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Reviewed 14 August 2021 via mobile

Perfect staying at the hotel and the relaxing mood and all the employees are friendly and welcoming that was good trip we hope to be back sooner..everything are in time and the organisation was really good

Date of stay: August 2021
Trip type: Travelled with family
Thank jasstook
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Waldorf Astoria Ras Al Khaimah, General Manager at Waldorf Astoria Ras Al Khaimah, responded to this reviewResponded 18 August 2021

Dear jasstook,

Thank you for your review about your excellent stay experience with us at Waldorf Astoria Ras Al Khaimah, we were delighted to welcome you to our safe resort.

I am very pleased to learn that you had an enjoyable experience with us. Guest satisfaction is one of our highest priorities and it is satisfying to know that we are able to create memorable experiences for you.
Thank you for your positive comments about our friendly and welcoming Team Members. It is feedback like yours that keeps us all motivated and passionate to continue delivering the very best of our famous True Waldorf Service for our valued guests.

We would be delighted to welcome you back again for another memorable stay at Waldorf Astoria Ras Al Khaimah, the true sample of excellent hospitality.

Yours sincerely,

Ann-Katrin Reusch
Assistant Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 August 2021 via mobile

We had a wonderful stay at Waldorf Astoria
. The rooms are amazing!

The breakfast was sumptuous with variety options. I’d like to commend Veerapan and Dinuka for an amazing service!

Kudos to the whole team!
Would definitely come back to this amazing hotel!

Date of stay: August 2021
Trip type: Travelled with family
Thank Kassandra Louiz C
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Waldorf Astoria Ras Al Khaimah, General Manager at Waldorf Astoria Ras Al Khaimah, responded to this reviewResponded 18 August 2021

Dear Kassandra Louiz C,

Thank you for your review about your excellent stay experience with us at Waldorf Astoria Ras Al Khaimah, we were delighted to welcome you to our safe resort.

I am very pleased to learn that you had an enjoyable experience with us. Guest satisfaction is one of our highest priorities and it is satisfying to know that we are able to create memorable experiences for you.
Thank you for your positive comments about our rooms and your breakfast experience, especially Veerapan and Dinuka wre thrilled to receive your praise. It is feedback like yours that keeps us all motivated and passionate to continue delivering the very best of our famous True Waldorf Service for our valued guests every single day.

We would be delighted to welcome you back again for another memorable stay at Waldorf Astoria Ras Al Khaimah, the true sample of excellent hospitality.

Yours sincerely,

Ann-Katrin Reusch
Assistant Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 August 2021 via mobile

The entire stay stay is memorable and amazing!!!You can feel the luxury service every where you go..starting from reception team thanks to Shakir,and JON for the smooth check in and check out..our personal concierge Clarissa who's always checking on anything else we need.To Mary Jane who was very informative and helpful about all the dining choices and booked us a table in Umi..our one of a kind japanese dining experience ..thanks to the team Nagesh,Cheli,Gurpreet and chef Rizalino for taking good care of us and providing us amazing food and service.Next is fantastic breakfast in Qasar al bahar,thanks to the team starting from wonderful host Catharine,Nijin and chef Randolf.Next up is the pool thanks to pool attendant James for making sure that we are comfortable and well hydrated, to the Al fayrouz team who provide us with amazing food and service as well thanks to Basant,Anudeep,Noel for amazing drinks and chef Harilal for the amazingly delicious food.Next we had a tea in peackock alley thanks to Saju and Adani for the great service it was beautiful!Also to Raju of room service who was always happy help us with what we need.And last but not the least..thank you housekeeping team namely John Eric and Jay who always had a smile in their face(eventhough with a mask) and was always ready to provide us with a true luxury service..

Date of stay: August 2021
Trip type: Travelled with family
Thank N2115NUireneb
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Waldorf Astoria Ras Al Khaimah, General Manager at Waldorf Astoria Ras Al Khaimah, responded to this reviewResponded 18 August 2021

Dear N2115NUireneb,

Thank you for your review about your excellent stay experience with us at Waldorf Astoria Ras Al Khaimah, we were delighted to welcome you to our safe resort.

I am very pleased to learn that you had an enjoyable experience with us. Guest satisfaction is one of our highest priorities and it is satisfying to know that we are able to create memorable experiences for you.
It is amazing to read your positive comments about all our Team Members you have encountered, rest assured that your feedback has been communicated with their respective department managers for them to be recognised and rewarded.
It is feedback like yours that keeps us all motivated and passionate to continue delivering the very best of our famous True Waldorf Service for our valued guests.

We are very much looking forward to welcoming you and your family back in October for another memorable stay at Waldorf Astoria Ras Al Khaimah, the true sample of excellent hospitality.

Yours sincerely,

Ann-Katrin Reusch
Assistant Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 August 2021 via mobile

Had a wonderful 2 days staycation with my husband.
I would like to thank Andrew (Egyptian man) who was very helpful at the check-in, he was most welcoming and provided us with what we needed.
We also had a blast at the beach, we went on the parasailing ride, Hisham and Ahmed (boat crew) were amazing and very professional!! we had a wonderful time.
For dinner, we went to Maison Mathis (outside of the hotel), ask for waitresses Lavender and Ruja as they are the best!!
Very recommended for families, couples and friends. Do not hesitate guys!!!

Date of stay: August 2021
Trip type: Travelled as a couple
Thank massaakkad
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Waldorf Astoria Ras Al Khaimah, General Manager at Waldorf Astoria Ras Al Khaimah, responded to this reviewResponded 18 August 2021

Dear massaakkad,

Thank you for your review about your excellent stay experience with us at Waldorf Astoria Ras Al Khaimah, we were delighted to welcome you to our safe resort for your staycation.

I am very pleased to learn that you had an enjoyable experience with us. Guest satisfaction is one of our highest priorities and it is satisfying to know that we are able to create memorable experiences for you.
Thank you for your positive comments about the service quality provided by our Team Member Andrew as well as your beach experience. It is feedback like yours that keeps us all motivated and passionate to continue delivering the very best of our famous True Waldorf Service for our valued guests.

We would be delighted to welcome you back again for another memorable stay at Waldorf Astoria Ras Al Khaimah, the true sample of excellent hospitality.

Yours sincerely,

Ann-Katrin Reusch
Assistant Front Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 August 2021 via mobile

Amazing hotel, the staff is so welcoming and polite especially Andrew at the front desk. Even their water sports staff were polite and experienced ( Hisham & Ahmad ). Breakfast was also good with varieties and quality service. Great place will definitely come back.

Date of stay: August 2021
Trip type: Travelled with family
Thank Mobile09003858026
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Waldorf Astoria Ras Al Khaimah, General Manager at Waldorf Astoria Ras Al Khaimah, responded to this reviewResponded 18 August 2021

Dear Mobile09003858026,

Thank you for your review about your excellent stay experience with us at Waldorf Astoria Ras Al Khaimah, we were delighted to welcome you to our safe resort.

I am very pleased to learn that you had an enjoyable experience with us. Guest satisfaction is one of our highest priorities and it is satisfying to know that we are able to create memorable experiences for you.
Thank you for your positive comments about our polite Team Member Andrew, the Adventure Sports Team Hisham and Ahmad as well as your breakfast experience. Your feedback is further encouragement for all of us to continue to provide the highest level of our True Waldorf Service every single day for our valued guests..

We would be delighted to welcome you back again for another memorable stay at Waldorf Astoria Ras Al Khaimah, the true sample of excellent hospitality.

Yours sincerely,

Ann-Katrin Reusch
Assistant Front Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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