Than Than and Himilia absolutely brilliant service keeping my room beautifully tidy and clean. Really made my stay comfortable. It is lovely to come back to a very tidy room. With everything replenished. Thank you ladies More
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We go through the conference room, coffee shop and restaurant. The service was really good and the coffee and food was delicious. Also, the hotel has amazing view on the waterfront. I highly recommend Double tree by hilton for any event, meeting, lunch or even for a cup of cofee. And special thanks for the stuff for their kindness and welcoming service ❤️❤️❤️
Dear Mohammedh,
Thank you very much for taking your valuable time to share your positive feedback and recommend our hotel to other travellers.
We are pleased to read that you have been overall impressed with the quality of our hotel. We will share your encouraging feedback with the team, it will undoubtedly put smiles on their faces.
It was our pleasure to have you as a guest and we look forward to welcoming you back soon.
Kind regards,
Ligia Brasoveanu
General Manager
great experience, ate in majdolin restaurant the food was rich and had a wide variety.
took part in a cooking class - the employees were very friendly and had a fantastic time making pizza.
the pizzas were so good that everyone’s pizza boxes were empty in a couple mins after they were out of the pizza oven!
they even gave out hot chocolate and marshmallows to the kids while they waited for the dough to proof. a 10/10 experience.
Dear Valued Guest,
Thank you for sharing your review on TripAdvisor.
We are delighted to know that you and your family had a pleasant experience in the hotel and at our restaurant, Majdolin Restaurant, while our team extended their genuine hospitality and made you and your family feel special.
Your positive feedback has been shared with the team and recognized them for the job well done.
We look forward to welcoming you back again soon.
Kind regards,
Ligia Brasoveanu
General Manager
Lovely Staff Mr. Shubum is nice Ms. Villa ( sorry for forget her name ) you will find her during 1st look on 2nd floor when you go breakfast. Mr. Devid at receptionist was so kind. Thank you for everyone. Quality of food and service excellent
Dear Valued Guest,
Thank you for taking the time to share your review on TripAdvisor following your recent stay with us.
We are happy to know that you had a pleasant stay with us, and our team contributed successfully with an excellent service. Your feedback has been shared across the whole team, especially with Subham, Vivian at the restaurant and David who are equally delighted to have received such positive comments.
We hope to see you again as our valued guest whenever your travels bring you back to Sharjah.
Kind regards,
Ligia Brasoveanu
General Manager
The AC was not working , i came from 5 hours road trip just to sleep and wasn’t able to sleep from the hot weather in the room !! Temperature reached 26 , the technician came to check but didn’t fix anything, not satisfied at all , i was expecting better stay and a comfortable sleep !!
Dear Valued Guest,
Thank you for taking the time to share your feedback.
It is disappointing to read that your recent experience at our hotel was below satisfactory and we could not meet your expectation. Please accept our sincere apology for the shortfall you have encountered during your stay.
We will work together with operational leaders on the points you highlighted to ensure corrective measures are put in place for improvement.
Whilst I am unable to turn back time and change your impression, I do hope you will give us another chance so that we can deliver exceptional service and regain your trust.
Kind regards,
Ligia Brasoveanu
General Manager
It's a good experience to stay here, I stayed here for 15 nights, every day is a nice and beautiful day, including the location of the hotel and the service. The people here are awesome. since stuff from the welcomer in the lobby , staff in the restaurant And Mr, Hein he was very nice and kind was very good service , also Cleaner Ms.Than Than are really amazing people. Thanks to all of them,I will definitely come back here in the future.
Dear Naruemol S,
Thank you for taking the time to share your feedback on your recent stay with us.
We are happy to know that you had a pleasant 15 nights with us, and our team contributed successfully with excellent service. We will pass your compliments of the team along to them. They will be thrilled to hear how much you enjoyed it.
It was our pleasure to have you as a guest. We look forward to welcoming you back soon.
Kind regards,
Ligia Brasoveanu
General Manager
