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Reviews (2,547)
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Reviewed 15 August 2017 via mobile

Very disappointed with our stay. It was our first experience of Club Med, and though we were asked how good our French was, we were expecting multi-lingual. We we not expecting to be the only British here!! All the entertainment is in French, any documentation is in French so we really felt like complete outsiders. Though we have received friendly welcomes, staff are more geared to French, speaking minimal English. It's such a shame. Also the the tables in restaurants are all tables of six or more....so we felt completely awkward sitting at a table full of French folk.

The resort rooms are BASIC....incredibly basic. Zero frills....no fridge, no headboard, no tea/coffee, thinnest towels ever but it's clean-ish. The aircon is good but walls are thin. And our room was apparently upgraded!

So on the upside.....the selection of food is fantastic. The range of food is fabulous....food for everyone. And the resort itself is well located, and nice clean facilities.

So down to it being 99 % French (even though I can speak abit, but understand a lot more) I won't be returning as it was just so disappointing - and we still have four nights left of our stay....!

Stayed: August 2017, travelled as a couple
1  Thank AdeleCasparAmelie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ClubMedUK_official, Guest Relations Manager at Club Med Kemer, responded to this reviewResponded 15 August 2017

Hi AdeleCasparAmelie,

Thank you for your review. We are glad to read that overall you have a nice stay with us. It is nice to see that you are enjoying the food so much.

We wish you a good ending of your stay and we hope to welcome you in another resort,

Kind Regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 August 2017

The hotel is very much aged, if you don't like old rooms etc. don't book it. The hotel does not give you a fresh feeling. This is also probably as the hotel will be closing after the next season. A lot of things are not good enough for the price we payed. I had much higher expectations. Though the animation team was great and we had a lot of fun playing every afternoon volleybal with Kerem or Antoine, my compliments for their good spirit. For the rest the music is every day the same and disturbing if you are not joining the party.

  • Stayed: July 2017, travelled with friends
    • Location
    • Sleep Quality
    • Service
2  Thank S W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ClubMedUK_official, Guest Relations Manager at Club Med Kemer, responded to this reviewResponded 3 August 2017

Dear S W,

Thank you for your review. We are glad that overall your stay with us was enjoyable.
However, be assured that we take note of your comments in order to improve ourselves.

We hope to welcome you soon in another resort,

Kind Regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 July 2017

i have to say I was a little hesitant after a booking a week to this resort after seeing a few raucous looking clips online and as a 47 year old initially traveling solo I thought what have I done, HOWEVER this place truly captured me from the start from the warm greeting I received on arrival to my quite emotional departure. The staff are unbelievable and must be super human with their endless energy and charm. You are assured of lots of fun, great food, fantastic activities, quality shows and spectacular theme nights. If you just want to chill just head to la Pinede beach during the day or evening. The rooms are a little basic but expected and have everything you need including the best Air Con. Whether you are alone, a couple or part of a group you will make so many friends from all nations. No wonder Club Med have such a following to all their resorts around the world. Make sure you find out about the theme nights before you go so you can prepare your packing! this is optional of course. All I can say is go and enjoy, as this is one happy and memorable place.

Room Tip: For quieter rooms go for hillside or rooms towards La Pinede Restaurant
  • Stayed: July 2017, travelled with friends
    • Sleep Quality
    • Rooms
    • Service
3  Thank Soopye
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ClubMedUK_official, Guest Relations Manager at Club Med Kemer, responded to this reviewResponded 24 July 2017

Hi Soopye,

Thank you for your nice review. We are delighted to read that you enjoyed your solo holidays so much and that you could make so many friends.

Hope to see you again in any Club Med resort,

Kind Regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 July 2017

If you just want to chill out, dancing every day on good music, meet a lot of people, have fun, have your super swim in the ocean, and EXCELLENT Fresh FISH... go for it, even if you are in couple, young or over your your what ever age don't care... just go !

  • Stayed: July 2017, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Club Med
Thank information_travel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ClubMedUK_official, Guest Relations Manager at Club Med Kemer, responded to this reviewResponded 18 July 2017

Hi information_travel,
Thank you for your nice review. We are glad you had a great time with us and that you enjoyed the quality of the fish that much! ;)
Hope to see you again soon,
Kind regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 July 2017 via mobile

the site is very well located in a golf with the mountains falling on the resort.
room are not fantastic (we had a full villa) - they are dark and a little old but we didn't feel this as an inconvenient since we stayed mostly outside.
food, animation and the activities were the best!
we will definitely return here!

Stayed: June 2017, travelled with family
Thank langhel17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ClubMedUK_official, Guest Relations Manager at Club Med Kemer, responded to this reviewResponded 18 July 2017

Hi langhel17,
Thank you for your review. We are glad to read that you had a great time with us with all the activities and animations!
Hope to see you again really soon,
Kind Regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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