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Reviewed 19 August 2018 via mobile

At first sight, the hotel seems really nice and it looks promising. Unfortunately our experience was different! After a long trip, we were happy to arrive finally at the hotel, but the staff was not very friendly at the reception. Next step, we had to wait to get our room and we were wondering why only three beds for four people ... well 2 beds and 1 camp bed put next to the main beds in a very small room! After request, they really managed to get another camp bed into our tiny room, well done! On top the air condition was not working with 35 degrees outside! After having complained about 3 or 4 times to change our room, we just decided to give up, it seemed pointless, as the staff doesn’t really seem to care about the „comfort“ of their guests! After 1 week, we got used to the quality of the food in the restaurant (definitely not to compare to a 5 star hotel!) and the so called „cocktails“ were just ok to have once we arrived, but no more... The staff at the restaurant didn’t serve the guests and they were very inattentive & impolite. The man at the pool area, who is supposed to provide the guests with towels expected from us to get a card from the reception, although we had the band to show we booked all inclusive! Thanks to a great animation team and other guests who had a similar experience to us, it made our stay much nicer! The night shows offered good entertainment! Perfect location next to the beach, but unfortunately the staff is unable to keep the standard up! Wouldn’t recommend!

Date of stay: August 2018
Trip type: Travelled with friends
5  Thank Claudine_06_05
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Le Bleu Hotel E, Halkla İlişkiler Müdürü at Le Bleu Hotel & Resort, responded to this reviewResponded 23 August 2018

Hello,

Dear Guest

We would like to thank you for staying in Lebleu Hotel and for taking your valuable time to evaluate and review our hotel.

We have read your feedback thoroughly. We are sad to hear that we could not satisfy you completely with our services during your stay with us. Your comments will be shared with responsible departments surely.As far as our personel is concerned,we will do our best to have a harsh selection and all our personel has to be very polite with the customers
We hope that you could give us a second chance to make your Holiday extremely perfect.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 August 2018 via mobile

My first time in Kuşadası, but not the last time for sure. I travel a lot, but I have never felt so comfortable in a hotel, like home, very friendly reception staff. they really looked after us. very clean rooms! and this view! beautiful, worth all the money, a feeling like a balcony was hanging over the sea. So much green space around the hotel. delicious food in all restaurants, both a la carte restaurant with outdoor tables and sea views. amazing animation team!!a special Zohir, and the big boss Tufan:) I miss them already. Amazing place and people make my holiday unforgettable. Thank you.

Date of stay: August 2018
Trip type: Travelled with family
Thank lidiab2104
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Le Bleu Hotel E, Halkla İlişkiler Müdürü at Le Bleu Hotel & Resort, responded to this reviewResponded 23 August 2018

Dear Guest,

On behalf of Le Bleu Hotel Hotel, we would like to express our sincere gratitude that you have chosen our hotel. Thank you for sharing your positive experience.

We are trying everyday to achieve the highest level of quality and service standard to satisfy our guests. It is a great pleasure to be part of a lovely trip. We are looking forward to serve you here in Le Bleu Hotel soon again!

Kindest Regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 August 2018 via mobile

Here people are working too much but they are still smiling. Thanks to claudia guest relation for her help wıth everything she made us reservation for. A la carte. Many thank to Mahmut sef he s really profesionable. Service nice, mini bar not working all week

Date of stay: August 2018
Trip type: Travelled as a couple
1  Thank Viktorıya Sulta... L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Le Bleu Hotel E, Halkla İlişkiler Müdürü at Le Bleu Hotel & Resort, responded to this reviewResponded 23 August 2018

Many thanks for your nice comment , we are waiting you here again with surprisez for frequent customers, sorry for the trouble you had with minibar we will try not to happen this in the future

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Reviewed 15 August 2018 via mobile

Okay here goes. I visited this place last year in August, although it was good I had a few reservations ( no pun intended) and I pointed them out. What can I say, it seems that someone took on board the criticisms, listened and rectified them.

The hotel is in a stunning location. I kid you not, if the sunsets and the sea views do not take your breath away, you're not human.

The food is and was superb. The rooms have been updated and are beautiful decorated yet subtle. The staff, we found are suberb. What can I say, it was a beautiful five days.

So Le Bleu, hats off from myself and my family. Keep it up.

Reccomend to anyone.

Date of stay: August 2018
Trip type: Travelled with family
1  Thank sajidi2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Le Bleu Hotel E, Halkla İlişkiler Müdürü at Le Bleu Hotel & Resort, responded to this reviewResponded 23 August 2018

Dear Sir,

Thanks so much for your lovely comment .İ hope your true facts will be of help for our future customers.We are waiting you here as soon as possible to create you a new and unforgetable holiday.

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Reviewed 13 August 2018 via mobile

We spend here 12 days We love this hotel has the Best location and Best rooms also We like food and We love animation team especially mr zahir and mr tufan they are lovley Peoples also nighr shows are so fun every night diffrent shows thanks Le blue for amazing holiday

Date of stay: August 2018
Trip type: Travelled with family
3  Thank Александр К
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Le Bleu Hotel E, Halkla İlişkiler Müdürü at Le Bleu Hotel & Resort, responded to this reviewResponded 15 August 2018

Dear Guest,

On behalf of Le Bleu Hotel Hotel, we would like to express our sincere gratitude that you have chosen our hotel. Thank you for sharing your positive experience.

We are trying everyday to achieve the highest level of quality and service standard to satisfy our guests. It is a great pleasure to be part of a lovely trip. We are looking forward to serve you here in Le Bleu Hotel soon again!

Kindest Regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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