I traveiied with my wife and my mother who uses a wheelchair so i had concerns when booking but no problems we even arrived one hour late but they new about the flight time change.... I also spoke to a guest at the hotel i stayed in in Alanya he paid £25 more each way with Thomas Cook (private transfer). I also received a text message the day before we were due to leave to confirm our pick up time.
I would recommend this company without hesitation.
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