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7 - 12 of 98 reviews
Reviewed 20 September 2019 via mobile

Good points. Lovely hotel and the staff are all so friendly and helpful.
Drinks provided in glasses not plastic cups.
Nice 15 minute stroll to the centre to bars shops and beach.
Bad points.
The food needs a serious looking into.
Breakfast was mini roast potatoes Pizza Quiche broccoli Rice pudding and fried or boiled eggs.
Lunch and dinner had 3 choices all swimming in oil and unrecognizable so had to either live off chips or eat out which we did every day.
No entertainment program at all during the day or night even though advertised on holiday sites when booking( however this wasnt an issue for us as we went away for a quiet break).
Overall a nice place to stay but not all inclusive as food needs a good looking at.

Date of stay: September 2019
Trip type: Travelled as a couple
1  Thank Craigwilliamson
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
primeraH, Yönetici at Primera Hotel & Apart, responded to this reviewResponded 21 September 2019


Hello there
Thank you very much for your advice! In our hotel everything we promised on the internet is available and the hotel is in the city center so as not to disturb our neighbors entertainment once a week! Our guests staying at the hotel satisfied with our meals!
of course some people's taste may be different but our meals are prepared daily and fresh!
A 3 star hotel offer very very on service!
Best regards !

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Reviewed 13 September 2019 via mobile

My wife and I visited between the 28th Aug and 11th Sept. There were a couple of negatives, but first the positives; the reception staff are great, and were very helpful, nothing was too much. Our room was small, basic, and had a minuscule outside which faced another building. However, it was cleaned every day and the towels were changed regularly. The shower was really good, and the cleaning staff were friendly. On the whole the waiting and bar staff were standoffish, apart from the young lad who worked the bar and restaurant. There was never a problem with getting a soft or alcoholic drink. The food I'm afraid is the one thing that let the hotel down. I am aware that the low cost of All-Inclusive holidays dictate that the spend per head on food is extremely tight, and the food we was presented with was always edible, but there HAS to be more choice. Breakfast great, lunch okay, dinner needs improvement. The pool is small but clean, but there is a shortage of beds. Luckily enough I am an early riser so I got up and immediately went to the pool and secured a couple of beds for the day. On the whole we enjoyed the stay, and are in fact looking to go back next year! Thank you Primera for a lovely two week break.

Date of stay: September 2019
Trip type: Travelled as a couple
Thank stumcc2017
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
primeraH, Yönetici at Primera Hotel & Apart, responded to this reviewResponded 14 September 2019

Hello
first ı wish you my nice greatings and thank you very much for you adviser ! and we will take care for everthings !
welcome again and we wish you nice and happy days

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Reviewed 25 August 2019 via mobile

Hotel was clean and quiet, a good place to stay for a week and access Alanya.
Food selection was limited and repetitive but eatable for the most part (if you like broccoli for breakfast). Very small selection compared to previous all inclusive hotels stayed in. Snack bar was a few biscuits between 3 and 5.
The pool was small but clean. Always able to find sunbeds. The slide was enjoyable when open. WiFi only works around the pool and even then it’s patchy and a slow connection.
Disappointed that there was no entertainment in the evenings and no animation team or kids club. Staff weren’t unfriendly but most didn’t make any effort to engage with hotel guests.
While we were there for a week there was only one other English couple that arrived midway through our stay.
Highly recommend taking the free shuttle bus to the Havana beach club. Lovely chilled vibe, nice beach and excellent service.
Overall the hotel was average, clean, not unpleasant but didn’t feel it was value for money. Be prepared to find your own entertainment and eat out a few times during your stay.

Date of stay: August 2019
Trip type: Travelled with family
2  Thank 261jenniferr
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
primeraH, Yönetici at Primera Hotel & Apart, responded to this reviewResponded 7 September 2019
Google Translation

Merhabalar Otelimizin büfesinde isteyen istediği kadar yiyecek bulabilir görmüş olduğunuz resim yemek saati biterken son dakikalarda çekilmiş resimlerdir, biten yiyecekler hemen takfiyesi yapılır!
internette ne söz vermişsek belirtmiş olduğumuz hizmetler eksiksiz mevcuttur ve otelimizin kapasitesine göre havuz yeterlidir ,
samimi bir şekilde bizim için yorum yapan bütün misafirlerimize çok teşekkür ederiz ve tavsiyeleriniz bizim için çok önelidir
saygılarımızla

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 July 2019

Just back from another great stay at primera.
Bar and restaurant staff were all really friendly and helpful.
Hotel and pool kept clean and room cleaned everyday.
Uixk and easy chexk in process
Good location near to all amenties, and close enough to walk to the beach and harbour.

Date of stay: June 2019
Trip type: Travelled solo
2  Thank KelcoBristol
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
primeraH, Yönetici at Primera Hotel & Apart, responded to this reviewResponded 2 July 2019

Thank you very much and ı hope see you again in primera

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Reviewed 6 June 2019

Hotel is in the heart of Alayna with only 10 min walk to all the shops and harbour.
We arrived early hours of the morning and the man on reception was lovely giving us bottles of water and sandwiches which we wasn’t hungry but a lovely thought.
Rooms was big enough and very clean also beds very comfortable with decent pillows.
Food always something to eat and some very nice.
Pool area always kept clean and the pool and restaurant bar with great drinks.
Beach is lovely worth a visit with a free shuttle service from the hotel.
There is WiFi but could be better.
We all had a lovely stay and I would recommend this lovely hotel with amazing staff especially the 2 men at reception
Thanks for looking after us.

Room tip: Pool side obviously better my sister had her room on that side.
Date of stay: May 2019
  • Trip type: Travelled with family
    • Value
    • Location
    • Service
3  Thank Jakeandprince
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
primeraH, Yönetici at Primera Hotel & Apart, responded to this reviewResponded 9 June 2019

Thank you very much we vait you again
kind regards

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