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12 - 17 of 336 reviews
Reviewed 25 June 2019

The rooms were nothing special and the cleaning was non-existent. The only thing the cleaning staff did was make the bed; the floors were dirty and the toilet was not cleaned during my stay. It was quite disgusting and I am not usually very particular about cleanliness.

The food did not taste like anything. There were a lot of options but it seemed like no spices had been used and it was just plain boring. I stopped eating at the hotel because the food was completely inedible.

The staff was rude and did not know the answers to any of my questions. They even gave me wrong answers when I asked about the facilities in the hotel.

To be honest, I was excited to leave the hotel and go home.

Date of stay: June 2019
  • Trip type: Travelled on business
    • Sleep Quality
    • Rooms
    • Service
1  Thank eiaam
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Kemal K, Genel Müdür at Kahya Hotel, responded to this reviewResponded 25 February 2020

Thank you for your detailed comment. We will do our best to improve this situation.



Hotel Management.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 June 2019

Quite good hotel with very good location. Just across the street is nice beach for quests of Kahya, but you must pay extra for sunbed. Just a few steps away is taxi station, cable car to the castle, shops, restaurants, city centre.
Rooms are not very new but still clean, AC is working correctly, there is balcony fors smokers.
Food is very good, big choice vegetables, fruits etc.
The biggest minus here is stuff- most of them never smiles to you, even doesnt talk to you, they are rude and seems they hate their work !!! This kind of attitude breaks all joy. Another thing is poor entertainment, there is nothing to do at nights. We are here right now for 7 days, we love Alanya a lot but next time we will choose another hotel for sure.

Date of stay: June 2019
  • Trip type: Travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank Kristiina P
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Kemal K, Genel Müdür at Kahya Hotel, responded to this reviewResponded 25 February 2020

Thank you for comment. Sorry for our staff behaviour. We will do our best to make your holiday better. it's going to be fascinating entertainment programme. Welcome to hotel again.


Hotel Management.

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Reviewed 20 May 2019

Excellent location in the center of Alanya. Next to the Cleopatra beach; Alanya harbor, Red tower and the castle. A few minutes walk for shopping. Good food and cleaned room every day. Swimming pool with slides - good fun for children. I am really happy with my choice.

Date of stay: May 2019
  • Trip type: Travelled with family
    • Location
    • Sleep Quality
    • Service
Thank Kycia K
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Kemal K, Genel Müdür at Kahya Hotel, responded to this reviewResponded 25 February 2020

Thanks for your comment. Nice to hear that. Waiting for you again.

Hotel management

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Reviewed 20 March 2019

well located, friendly staff, very good food, clean, many activities including mini club for children, worth the price, the only minus on location is beach, its not a sans but very small stones (size of sunflower seeds) so its not comfortable to walk over and you have to cross road to access the beach from hotel
visited May 2008

Date of stay: May 2018
  • Trip type: Travelled with family
    • Value
    • Cleanliness
    • Service
1  Thank kajetans2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Kemal K, Genel Müdür at Kahya Hotel, responded to this reviewResponded 25 February 2020

Thanks for your comment.


Hotel management

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Reviewed 26 December 2018 via mobile

This hotel is;

dated
boring
staff hostile
food bland
main meal is like slush
wine is vile
lemonade like dish water
gin and tonic like toilet cleaner
average age 85 (ish)
no British here except me and my husband
its dull
indoor pool is cold and no where to change
coffee is rank
reception staff looks like Mr Beans wee brother ( minus personality)
avoid at all cost. a tent at the north pole would be more inviting

Date of stay: December 2018
Trip type: Travelled as a couple
2  Thank maureend709
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
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