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“A nice hotel in Patong.” 4 of 5 bubbles
Review of Holiday Inn Resort Phuket

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Holiday Inn Resort Phuket
Ranked #4 of 309 Hotels in Patong
Certificate of Excellence
Tel Aviv, Israel
Level Contributor
2,042 reviews
143 hotel reviews
common_n_hotel_reviews_1bd8 1,733 helpful votes
“A nice hotel in Patong.”
4 of 5 bubbles Reviewed 18 February 2012

Anice hotel with a great location in Patong.
Our first room was facing the hotel's entrance and was very noisy (plus - they sprayed it with a HORRIBLE spray, probably to make it a "non-smoking" room), so we switched rooms and were moved to a room that faced the garden and the Busakorn wing of the hotel.
The room itself was nice. Nothing fancy, but ok for a Holiday Inn.
Breakfast was average, with tons of flies constantly walking on the buffet food.
The pools were great and the pool bar in the Busakorn pool had some great drinks.
The dinner buffet was nice, although quite expensive for Thailand.

  • Stayed March 2011, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank TheShis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (799)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
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  • Indonesian first
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English first
Sydney, Australia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 18 February 2012

We were thinking of going on holiday in Phuket, I was searching for a place to stay started at the place we stayed last time on Karon beach, it was a five star but it was over our budget this time because my eldest son is over 12. So I called several places but been told that 1 room would not fit the whole family. I called Holiday Inn and the staff who answered my phone was so nice and polite, gave me all information i needed and told me that reservation person will contact me for the booking matter. ( we live in sydney so time is ahead Thailand 4 hrs) Not so long after that reservation contact me and the booking was done so easy.

Arrived at Phuket, holiday Inn did organise limousine service as we arranged on the phone, arrived at the resort, the reception was lovely and helpful, bell person was nice.

We stayed in the main wing which was a bit old building but well maintain, the kid suite was great , my kids love it and said it was the best hotel room ever with xbox and dvd player. House keeper cleaned room everyday, the self service laundry just around the corner on our floor.

We have tried all the restaurant in the hotel, they are not the best but the foods were ok. Breakfast was a highlight of the day, many kinds of food to choose.

Hotel location was perfect, there was 7/11 opposite the hotel and across the road from beach. We spent lots of time on the beach, security people are kind and stop the cars everytime we wanted to cross the street. I cannot to talk about the pancake (crepe) in front of the resort. I think it was the best in Patong because we tried several places but the one at the front of the resort was the best.

We went to Spa so many times while we were staying and Aspara spa was one of best.

Kids club are fabulous. Staff who were working there so lovely and nice, they spoke English very well, my kids loved hanging out at the kids club and club 12 for bigger kids. Kids pool was the best one we ever seen with kids activities and equipments. The kids loved spent time at the pool and they were sad leaving the resort.

We definitely return for the next holiday to Holiday Inn at Patong. We had really great time and relaxing holiday !

Room Tip: Kids and family suite are lacated in the back part of hotel, its quite a distance from pool and beac...
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  • Stayed January 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
8 Thank Fonstar2516
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
toronto
Level Contributor
34 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 bubbles Reviewed 16 February 2012

Wolfgang and the staff run this hotel like clockwork. From the time you arrive at the airport and work with hotel staff securing a vehicle to the hotel to the time you check out, you get excellent service from all staff.
The hotel is an oasis in an otherwise crazy town. As a guest in the villas in the Busakorn wing, the pool bartender provides fresh fruit, cold towels and ice cream cones to each guest at the pool everyday.
The housekeeping staff arrived everyday at the exact same time to service the room which allowed me to sneak off to the gym at the exact same time and maintain some sort of schedule. The turn down guys could not have been nicer and arrived at the same time each night (it was almost like having my room cleaned a second time each day).
The rooms were beautiful with hardwood floors, a window seat, a separate shower and toilet area with a large screen tv a dvd player and an ipod docking station. Each day the cleaning staff would spend almost a half hour cleaning everything in the room, including window sills and blinds.
If I had one complaint (and over a two week period you would think i would have a few), it would be that some of the cleaning staff would leave the doors open while cleaning, allowing a large number of mosquitos to enter the room. However the room is equipped with a mosquito control machine and the staff provided me with cans of bug spray to use in the room if i was going out for an extended period.
Holiday Inn's motto used to be 'the best surprise is no surprise'. This team understands it and lives by it. An excellent hotel which i highly recommend (especially the Busakorn wing)

Room Tip: As most reviewers stay in the Busakorn wing, if you want to splurge stay in the villas (they are wor...
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  • Stayed February 2012, travelled solo
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank bd007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sacramento, CA
Level Contributor
27 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 13 February 2012

The first time I visited phuket I booked a room here reluctantly, I am kind of spoiled when it comes to accomodations. I saw holiday inn and said no way but after looking around and hearing all the stories of taxi/tuktuk problems I booked it because it was close to everything. Let me just tell you when I arrived I was pleasantly surprise, it was nice looking from the outside, but once you got in it was really quite nice. The grounds are lovely and taken care of, the people are friendly and attentive. The rooms are just to die for, very very comfortable. The complimentary stocked refridgerator was also quite nice after the log flight and taxi ride from the airport. The priovate pool was also very nice, escaping from the kids at the main pool. (book the Busakorn wing to get these ammenities)

Room Tip: Upper rooms in the Busakorn don't have easy access to the private pool but who cares, definitely...
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  • Stayed September 2011, travelled solo
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank kdkk_00
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Auckland, New Zealand
Level Contributor
67 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 bubbles Reviewed 13 February 2012

I stayed here for a few days before the tsunami and it was very nice. Slightly quieter than some of the others more centrally placed along the strip.
Now its been renovated I am sure its even better.

  • Stayed March 2011, travelled with friends
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank sweetpeapb1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Holiday Inn Resort Phuket

Property: Holiday Inn Resort Phuket
Address: 52 Thaweewong Rd | Patong Beach, Patong, Kathu, Phuket 83150, Thailand
Phone Number:
Region: Thailand > Phuket > Kathu > Patong
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Spa Hotel in Patong
#2 Top resorts Hotel in Patong
#3 Business Hotel in Patong
#3 Romantic Hotel in Patong
#3 On the Beach Hotel in Patong
#3 Family Hotel in Patong
#3 Luxury Hotel in Patong
Price range (per night): $97 - $388
Hotel Class:4 star — Holiday Inn Resort Phuket 4*
Number of rooms: 398
Official Description (provided by the hotel):
“Patong’s best choice for Everyday Travelers”Holiday Inn Resort Phuket, perfectly located in the heart of Patong, Phuket’s most famous beach. Holiday Inn Resort Phuket is an oasis in the middle of Patong and is within walking distance to shopping, restaurants and night life and just steps away from the beach. 10 minutes away from Jungeceylon shopping center, Soi Bangla Nightlife, and Patong beach is just across the road.High speed internet is provided FREE of charge for hotels guests.Holiday Inn Resort Phuket is part of the world’s most recognized upper mid-scale brands, and it offers a fantastic choice with seven different room categories, separated in two distinctive wings. The contemporary-designed main wing is popular for its kids and family-friendly rooms and facilities. The resort is honored as a top 10 Family Resort in Asia by Tripadvisor. The Luxury Busakorn wing with Thai design offers spacious rooms with pool view or pool access in a tranquil pool and tropical garden environment appreciated by couples seeking a more intimate resort experience.Holiday Inn Resort Phuket is well-known for its excellent breakfast buffet and great value cuisine in the resort’s 4 restaurants. Holiday Inn Resort Phuket provides daily guest activities and dedicated kids facilities. A refreshing spa and several pools in tropical gardens give choices to relax or be active.At the heart of Patong, Holiday Inn Resort Phuket offers guests a warm Thai welcome, friendly service and total ease, simply Patong’s best Choice. ... more   less 
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Also Known As:
Holiday Inn Resort Phuket Hotel Patong
Holiday Inn Phuket
Holiday Inn Patong
Patong Holiday Inn
Holiday Inn Resort Phuket Patong

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