with friends
Thank ramble-doc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maythawee B, Front Office Manager at ibis Hua Hin, responded to this reviewResponded 19 December 2017

Dear Valued Guest,
Thank you for taking the time to tell us about your experience at the ibis Hua Hin. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.
At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.
We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.
Sincerely,
Cholthicha Wutthi
Front Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 December 2017 via mobile

Upon arrival we are asked to pay for an extra bed Thb 715 per night...how come ? Surely once in the small room the 2 beds were much too small for ome parent one kid...not much room for extra bed either.....one cockroach upon entering the bathroom in a 5th floor room in a new building managed by IBIS subsidiary of famous Accor....how to compress a family of 2 kids 6 and 9 years old in a very small room with small size twins single beds ?
We are not happy.....

Stayed: December 2017, travelled with family
1  Thank Bruno Robert D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maythawee B, Front Office Manager at ibis Hua Hin, responded to this reviewResponded 19 December 2017

Dear Valued Guest,
Thank you for taking the time to tell us about your experience at the ibis Hua Hin. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.
Regarding to your unexpected experience, we regret to explain you again that the standard room is made on your reservation and our standard room provide for 2 persons and 1 person with the extra bed as mention into the website. After we acknowledged your experience, we already offered the next room category for you but you did not want to move so we waive charge for the extra bed on last night as you accepted. We're really sorry to your unsatisfied.
At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.
We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.
Sincerely,
Cholthicha Wutthi
Front Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 December 2017

Good cheap hotel with nice friendly staff but lacked quality. The staff were good in all areas and the swimming pool very clean and nice. We were disturbed a few times in the middle of the night with noisy corridors and hearing neighbors walking in their rooms.

  • Stayed: December 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
Thank simongS649YD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maythawee B, Front Office Manager at ibis Hua Hin, responded to this reviewResponded 19 December 2017

Dear Valued Guest,
Thank you for taking the time to tell us about your experience at the ibis Hua Hin. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.
At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.
We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.
Sincerely,
Cholthicha Wutthi
Front Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about ibis Hua Hin

Address: 73/15 Hua Hin 87, Petchkasem Road, Hua Hin 77110, Thailand
Phone Number:
Region: Thailand > Prachuap Khiri Khan Province > Hua Hin
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #24 of 144 Hotels in Hua Hin
Price Range: S$45 - S$98 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — ibis Hua Hin 3*
Number of rooms: 200
Official Description (provided by the hotel):
bis Hua Hin is designed for travellers in search of comfort at a great value. Located a short walk from Hua Hin’s beautiful beach, the 3-star hotel’s modern simplicity makes it the perfect choice for a relaxed getaway in the charming beach town. Guests can enjoy a variety of food, shopping in vibrant night markets, eco-adventure in pristine national parks, and a round of golf at one of several top class courses. ... more   less 
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