This hotel is beautiful, rooms are really lovely and if you request a roof top view you should expect to have to walk up some flights of stairs, we are staying in the room below roof top and is the same as any high floor we have had in the past. As for the beds i have stayed in lots of 5 stat hotels and beds are always hit x miss some good some bad so if you cant hack that stay at home,The walk from hotel to all restautants and bars is 4 mins away nice short walk, not 1/2 mile.
The family who run the hotel are really lovely and try their best to please nothing is a bothet to them and i think it is an insulte to say hotel needs upgradeing.
Ali who works the bar is so lovely and speaks really good english is really helpful nothing a bother to him always trying his best to hep
I would highly recommend this hotel it is beautiful and handy to get from resort to resort.

This hotel is only 3 years old but already showing its age. First of all I must say that I did enjoy my stay here but there are a few things that need to be addressed. We had opted for the roof top room which in hindsight was most probably the wrong choice. After a medium 1/2 mile uphill walk to the hotel from the town Center you have stairs from the reception to the block. Then you have five flights of fairly steep stairs to the roof top room. Ok for the younger fitter guests I suppose, but a bit much for us oldies. but we survived lol..

The Room:
we have stayed in many many hotels over the years and the bed is always an important part of the stay. No matter how old you are we all need relaxation and sleep. The bed at this hotel was the most uncomfortable bed I have ever had the displeasure of (trying) to sleep on in my life. My wife compared it to a mortuary slab. Example: lay a thin layer of towels on a concrete floor and voilà there you have it. Terrible!
The air conditioner unit was noisy and there was limited hot water. Another cheep addition was the paper cups for tea and coffee. No Wi-Fi even though the hotel states there is. The roof terrace was a lovely peaceful space, with a nice view over the town and mountains, its swivel egg chair is a nice touch.

The food:
Breakfast, Turkish ( cumber, tomato, olives, cheese, some green plants & bread ) English, the option of an plain, cheese, or mushroom omelette or cornflakes. There was a food menu but we never ordered from it.

The staff:
The staff were friendly and always busy. Only 1 member of staff could speak English (the day time receptionist) and one other member had broken English, but would refer to the translations app on his phone when communication was difficult.

The hotel:
Overall the hotel and pool areas were kept clean and tidy. There are four pools, one for each block. We was spoilt and had the pool area of our block for ourselves for most of the week.
Sun beds were clean and comfortable and the pool area was cleaned daily.

Overall we had a somewhat pleasant stay, we like thousands of others needed a holiday after enduring the last few years of disruption. I think this hotel is most probably close to a three star and could easily reach that with a few easy upgrades.

My I add, that we were informed by the very caring night receptionist of our queens passing. He was close to tears and very sympathetic.
Your condolences were very thoughtful, Thank you.

We picked this place based on the pictures, but the helpful service when we called really sold it. Everything was just as clean and beautiful as the photos. Rooms were spotless, and were cleaned well every day. The included breakfast was excellent and fresh. The location was great: right on the edge of town but only a block from the main strip of businesses. Every single person we interacted with was genuinely friendly and helpful. Overall a great experience, and I'll definitely stay here again if I'm back in the area.