We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Nearby Hotels
Reviews (270)
Filter reviews
270 results
Traveller rating
64
67
56
39
44
Traveller type
Time of year
LanguageAll languages
More languages
64
67
56
39
44
See what travellers are saying:
Filter
Updating list...
1 - 6 of 270 reviews
Reviewed 31 July 2015

i went there last year, it was marvellous yet a bit crowded , the water slides were nice my children appreciated
the food was delicious
again i will speed 3 days starting from 3rd of august i hope it will be good

Date of stay: September 2014
  • Trip type: Travelled with family
    • Value
    • Cleanliness
    • Service
2  Thank walidj123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 May 2015

We went to toe Bella Vista again last year (and will be there again this year) We love the hotel
Last year my parents, siblings and friends came too. Altogether there were 16 of us. and again we couldn't have been treated better. Unfortunately whilst we were there my mum had a heart attack. The hotel quickly got a doctor out who rushed her to the hospital (at this time we didn't know it was a heart attack) that night the chief animator and head of guest relations spent all night with me conversing with the hospital so we were aware of what was happening.
The hotel were great, and helped my mum in every way she needed once she came back from hospital . Anis is a great help, he is a credit to the hotel.

Again, rooms were spot on maids were brill. The animation team are buzzing constantly. they work from 10am until 2am and still have a smile on their face all day.

Food is good. I like different food from different countries. Although some people don't like the Russian/Tunisian food on offer. There Is always fresh roast chickens, pizzas etc. Plenty of food to choose from.

Entertainment is every night with a kids disco, then adult entertainment, then the disco.

Mahdi and Stour on the Bar are amazing and one of the reasons I go back every year.

Love the hotel. Love the staff, Love Tunisia.

Room tip: Always get a sea view if you don't mind noise from the entertainment,. or none seaview for quiet
Date of stay: June 2014
  • Trip type: Travelled with family
    • Value
    • Cleanliness
    • Service
3  Thank SiannieL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 October 2014

Firstly I have to say that we did not choose to stay at this hotel, our chosen hotel was closing early so the Dessole group upgraded us to this hotel.

I think that they thought that they were doing us a favour... we were given a great room on the top floor overlooking the sea and pools which was modern and very clean our chambermaid was lovely and accommodated our wish not to be disturbed before 10am. And this is the problem.... we were the only two UK guests in the hotel all the other guests being Eastern European and we met some really great people - big hi to the three guys from Siberia. We found that the eating timetable here was much earlier than we were used to in the UK. We did not take breakfast during our holiday preferring to enjoy a coffee on the balcony as we found ourselves having an early lunch at 12.30 because as with the evening buffet, which opened at 6.30 and if you were not seated by 7.30 there was little choice left, food was still available till 9pm however if you wanted the BBQ or the exhibition items you needed to be down early, additionally if you were any later the waiters were 'clearing away' so you could not enjoy your meal in peace. Many thanks to the two Mohammed's in the restaurant for 'keeping' us tables away from the mele.

We are used to a dining experience, liking to dress for dinner, enjoy a pre dinner drink and then wander into the restaurant around 8pm for a leisurely meal. No way is this possible in this hotel. However I have to say that the majority of guests we met were having a fabulous family holiday, and that was the other problem by booking in September we usually do not encounter many children as it is outside the UK school holidays, the Russian guests that we spoke to told us that the could not afford to take a holiday during this period and thus the hotel had many children in it. We did find it hard to find some peace and quiet.

That being said the staff were 100 percent the hotel was clean the food was super and plenty of choice - everyone worked hard to ensure that we had a lovely time and I would actually recommend this hotel for families, especially with the short transfer from Monastir if you can use that airport, only one flight per week from the UK presently.

We flew to Enfida, what an awfully disorganised airport that is and it took about one hour by taxi for a cost of £30 each way to get to this hotel. I think that there are just as good hotels closer and having been to the Sahara Beach hotel in Skanes think that this would be a better choice for UK families, the kids club would be in english first and your children would soon make friends - the Bella Vista however is a cheaper option especially if you are booking all elements yourself.

Would we go again, as a couple no.

Date of stay: October 2014
  • Trip type: Travelled as a couple
    • Value
    • Sleep Quality
    • Service
1  Thank Lynn S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 September 2014

We visited from August 24-sept 3 2014 and had the same issues as previous family. The hotel was very clean and our maid always was cheerful we paid extra for a sea view but also requested two rooms together which we got and mentioned we had a pensioner so we had a ground floor room and although we was facing the sea we could not see it however it was easy to get to the snack bar as we hopped over the balcony. We initial felt isolated being we thought the only English visiting as the hotel has a huge Russian presence who are rude and push in at an already stressful hunt to get food and actually most of the other times, we found the same waiters were prepared to save tables but at a price, we are early eaters so we found we did not use this service much, the food we enjoyed especially the lady that cooked the chicken and the BBQ outside which is what we went for mostly as well as the salad, we tried the italian ok ish but cheese cake was the worse we had ever tried. The snack bar was ok but due to the greed of people popular items ran out quickly as the did in main restaurant it's an eye opener to see the food that is wasted! On the whole the pools were clean although my daughter claims to have seen brown bits floating in outside pool when she went under with goggles yuk, but indoor pool better, but beware some lifeguards disappeared from site in this one so not good. The slides kids loved but got some scratches and bruises off them. Kids like the other family did not use kids club until the last day when Monika was there who is part of the animation team and who is brilliant as we're most of them, we complained to our holiday company that we wanted to move due to the isolation and I was summoned to reception to meet with the management team as they did not want us to go and offered us room swaps but when I tried to explain that their hotel was aimed at the other guests languages he told me about another English family staying and arranged a meeting so we stayed. We enjoyed our holiday at Bella Vista and would possibly go back after speaking with others who had stayed at other hotels with posher slides and looked great from the outside as they do ours seemed to have provided better food. Have to say alcohol was not watered down and all the popular soft drinks are included such as coke and tango wine was ok as well. Bad point for rooms are there are no coffee/tea making facilities and only bottled water available so would make it better if they had more in rooms.

Date of stay: August 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
3  Thank proudmumof5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 August 2014

Not the best place I've ever stayed by a long way. The first thing to be aware of is that the majority of the clientele appeared to be Russian - with very little manners. Also for the resort as a whole not just this hotel there is little to do (except organised excursions outside the hotel). Also the lack of other English speaking guests made it difficult for our kids to join in with the Kids club.

Plus sides - good pool, animation team do a great job, cleaning staff very friendly and kept the room spotless. The bar staff and most of the waiting staff were very good and really helpful. Every night there was an outside grill which did really good food - probably the best we had.

Things well below expectations:

Reception staff - showed no interest in an item which was stolen from our balcony.

Italian Restaurant - this should a break from the main buffet restaurant but the food was really bad

Main restaurant - massive queues (unless you go really outside the main times), most days you had to wait for plates and cups.

Paying to get better - a few of the waiters expected to be paid to get a good table in the restaurant.

Wifi - quite often unable to get a connection

Aircon - when we arrived it was very noisy, this was fixed but it did not cool the room at all. Two attempts were made by maintenance to fix it. It got a bit better but not much.

Not sure if I will visit Tunisia again - if I did I would opt for a different area of the country. Service score is for the waiting and bar staff and not the hotel reception.

Room tip: Try not to get a ground floor room the outside area is accessible to anyone walking past
Date of stay: August 2014
  • Trip type: Travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
3  Thank travesty89
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
View more reviews