I am one of those unhappy guests here. I will go through point by point.
Staff
Very nice and helpful, they always ask us if we still would like to get anything before they clean up the breakfast buffet when it is time to clean up, it is very consistent. I gave 5 star for service.
Breakfast
Love them, real coffee keep pouring, Americano, Latte, Cappuccino. Choices are available, Thai Khao Tom (Rice porridge) , Khao Pad (Fried rice), any kind of egg dishes, bread, fruit, cereal with milk, salad. They are not bad at all.
Lobby – Nice airy and lots of light. No air-con here, but it is not a problem.
Restaurant – will be very hot without ceiling fans
Sand pool – dirty and yucky, I stepped into the pool once and try to enjoy myself, hmmmmm it didn’t work. All the suspicious bubbles and dirt floating in the water kept me anxious about how the water has been filtered. And the pool bar is not open, and this is Songkran season (high season)
Standard pool – good size, but there is no shade around the pool, so if you want to take a dip to cool off a bit, it doesn’t work that way, the water is so hot.
Around the pool – to less plant and big tree, there is nothing to enjoy.
Room – the worst of all, too expensive to stay at this place, there is no real seating in the room, basically we have to lay down all the time we stay in the room. There is a step outside at the porch where cushion can be placed, but there is none. They said only the more expensive room will be provided, Really?!? It is the resort, there should be seating for the guests provided.
TV – there is nothing interesting, it is GMM Z Box.
On top of that, the design of the step in the room is very poor, the door to the bathroom step down but the top of the door is low (not standard of 2 meters), so , my husband knock his forehead too many times when he goes to the bathroom.
BED - too firm, can't sleep comfortably. But pillows are good
Bathroom - there is outdoor shower, but they are not well maintained, there are cigarette buds on the floor. Many high step but there is no rail for elderly, it is quite dangerous.
WIFI – only available in the lobby.
Everyone please, please, please don’t get so moved by the pictures. Don’t let it fool you. I don’t know about other reviews, but this is today and I am still here in my room, can you guess how bored and disappointed I am.
Basically, when you are here, you can’t enjoy yourself during the day time. It is very boring.