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There were good all staff are friendly everything is prefect recommend if come to rayong will visit this hotel again the room was clean food is good the swimming pool nice shortly walk to the shopping mall
Date of stay: December 2020
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Plaai Prime Hotel Rayong, General Manager at Plaai Prime Hotel Rayong, responded to this review
Responded 7 Dec 2020
Dear GrandTour
Greetings from Dvaree Diva Central Rayong Thank you very much for choosing to stay with us and for your kind comment. well receive such a positive compliment from you. On behalf of the management and team, I extend our very best wishes and hope that we will have the pleasure of welcoming you back to the Dvaree diva Central Rayong in the future.
With my warmest regards, Apichart Hirunwong(Mr.) Hotel Manager
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Excellent modern rooms with reasonable views. Hotel provides excellent hygiene. Staff were friendly, professional and very accommodating. Location was close to good shopping malls and provided easy access to outer Rayong.
Date of stay: February 2020
Location
Sleep Quality
Service
Ask brunoz689 about Plaai Prime Hotel Rayong
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Plaai Prime Hotel Rayong, General Manager at Plaai Prime Hotel Rayong, responded to this reviewResponded 7 December 2020
Dear Brunoz689,
Greetings from Dvaree Diva Central Rayong Thank you very much for choosing to stay with us and for your kind comment. well receive such a positive compliment from you. On behalf of the management and team, I extend our very best wishes and hope that we will have the pleasure of welcoming you back to the Dvaree diva Central Rayong in the future.
With my warmest regards, Apichart Hirunwong(Mr.) Hotel Manager
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An impromptu business trip resulted in me searching Trip Advisor for a nice hotel in Rayong, Thailand. The reviews submitted by other travelers tempted me to book for 2 nights. Great choice and lived up to all the reviews. Had a poolside view on 5th floor with comfortable bed, excellent shower and bathroom facilities. Didn't have time for breakfast there as had morning meetings. The restaurant was excellent with a good selection of foods for most nationalities. An extremely enjoyable stay and will book there next time. Thank you staff at D Varee Diva.
Date of stay: March 2019
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
SuttirakK1, General Manager at Plaai Prime Hotel Rayong, responded to this reviewResponded 17 April 2019
Dear Ernie D
Thank you for your positive comments to DVaree Diva Central Rayong and we look forward to welcoming you back again whenever Rayong trip is designated.
Warm regards,
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We checked in for a week stay March 5 We are still staying in the property and dealing with some issues Pros: location adjacent to a very good Mall Passione This hotel gets a good point for being extremely well located Rooms are big enough even with an extra bed Bathroom is clean and offers all the amenities needed Pool is quiet on the back side of the hotel Breakfast could be better but enough selection for a simple buffet offered with eggs to order and good coffee self serve machine Parking is covered free of charge with a good and helpful security guard Cons: front office staff is unprofessional and somehow rude and almost impolite Big and serious issue with housekeeping Even though we request room to be tied up at 10 am until 4 pm the housekeeping has not made up our room Can’t rest and put us in a situation to beg for housekeeping Maybe a lack of staff could be a problem but one should not feel guilty to request a simple housekeeping cleaning of the room First time in this hotel and unfortunately because of this 2 negative issues we will look for a different property next time we visit Rayong .
Date of stay: March 2019
Trip type: Travelled with friends
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SuttirakK1, General Manager at Plaai Prime Hotel Rayong, responded to this reviewResponded 25 March 2019
Dear evrcoco1,
Thanks for dedication your time to review us with comments those straight forward to the points. First of all, I would like to apologize for your dissatisfied circumstance during your stay with us, especially the front office and housekeeping those not acted in professionally manner. We will keep your comments to train them and prevent this issue happened again in the future. Hoping that your family would visit us again to see the development.
With warmest regards, Suttirak K.
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I stayed at the hotel for 1 night on the business trip to Rayong. The room is nice, clean, and cozy. Bathroom has both shower and baht tub, separate dry and wet zone. However, air conditioning was not as cold as I want. It was warm in the early morning. Breakfast was not many choice but Ok. The hotel is located near shopping mall, just 5 minutes walk.
Date of stay: February 2019
Trip type: Travelled on business
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
SuttirakK1, General Manager at Plaai Prime Hotel Rayong, responded to this reviewResponded 25 March 2019
Dear happypiya,
Thanks for your straight forward comments and happy to learn that you like the room and its facility. However, I am so sorry that airconditioning in room was warm in the morning but this problem could be eliminated by adjust the remote control (yes, it's a bit complicate but working) Hoping to see your review again on next visit krub.
Warm regards, Suttirak
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Most comfortable bed,I have ever experienced in Asia Supersoft pillows + strong cushions,spacious bathroom . Very tasty breakfast ,omelettes were full of flavour,nice range of juices, Outstanding blueberry yogourt,yes croissants worth 2 Pool all 1 depth ,should have a handrail for children and older guests. Location good for Passion Mall
Room tip: Definitely away from main road
Date of stay: January 2019
Trip type: Travelled as a couple
Value
Sleep Quality
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
SuttirakK1, General Manager at Plaai Prime Hotel Rayong, responded to this reviewResponded 25 March 2019
Dear WileyCoyote2,
Thanks for your comments and we look forward to welcoming you back again.
Warmest regards, Suttirak
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC