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Armas Bella Sun
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Reviews (348)
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2 - 7 of 348 reviews
Reviewed 6 August 2015

Comfortable, friendly, so lovely and neat. We travelled to Turkey for the first time and we were pleasantly shocked. The seaside is absolutely what we wanted. You can swim whole day long: soft sand, clean beach, crystal water, really warm both at 6 a.m and at 11p.m. so you can enjoy tha sea 24/7.
The room is neat and comfortable.
We didn't visit the pool and animation so we have no opinion on this.
The kitchen was rather good. Well, the could be more fruits and dried fruits... And coffee could be better... But nevertheless, meat and chicken -- perfect; fish -- always different kind of fish and that is what we appreciated.
We want to thank Hüseyin Kılınç from restaurant for his attention and struggling. We think it's hard to work whole day long and never stop smiling.
And also we want to thank Cüneyt Omardhan from reseption who helped us very much with all our luggage and also with internet.
And the policeman Battal Taştan who perfectly speaks Russian and always checks the Club Bella Sun bracelet. No thiefs will come :)
Just again saying how friendly people from service are. Thank you!
We absolutely satisfied with our trip and we think it is worth the money we've spent.
Thank you! I think we'll come back someday.

Room Tip: If you need good internet then ask the reception because not in every room there is good wi-fi availeable.
  • Stayed: July 2015, travelled with family
    • Value
    • Location
    • Service
1  Thank Natalie Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NEPTUN_HOTELS, Halkla İlişkiler Müdürü at Armas Bella Sun, responded to this reviewResponded 10 August 2015

DearGuest,

Thank you on behalf of our team for spend your holiday in our hotel. Also we happy to learn that you had a good holiday.
On your next vacation, if you consider to choosing us and if you have some special requests; you may notify us by the following e-mail address, before coming to our hotel.
We hope to see you again.

Club Bella Sun Hotel & Spa Team
info@sidebellaluna.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 April 2015 via mobile

What a blast. Lovely hotel. All inclusive. Alcohol drinks start at 10am lovely private beach and 2 pools to enjoy. The staff were great and I am looking forward to doing it again - such great quality so cheap. Lots of Germans and a few English.

Stayed: March 2015, travelled with family
2  Thank STPike
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NEPTUN_HOTELS, Ön Büro Müdürü at Armas Bella Sun, responded to this reviewResponded 6 May 2015

Dear Guest,

Thank you on behalf of our team for spend your holiday in our hotel. Also we happy to learn that you had a good holiday.
On your next vacation, if you consider to choosing us and if you have some special requests; you may notify us by the following e-mail address, before coming to our hotel.

We hope to see you again.

Club Bella Sun Hotel & Spa Team

info@bellasunside.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 October 2014

Not a four star hotel in my opinion. at least one star too many.
Bathrooms need complete refurbishment and proper daily cleaning/sanitising. We had a wobbly toilet with a badly fitting toilet seat.
A very limited choice of food and of questionable quality although plentiful.
Staff should not assume that all guests are Russian.
There were no towels or mattresses on pool recliners, these had to be hired. Mattresses were provided at beach. I thought it was an all inclusive hotel?

  • Stayed: September 2014, travelled as a couple
    • Value
    • Rooms
    • Service
5  Thank sleahy_63
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NEPTUN_HOTELS, Ön Büro Müdürü at Armas Bella Sun, responded to this reviewResponded 29 October 2014
Google Translation

Уважаемые гости!

Спасибо за Ваше мнение по поводу проведения отпуска в нашем отеле.
Ваши положительные отзывы побудили нашу команду устранять недочеты как можно скорее. Мы надеемся, что Вы выберете наш отель снова в следующий отпуск и станете свидетелем улучшения, которое Вы внесли.

Мы будем очень рады увидеть Вас снова.

Club Bella Sun Hotel & Spa команда.

info@bellasunside.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 September 2014

This hotel meet every requirement for 4-star hotel. The best of all is food. Rooms are clean, but you have to wait for a while until clean service come for the first time. ~250 meters walk to beach, but all of the road located in a hotel territory.

Room Tip: The best rooms in section 2 and 3. Section 1 is the closest to lobby and restaurant, but have no balcony. Section 4 is the farthest and there's under construction.
  • Stayed: August 2014, travelled as a couple
    • Location
    • Sleep Quality
    • Service
6  Thank PhpRu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NEPTUN_HOTELS, Ön Büro Müdürü at Armas Bella Sun, responded to this reviewResponded 8 October 2014
Google Translation

Уважаемые гости!

Спасибо от всего нашего коллектива за проведение Вашего отпуска в нашем отеле. Также мы очень рады узнать, что у Вас получился хороший отпуск.
В следующий раз, если Вы вновь захотите посетить наш отель и если у Вас будут какие-либо особые пожелания, Вы всегда можете написать нам по e-mail до приезда в наш отель.

Мы будем рады увидеть Вас снова.

Club Bella Sun Hotel & Spa команда.

info@bellasunside.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 June 2014

I had 11 days at the Club Bella Sun Hotel just a week ago and was rather disappointed as my expectations were much higher for a place to be called a 4 star hotel.
Could be that I am picky on many things especially when it comes to a hotel accommodation, but I cannot tolerate things like bed linen not changed after 7 days of stay. And even after my complaint at the reception all what I got was a folded bed sheet next day on my bedspread, not pillow cases, no extra sheet for a blanket. I was told my frieds used to leave a dollar every day in their room and for that their beds were always made nicely. But why should I pay daily though not a lot for the service I had already paid and as stated by reception that i would have my bed changed every 4th day. The bad was never changed even on my last day. By the way it is time for some towels and bed linnen just to be binned, stains and holes all over.
Additional word should be mentioned to the shower rooms with no shower cabins, only a curtain and flooded all over after showering. My sink was never cleaned during my stay, as i coiuld see some tooth paste on it. Wobbling toilet pan not secured properly to the floor, eeemmm, safety is not the strongest part of the hotel. I have noticed that a hair dried power cord was missing isolation...
Food- nothing special, just ok.
Swimming pools are ok, clean but strange that you need to pay extra for a mattress at a swim pool sun beds... why? same for beach towels... you rent them for 5 and 7 days and pay...
Animation team- nice guys, speak English and Russian, able for full blast show for 12 hours.
Please pay more attention to housekeeping inside of the rooms, really poor.

  • Stayed: May 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
6  Thank olga787687
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NEPTUN_HOTELS, Ön Büro Müdürü at Armas Bella Sun, responded to this reviewResponded 27 June 2014

Dear Guest!

Thank you for your interest to our hotel. The critiques that you shared on tripadvisor have been evaluated by management.

Thank you for your contributions to provide our work about consistently increase the quality of our service.

Please be sure that we will take precautions about your complaint.

We wish you have a good day.

Club Bella Sun Hotel & Spa team.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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