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All reviews spacious room alanya castle hotel is located pool area sea
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1 - 6 of 227 reviews
Reviewed 30 July 2020 via mobile

The hotel is located in a walking distance to most places we wanted to go to including the strip by the sea with restaurants and bars. There's a taxi stop opposite the hotel for anywhere we wanted to travel that was further away.

The hotel was quiet at the time of visit with COVID19 precautions in place which made me feel comfortable. The pool area was beautifully decorated making me feel as if I was on a beach.

The room was clean and the reception desk was open 24 hours which was convenient because I arrived 2.30am.

Highly recommend for those who wish to only spend some time by the pool and wish to travel and do sightseeing during the day.

Date of stay: July 2020
Trip type: Travelled as a couple
3  Thank akndkya
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 26 August 2019

We stayed in your hotel for 9 days. And we liked it alot. Pool side was clean and also it would had been possible to get our room cleaned everyday if we would have wanted.
Only bad things were:
-really slow and small elevator. You should fix this one ☺️
-we stayed in Suite(3 person) where was air condisioner only in the bedroom. It would be nice to have them in both rooms.
Everything else was really good. Friendly staff etc. Probably will come and stay in your hotel also next time!

Date of stay: August 2019
Trip type: Travelled with family
Thank Kadi T
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 22 August 2019 via mobile

Very friendly and helpful employees. The rooms are large and decent. The meals are delicious and choices are versatile. The location is very good, everything is near - bars, shops, beaches, basaar.

Recommend!

Date of stay: August 2019
Trip type: Travelled with friends
Thank Hanna H
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 21 August 2019

We ordered a suite/appartment for 4 people. When we arrived at night they didnt even have the appartment ready, so we got two bad doublerooms. The next day we got our appartment, and it is NOT as show on pictures or as described on booking.com. Absolutely horrific! Bad service, poor cleaning, the bathroom was so dirty when we arrived. We stayed at this appartment for 14 days, and they didnt even clean the appartment more than 3 times. I do not recommend this apart hotel!

Date of stay: September 2018
3  Thank Nina E
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 12 August 2019 via mobile

I barely make negative comments and bring the minor issues to this page. But want to inform tripadvisor and its customers about this hotel.
Made the reservation a month back by trusting this page's reviews and prior arrival also called the hotel and confirmed that no smoking room and double bed (not twin) and baby cote. after arrival to the reception around 10PM, the receptionist made us wait more than 30 minutes at the lobby where there is no AC and humid hot inside with our 2 years old daughter. receptionist appeared at the lobby and gave our room key and without there was no apology or anything. and when we went to our room, there was heavy smoke smell in the room and we went out the room and went to lobby again. and we told him that the room reserved as non smoking. and later on he arranged another room and waited for more 10 to 15 minutes and we got in to our other room and it was twinbed and no extrabed or baby cote. So it was bad evening thank to this hotel's staff and to the owner Gumrah Gursoy. and we stayed one night and left next day in the morning. again there was no apology or anything from the staff. They would try to explain the situation by showing themselves that they're right. Unprofessional. My recommendation; there are lots of other hotels in Alanya, don't waste your $$ to here. Thanks.

Date of stay: August 2019
Trip type: Travelled with family
1  Thank fa_alfa
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
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