Dear neutralsg,
Greetings from The Bliss South Beach Patong.
We appreciate your feedback, regarding your recent stay at our hotel. We are always disappointed when our guests feel that they did not receive fair value for their money. The Deluxe Suite is on the highest floor with the best sea view of all floors. As you mentioned, the views are spectacular and this room also has insulated sliding doors to the balcony which has much better street noise isolation than the superior suite
We regret that you had an issue with the hot water and had we known while you were here, we would have swiftly fixed this for you.
I truly apologize for your less than satisfactory experience at Bliss and do hope to welcome you back in the future.
Best Regards,
Management
The Bliss South Beach Patong