The service was bad.
1. A slim lady receptionist, she has bad attitude. she refused to help me to book a cab to airport. i needed her help because i was afraid that i have problem communicate with the call center staff. Her tone were bad.
Breakfast
2. There were 3 choices for our breakfast. i requested to change the baked beans for other side because i dont take baked beans, but the staff refused to change it, he said it is fixed. His attitude was bad.
House cleaning
3. When we came back from the beach, the floor was very wet, they must have done house keeping when we hang the "DO NOT DISTURB" sign at the door knob.
4. My personal towel was taken by the cleaner. I then informed the staff, they promised me that they will return it to me before we leave. On the last day, i asked for my towel again (4th times asking) they say they were unable to find my towel. (that was my favorite towel which i will carry with me wherever i go.
Bed, lift, pool.
5. The bed is very sandy. there is no air con in the lift. the pool was very dirty, the water wasnt clear, blurish
Good things are, the hotel was cheap. 4 days 3 night stay - SGD$111.10. But we didnt expect much though, service is the only thing i asked for.
