I am a big fan of any hotel that is for relaxation. And this one is definitely one of them. However, there are things that I am not sure what is the reason behind it. Our check in was late in Thursday, as it was urgently booked so we weren't prepared for it. We asked for baby cot at the reception and they said they will provide, but we got nothing. Also, we called and asked for some help to unload the things from the car and waited for them, and no show. The next day was a bit better as we asked for cleaning service and it was done perfectly. However, we ordered from the room service at around 10:45pm and guess what? There wasn't any chef available as their time ends at 9pm?! I wish if we were informed about this in advance. And the weirdest thing is that if you ordered from outside, the delivery guy is not allowed to come in? You have to go to the main gate and take the food. Those things really bothered me as we were ladies and kids only with no guys and just imagine how devastating the situation was. So, an advice for you all. Bring your own food and be 100% prepared for everything.. even a bottle opener was not provided which makes me think to bring canned Cola instead of glass ones next time, or just bring my own bottle openers.