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Reviews (719)
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All reviewscicada marketfamily roomswimming poolnice budget hotelsmall bathroomshort stayrooms are cleanwalking distance to the beachthree starfree shuttleshuttle serviceclock towerlate checkmain roadcomfortable staychecking outtuk tuk
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Reviewed 21 December 2017 via mobile

I stayed for 2 nights from 19-21 of December on room 546 it was great for a budget hotel, breakfast is fine, rooms are clean and staff are great bonus the shuttle service to city . Shout out to Nueng from F/O during check-in and the bartender at night. I would recommend this hotel.

Stayed: December 2017
Thank polkacha
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maythawee B, Front Office Manager at ibis Hua Hin, responded to this reviewResponded 25 December 2017

Dear Valued Guest,
Thank you for sharing your nice comments on our TripAdvisor!
It's great to know that you liked our room, facilities, friendly staff and location. At ibis, we aim at providing our guests with warm welcome and quality services at great value for money for a wonderful experience.
It is great to know that you will be our future returning guest! We look forward to welcoming you at ibis Hua Hin soon!
Best Regards,
Cholthicha Wutthi
Front Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 December 2017 via mobile

This is a basic hotel, though perfectly sufficient for a regular traveller. It’s really clean and the breakfast selection is fantastic. Exactly as Ibis should be!

There’s a few problems though. The hotel claims to be situated very close to the beach. It is, but the stretch of the sea it is situated on is rather unpleasant and is nowhere close to any of the main beautiful Hua Hin beaches. Also, the hotel is rather far from the town and any restaurants. Hence, inconvenient. Finally, the staff are very strict about the check in and check out timings and will make you wait if you arrive early, which is really disappointing after a long trip.

Stayed: October 2017, travelled with friends
Thank ramble-doc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maythawee B, Front Office Manager at ibis Hua Hin, responded to this reviewResponded 19 December 2017

Dear Valued Guest,
Thank you for taking the time to tell us about your experience at the ibis Hua Hin. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.
At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.
We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.
Sincerely,
Cholthicha Wutthi
Front Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 December 2017 via mobile

Upon arrival we are asked to pay for an extra bed Thb 715 per night...how come ? Surely once in the small room the 2 beds were much too small for ome parent one kid...not much room for extra bed either.....one cockroach upon entering the bathroom in a 5th floor room in a new building managed by IBIS subsidiary of famous Accor....how to compress a family of 2 kids 6 and 9 years old in a very small room with small size twins single beds ?
We are not happy.....

Stayed: December 2017, travelled with family
1  Thank Bruno Robert D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maythawee B, Front Office Manager at ibis Hua Hin, responded to this reviewResponded 19 December 2017

Dear Valued Guest,
Thank you for taking the time to tell us about your experience at the ibis Hua Hin. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.
Regarding to your unexpected experience, we regret to explain you again that the standard room is made on your reservation and our standard room provide for 2 persons and 1 person with the extra bed as mention into the website. After we acknowledged your experience, we already offered the next room category for you but you did not want to move so we waive charge for the extra bed on last night as you accepted. We're really sorry to your unsatisfied.
At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.
We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.
Sincerely,
Cholthicha Wutthi
Front Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 December 2017

Good cheap hotel with nice friendly staff but lacked quality. The staff were good in all areas and the swimming pool very clean and nice. We were disturbed a few times in the middle of the night with noisy corridors and hearing neighbors walking in their rooms.

  • Stayed: December 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
Thank simongS649YD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maythawee B, Front Office Manager at ibis Hua Hin, responded to this reviewResponded 19 December 2017

Dear Valued Guest,
Thank you for taking the time to tell us about your experience at the ibis Hua Hin. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.
At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.
We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.
Sincerely,
Cholthicha Wutthi
Front Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 December 2017

I had to stay a couple of days right now. Staff was nice but indifferent.
Room was big, had a balcony. Too far from the center of the city.
The city limit sign was even like two miles away from the hotel.
The beach used to disappear at 4 pm due to high water,or flood whatever.
They have a shuttle but nit very frequently going.
Last one leaves at 8 pm. Much too early, so everybtime you come back a cab will try to rip you off.
The only satisfactory thing about the hotel were the efficient and a,ways friendly cleaning staff. Will not come back.

Stayed: December 2017, travelled on business
1  Thank DRLuxury
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maythawee B, Front Office Manager at ibis Hua Hin, responded to this reviewResponded 19 December 2017

Dear Valued Guest,
Thank you for choosing ibis Hua Hin for your memorable moment with your family!
Please note that the size of room is designed to provide the essential service and facilities to the guests at the best value for money. This is to ensure that you will have a worry free trip at great value.
We apologise for any inconvenience that might have caused during your stay with us. We have already discussed with our management team for solution and improvement.
At ibis, we aim at providing our guests with friendly welcome, warm services, and great value for money for a wonderful experience, therefore your feedback is very important to us.
We hope to welcome you again at any ibis hotels in Thailand for another ibis experience!
Best Regards,
Cholthicha Wutthi
Front Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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