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28 - 33 of 5,544 reviews
Reviewed 22 October 2021 via mobile

What more can you say that’s not already been said? Amazing building and interior.

Buffet was ok. It’s a shame Dubai’s alcohol is so expensive as I am sure more people would have frequented the bar areas.

Weather perfect and beach areas not busy. Service on the Adult beach could have been better especially as it wasn’t busy.

Overall would definitely go back and would recommend to friends and family

Date of stay: November 2020
Trip type: Travelled as a couple
1  Thank ChrisSummers
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Waldorf Astoria Ras Al Khaimah, General Manager at Waldorf Astoria Ras Al Khaimah, responded to this reviewResponded 22 October 2021

Dear ChrisSummers,

Thank you for your fantastic review about your excellent stay experience with us at Waldorf Astoria Ras Al Khaimah, we were delighted to welcome you to our safe resort.

I am very pleased to learn that you had an enjoyable experience with us. Guest satisfaction is one of our highest priorities and it is satisfying to know that we are able to create memorable experiences for you.
Thank you for your positive comments about our facilities, it was a pleasure to share your feedback among the management team. It is feedback like yours that keeps us all motivated and passionate to continue delivering the very best of our famous True Waldorf Service for our valued guests.

We have very well noted your comment about the service at the adult pool, please accept my apologies for any inconvenience caused. Rest assured that we are constantly reviewing our processes and procedures in order to improve our guest journey and your feedback will help us doing so.

We would be delighted to welcome you back again for another memorable stay at Waldorf Astoria Ras Al Khaimah, the true sample of excellent hospitality.

Yours sincerely,

Ann-Katrin Reusch
Assistant Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 October 2021 via mobile

Room service was amazing. Our cleaning lady Imelda was amazing. She really looked after us. The Barman Noel at the adult pool was just as amazing. Ensured we were looked after all the time. Absolutely an amazing experience

Date of stay: October 2021
Trip type: Travelled as a couple
Thank waxyfoot
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Waldorf Astoria Ras Al Khaimah, General Manager at Waldorf Astoria Ras Al Khaimah, responded to this reviewResponded 22 October 2021

Dear waxyfoot,

Thank you for your fantastic review about your excellent stay experience with us at Waldorf Astoria Ras Al Khaimah, we were delighted to welcome you to our safe resort.

I am very pleased to learn that you had an enjoyable experience with us. Guest satisfaction is one of our highest priorities and it is satisfying to know that we were able to create a memorable experience for you.
It was most exciting to share all your positive comments with the management team so they can recognise and reward their Team Members for their attention and high service quality. Especially Imelda and Noel were thrilled to receive such praise. Your words are further encouragement for all of us to continue to deliver the very best of our famous True Waldorf Service every single day.

We are truly looking forward to welcoming you back again for another memorable stay at Waldorf Astoria Ras Al Khaimah, the true sample of excellent hospitality.

Yours sincerely,

Ann-Katrin Reusch
Assistant Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 October 2021

Having stayed at the RAK Waldorf on many occasions before, I was expecting a hight standard of service and luxury. However, this was not the case and the RAK Waldorf has lowered it's standards and started to 'cut corners'. The regular rooms are now looking tired and shabby. The room had a damp smell and the bathroom door did not close (unless slammed shut). The adults only pool is normally a real asset to a property. However, on this occasion, a less than relaxing experience. At about mid day the music was extremely loud - and even more so when the DJ arrived. What used to be a sanctuary has become an extremely uncomfortable experience. The 'concept', as explained by a member of staff, is one of a beach party. The music was lowered slightly upon raising this with staff, but not enough, so we cut our pool visit short and returned to the room. The Lexington Grill has changed it's menu (less exclusive) and become more casual. However, the food quality was good and service was acceptable.

