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Reviewed 14 August 2021

I would like to extend my gratitude to (FO) Michelle and Nader who assisted us during our check in and check out. Noel (FB) did a great job as well, who welcomed us in the pool area. They were very approachable and accommodating. You guys made our stay extra special. Thank you!

Date of stay: August 2021
    • Value
    • Sleep Quality
    • Service
Thank Indaymerci14
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Waldorf Astoria Ras Al Khaimah, General Manager at Waldorf Astoria Ras Al Khaimah, responded to this reviewResponded 18 August 2021

Dear Indaycheche14,

Thank you for your review about your excellent stay experience with us at Waldorf Astoria Ras Al Khaimah, we were delighted to welcome you to our safe resort.

I am very pleased to learn that you had an enjoyable experience with us. Guest satisfaction is one of our highest priorities and it is satisfying to know that we are able to create memorable experiences for you.
Thank you for your positive comments about the service quality provided by our Team Members, especially Michelle, Nader and Noel who were all thrilled to receive your praise. It is feedback like yours that keeps us all motivated and passionate to continue delivering the very best of our famous True Waldorf Service for our valued guests.

We would be delighted to welcome you back again for another memorable stay at Waldorf Astoria Ras Al Khaimah, the true sample of excellent hospitality.

Yours sincerely,

Ann-Katrin Reusch
Assistant Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 August 2021

This was a great and memorable stay. Firstly, I would like to start off by saying a massive thank you to Olga, Don Carl and Tintu at reception. Olga graciously upgraded us to a suite, and Don Carl and Tintu always welcomed us and said good morning to us, which always put smiles on our faces. Next, I would like to thank everyone at Quasr Al Bahar for the impeccable food and staff! The first people there I would like to thank first are Catherine and her associate, for always saying good morning to us in a very cheerful manner, as they gave us our table. Next, I would like to thank the chefs for the amazing food and desserts always offered to us. There is always a huge variety to choose from, and there is always something to satisfy your hunger, food and dessert wise. Especially in the dessert, the attention to detail was eye-catching. Lastly at Quasr Al Bahar, I would like to thank the waiters and waitresses, but in particular, Akram, Veera, Sahed, Goutham, Gurpreet, Nijin, Beksultan, Ajay and Arjay as they always made an effort to welcome us! I also liked feeling welcomed by Bertran by the pool, who always said good morning and asked us how we were. Arjean in the Azure restaurant always made the effort to ask us how our food was and offered us things. Lastly, Ijaz at the concierge was very welcoming and sweet, and always asked the kids how they were! We have already booked in October to come back to this amazing hotel!

Date of stay: August 2021
    • Location
    • Cleanliness
    • Service
Thank 238vijayv
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Waldorf Astoria Ras Al Khaimah, General Manager at Waldorf Astoria Ras Al Khaimah, responded to this reviewResponded 18 August 2021

Dear 238vijayv,

Thank you for your review about your excellent stay experience with us at Waldorf Astoria Ras Al Khaimah, we were delighted to welcome you to our safe resort.

I am very pleased to learn that you had an enjoyable experience with us. Guest satisfaction is one of our highest priorities and it is satisfying to know that we are able to create memorable experiences for you.
It is amazing to read your positive comments about all our Team Members you have encountered, rest assured that your feedback has been communicated with their respective department managers for them to be recognised and rewarded.
It is feedback like yours that keeps us all motivated and passionate to continue delivering the very best of our famous True Waldorf Service for our valued guests.

We are very much looking forward to welcoming you and your family back in October for another memorable stay at Waldorf Astoria Ras Al Khaimah, the true sample of excellent hospitality.

Yours sincerely,

Ann-Katrin Reusch
Assistant Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 August 2021

Had a wonderful time staying at the gorgeous resort last week. What a lovely getaway. We were upgraded to a junior suite which added to our experience. Mr.Jiyad was super helpful who called us himself to check on us during our stay and also gave us a late 3pm checkout.
Lovely coffee shop and good spread in the morning breakfast! The best is the Lexington Grill! What an experience and what food! Yes pricey but hands down the best steak! It was birthday weekend well spent.

Date of stay: August 2021
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Waldorf Astoria
Thank TravelBuff6447
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Waldorf Astoria Ras Al Khaimah, General Manager at Waldorf Astoria Ras Al Khaimah, responded to this reviewResponded 18 August 2021

Dear TravelBuff6447,

Thank you for your review about your excellent stay experience with us at Waldorf Astoria Ras Al Khaimah, we were delighted to welcome you to our safe resort for your birthday weekend.

I am very pleased to learn that you had an enjoyable experience with us. Guest satisfaction is one of our highest priorities and it is satisfying to know that we are able to create memorable experiences for you.
Thank you for your positive comments about our Team Member Jiyad as well as your dining experience in our Lexington Grill & Bar. It is feedback like yours that keeps us all motivated and passionate to continue delivering the very best of our famous True Waldorf Service for our valued guests every single day.

We would be delighted to welcome you back again for another memorable stay at Waldorf Astoria Ras Al Khaimah, the true sample of excellent hospitality.

Yours sincerely,

Ann-Katrin Reusch
Assistant Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 August 2021

Overall amazing experience. The staff is friendly and supporting are quite flexible to accommodate guest request. The ambience gives the feel of Royal palace. Super spacious room. I like the Gym and Spa.

Date of stay: August 2021
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Waldorf Astoria
Thank Amitjethi
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Waldorf Astoria Ras Al Khaimah, General Manager at Waldorf Astoria Ras Al Khaimah, responded to this reviewResponded 18 August 2021

Dear Amitjethi,

Thank you for your review about your excellent stay experience with us at Waldorf Astoria Ras Al Khaimah, we were delighted to welcome you to our safe resort.

I am very pleased to learn that you had an enjoyable experience with us. Guest satisfaction is one of our highest priorities and it is satisfying to know that we are able to create memorable experiences for you.
Thank you for your positive comments about our rooms, the gym and spa facilities as well as our Team Members who strive to provide our famous True Waldorf Service every single day for our valued guests.

We would be delighted to welcome you back again for another memorable stay at Waldorf Astoria Ras Al Khaimah, the true sample of excellent hospitality.

Yours sincerely,

Ann-Katrin Reusch
Assistant Front Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 August 2021 via mobile

Indeed a memorable staycation for us. Thank you to Clarisse who accommodate us. To Michelle who assisted us with all our request. Thanks to the whole team of Waldorf Astoria RAK! I will definitely coming back!

Date of stay: August 2021
Trip type: Travelled with friends
Thank mizzAubrey
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Waldorf Astoria Ras Al Khaimah, General Manager at Waldorf Astoria Ras Al Khaimah, responded to this reviewResponded 18 August 2021

Dear mizzAubrey,

Thank you for your review about your excellent stay experience with us at Waldorf Astoria Ras Al Khaimah, we were delighted to welcome you to our safe resort to help you celebrate your birthday.

I am very pleased to learn that you had an enjoyable experience with us. Guest satisfaction is one of our highest priorities and it is satisfying to know that we are able to create memorable experiences for you.
Our Team Members Clarisse and Michelle were thrilled to receive your praise for their efforts. It is feedback like yours that keeps us all motivated and passionate to continue delivering the very best of our famous True Waldorf Service for our valued guests.

We would be delighted to welcome you back again for another memorable stay at Waldorf Astoria Ras Al Khaimah, the true sample of excellent hospitality.

Yours sincerely,

Ann-Katrin Reusch
Assistant Front Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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