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4 - 9 of 145 reviews
Reviewed 22 October 2019 via mobile

Likes
- stable wifi
- comfortable bed
- helpful front desk staff
- Very nice pool, gym and jacuzzi
- good location to restaurants, massage
spas and convenience stores

Dislikes / To improve
- floor not carpeted
- no bathtub
- no condiments provided (coffee, tea)
- room cleanliness could be better

Date of stay: October 2019
Trip type: Travelled on business
Thank Romuluz75
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
capeandkantary, The Management of Classic Kameo Rayong at Classic Kameo Hotel & Serviced Apartments, Rayong, responded to this reviewResponded 25 October 2019

Dear Romuluz75,

Thank you for taking the time to send us this brief and clear review of your stay at Classic Kameo Hotel, Rayong. In this climate, a carpeted floor is unusual but we are sorry about the lack of tea and coffee making facilities. We have passed your comment on that and the room cleanliness to our Housekeeping Department for information and appropriate action. Thank you for your input. Should you prefer a bath rather than a shower, pleased make this known to our Reception when you book your next visit. We are pleased to have been able to support you in your work on this occasion and we trust that your business was successfully completed. We look forward to welcoming you back when your work next brings you to Rayong.

At Cape and Kantary Hotels, we actively support SOS Children’s Villages and the Thai Society for the Prevention of Cruelty to Animals. We do not serve foie gras, birds’ nest or shark’s fin in our restaurants and we also stand firmly against the exploitation of Thai elephants for commercial or entertainment purposes.

Yours sincerely,
The Management of Classic Kameo Rayong

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 September 2019 via mobile

Overall quite happy with this hotel, room was big and had a split unit of air conditioner, however had a tough time finding the switch to turn on the air cond. Bathroom and bed was fine. Break fast at ground floor is spacious and serve a wide variety of food.

Date of stay: May 2019
Trip type: Travelled on business
2  Thank chongkarfatt
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
capeandkantary, The Management of Classic Kameo Rayong at Classic Kameo Hotel & Serviced Apartments, Rayong, responded to this reviewResponded 2 October 2019

Dear Chongkarfatt,

Thank you for taking the time to send us this review of your stay at Classic Kameo Hotel, Rayong. On your next visit please remember that our staff are only a phone call away for any help or support you need. We trust that your business on this occasion was successfully concluded and we look forward to welcoming you back next time your work brings you to Rayong.

At Cape and Kantary Hotels, we actively support SOS Children’s Villages and the Thai Society for the Prevention of Cruelty to Animals. We do not serve foie gras, birds’ nest or shark’s fin in our restaurants and we also stand firmly against the exploitation of Thai elephants for commercial or entertainment purposes.

Yours sincerely,
The Management of Classic Kameo Rayong

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 July 2019

I wasn't sure what to expect when I arrived at the Kameo. It was down a side street and appeared to be a little bit away from the centre of the city.

As usual with Thai hotels, the welcome was warm and reception very efficient. The room itself was large, airy and comfortable with free bottled water available. Wifi worked perfectly in the room. The toilet area was clean with a large walk in shower.

The hotel was pretty large with a good pool area and gym. Every time I went it was always quiet and looked to be underused, perfect for a bit of chill time ! The restaurant served a variety of food and I never had a bad meal there. Breakfasts similarly was buffet style with a good selection. For the most part the hotel was used by Business people who were working in Rayong City. ..probably because of its location it lends itself to this type of customer rather than tourists.

Outside the hotel you can walk to a few other restaurants if you fancy a change...plus there is the usual 7-11 just around the corner if you need anything the hotel can't provide.

All in all a good business style hotel !

Date of stay: July 2019
  • Trip type: Travelled on business
    • Value
    • Cleanliness
    • Service
1  Thank linzerbairn
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
capeandkantary, The Management of Classic Kameo Rayong at Classic Kameo Hotel & Serviced Apartments, Rayong, responded to this reviewResponded 31 July 2019

Dear Linzerbairn,

Thank you for taking the time to write to us about your stay at Classic Kameo Hotel, Rayong. We are indeed proud to offer attentive service with comfort and relaxation to our business clients after the exertions of their day but I would point out that we also serve a substantial number of leisure guests. We trust that, on this occasion, your business was successfully concluded and we look forward very much to welcoming you back next time your work brings you to Rayong.

At Cape and Kantary Hotels, we actively support SOS Children’s Villages and the Thai Society for the Prevention of Cruelty to Animals. We do not serve foie gras, birds’ nest or shark’s fin in our restaurants and we also stand firmly against the exploitation of Thai elephants for commercial or entertainment purposes.

Yours sincerely,
The Management of Classic Kameo Rayong

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 December 2018 via mobile

A couple of friends and myself had the pleasure to attend the Christmas tree lighting party at Classic Kameo hotel in Rayong. A very attentive staff, wide (and free) range of food both warm and cold and a selection of drinks (I particularly enjoyed the glühwein), several shows, a game of wheel of fortune and nice Christmas decorations made this evening an unforgettable one.
Thank you to the organising staff for a flawless evening.

Date of stay: December 2018
Trip type: Travelled with friends
Thank OlivierB1355
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
KasemkijS, The Management of Classic Kameo Rayong at Classic Kameo Hotel & Serviced Apartments, Rayong, responded to this reviewResponded 11 December 2018

Dear OlivierB1355,

Thank you for your kindness in writing to us about the pre-Christmas evening at Classic Kameo Hotel, Rayong. We are very happy to read that you had a pleasant evening. Please watch out for further promotional activities in the New Year. We would love to see you all back with us.

At Cape and Kantary Hotels, we actively support SOS Children’s Villages and the Thai Society for the Prevention of Cruelty to Animals. We do not serve foie gras, birds’ nest or shark’s fin in our restaurants and we also stand firmly against the exploitation of Thai elephants for commercial or entertainment purposes.

Yours sincerely,
The Management of Classic Kameo Rayong

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 November 2018 via mobile

Staying here for 5 nights and on the last day, we get a warm “place” in the elevator!

We waited for 5 mins for we call for help! But the emergency NOT working! We has been trying for 15-20 mins before we successfully get a phone reception within the elevator and started to call for help from the receptionist. We been confined in the elevator for about 35-40mins before we got ourselves a fresh air!

Thanks to AIS telco to provide wide coverage else we will be fainted in the elevator due to lacking of air! There is no air ventilation within the lift.

To the management, please do consider the safety point working for the elevators or at least the siren to alert someone nearby or the control room.

This is totally DISAPPOINTED!
4-5-stars rated?? Where is the safety!!?!!

Date of stay: November 2018
Trip type: Travelled on business
Thank Wilfred_Tan
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
KasemkijS, The Management of Classic Kameo Rayong at Classic Kameo Hotel & Serviced Apartments, Rayong, responded to this reviewResponded 3 December 2018

Dear Wilfred_Tan,

We are quite alarmed to read of your predicament and you have every right to feel indignant and upset. Nevertheless, please rest assured that proper procedures were followed to resolve the situation in a safe manner for both you and our engineering team. Our safety procedures are being checked and monitored again, on top of our standard safety checks. We sincerely apologise once more for this incident and hope we may have another chance to welcome you at the Classic Kameo Hotel, Rayong.

At Cape and Kantary Hotels, we actively support SOS Children’s Villages and the Thai Society for the Prevention of Cruelty to Animals. We do not serve foie gras, birds’ nest or shark’s fin in our restaurants and we also stand firmly against the exploitation of Thai elephants for commercial or entertainment purposes.

Yours sincerely,
The Management of Classic Kameo Rayong

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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