Date of stay: October 2021
    • Value
    • Cleanliness
    • Service
2  Thank 292clare
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Waldorf Astoria Ras Al Khaimah, General Manager at Waldorf Astoria Ras Al Khaimah, responded to this reviewResponded 22 October 2021

Dear 292clare,

Thank you for your review about your stay experience with us at Waldorf Astoria Ras Al Khaimah, we were delighted to welcome you to our safe resort.

I was saddened to learn of your less than perfect experience you have had with us during this stay, please accept my sincerest apology for the shortcomings you have experienced with regards to the room condition and our new Sunset Beach Club concept. As part of our signature True Waldorf Service we aim to provide a memorable and unforgettable experience and I am saddened to learn that we could not deliver on that promise on this occasion. Your feedback will enable us to focus our efforts on continuously improving our guest journey and rest assured that our guests' satisfaction remains our top priority.

We would be delighted to be awarded the opportunity to showcase what we are truly capable of on a future visit to Waldorf Astoria Ras Al Khaimah and are looking forward to welcoming you back soon.

Yours sincerely,

Ann-Katrin Reusch
Assistant Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 October 2021

I have being living in the UAE for 5 years and have visited many hotels, but one of the best for me is Waldorf Astoria RAK.I highly recommend it to everyone!
The territory of the hotel is perfect and always extremely clean.
The beach is stunning!
The stuff is amazing! And many thanks to Noel. He is so friendly. And always does his best to serve in the best way!

Date of stay: October 2021
Trip type: Travelled with friends
Thank Viktoriia S
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Waldorf Astoria Ras Al Khaimah, General Manager at Waldorf Astoria Ras Al Khaimah, responded to this reviewResponded 22 October 2021

Dear Viktoriia S,

Thank you for your fantastic review about your excellent stay experience with us at Waldorf Astoria Ras Al Khaimah, we were delighted to welcome you to our safe resort.

I am very pleased to learn that you had an enjoyable experience with us. Guest satisfaction is one of our highest priorities and it is satisfying to know that we were able to create a memorable experience for you.
It was most exciting to share your positive comments of our facilities and our Team Members with the management team so they can recognise and reward their Team Members for their attention and high service quality. Especially Noel was thrilled to receive such praise. Your words are further encouragement for all of us to continue to deliver the very best of our famous True Waldorf Service every single day.

We are truly looking forward to welcoming you back again for another memorable stay at Waldorf Astoria Ras Al Khaimah, the true sample of excellent hospitality.

Yours sincerely,

Ann-Katrin Reusch
Assistant Front Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 October 2021 via mobile

I came for a solo staycation for a few days to relax and recover from my first trimester and hectic work schedule. On my first day, I saw that the spa was offering a mommy to be massage. Given my sciatica pain and inability to find a masseuse to give me a prenatal massage, I decided to try it. My therapist Lee was lovely. She was very caring and gentle, and I felt a release and reduction in pain after the massage.

Date of stay: October 2021
Trip type: Travelled solo
Thank F8508PZmaryk
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Waldorf Astoria Ras Al Khaimah, General Manager at Waldorf Astoria Ras Al Khaimah, responded to this reviewResponded 22 October 2021

Dear F8508PZmaryk,

Thank you for your fantastic review about your excellent stay experience with us at Waldorf Astoria Ras Al Khaimah, we were delighted to welcome you to our safe resort.

I am very pleased to learn that you had an enjoyable experience with us. Guest satisfaction is one of our highest priorities and it is satisfying to know that we are able to create memorable experiences for you.
Thank you for your positive comments about your experience at our Waldorf Astoria Spa, it was a pleasure to share your great feedback among the management team, especially with the Spa Manager and Lee who were thrilled to receive your praise. It is feedback like yours that keeps us all motivated and passionate to continue delivering the very best of our famous True Waldorf Service for our valued guests.

We would be delighted to welcome you back again for another memorable stay at Waldorf Astoria Ras Al Khaimah, the true sample of excellent hospitality.

Yours sincerely,

Ann-Katrin Reusch
Assistant Front Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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