Lets start positive
Nice reception guy in night
Pools for children at the back of hotel, so more quieter at the front
Food not bad, very good pizza in afternoon
Ice in afternoon
Nice cafe, guy is nice, speaks english and its clean
Real cola, fanta etc in the cafe
Free Wifi, but had to change a lot because of different area
Free bottles off water in the room
No English spoken by staff, they use sign language
Reception busy with there own phones, not hospitable ,went back 6 times with not working keycard.
No goodmorning ,or good evening by staff except room cleaners
Filthy water machine, not exeptible, dont mess with drinking water!
Filthy hot water machines tast old water and with wite floating stuff in it
When i asked for cleaning they didn't
No fish at the buffet, only meat
No boiling machine in the room
New towels every three days officely, 4 stars???
Not cleaning poolarea, everone is eating there became very filthy after a week
Manager knows the drills but he should realy school his staff, poor management
Staff Too busy with setting tables, quest can get there own forks and knives , they should clean the floors everyday in stead .
Plastic swetti bracelet to wear so u belong to the hotel
Nagging with sign language if u dont wear it, rude asking in signs by a guy from haman, no manners,yes its you Mustafa
Never go again, i go back to my lovely good 3 stars hotel. Unfortunately it was not open yet. Next time i will waite
I cant help it that tourist are not coming to Turkey but i still wants to have good service, cause i came!
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- Also Known As:
- Grand Zaman Garden Alanya