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Reviews (224)
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1 - 6 of 224 reviews
Reviewed 30 January 2018

My husband and I stayed at this hotel for 3 days. Our room was located on a beautiful park. It was spacious, very nicely decorated in a countryside style and had a wonderful view of the river (the Río de la Plata). The main hall was very cozy and “chic”, except for a big, tacky pink dinosaur statue that dominated the scene. The breakfast and meals were very good and the staff extremely helpful and courteous. The surrounding area is beautiful, with lots of native vegetation and birds, a real paradise for nature lovers. If you enjoy peace and quiet, this is a place for you.

Room Tip: Rooms with river view
  • Stayed: January 2018, travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank sc000000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 January 2018

We didnt stay at the hotel nor had a meal at the restaurant. Our visit was to try out some of their wines and we really liked, so much that we bought some and also an olive oil made at the place.

My impression was that this hotel is worth the stay, the pool facing the Rio da Plata is magnificent, the restaurant is very well decorated and they also have a small boutique with lovely items. I want to stay at Casa Chic on my next visit.

  • Stayed: December 2017, travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank FeCarrasco
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 April 2017

This hotel so nearly gets it all right. The decor is stunning. The design is exceptional. The outside space is wonderfully relaxing. Someone has gone to huge effort to create a design haven in a tiny corner of Uruguay.

Unfortunately, our two night stay was completely let down by really poor service. There are an awful lot of staff here but we seemed too much trouble for most of them. This was ironic as we were literally the only guests staying the first night and 4 of 6 guests the second night. Despite this, we weren't once offered help with our bags, a drink or indeed any assistance during our stay. There's not even a note of what you can do around the hotel anywhere in the room. On top of that, the food was deeply average - maybe a consequence of the low numbers of guests but still not really acceptable with the prices they are charging. The final low point was having people vacuum, mop and dust around us as we tried to have breakfast on our final morning. We are a low maintenance family and dont need much help but you can't be left with no change from a $US1000 dollars and not remark on really poor service like this.

The people behind this hotel have gone to a lot of effort to get it just right. It's a real shame the staff don't seem to have had the training or the know how to match their ambition.

  • Stayed: April 2017, travelled with family
    • Sleep Quality
    • Rooms
    • Service
5  Thank Jay B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 March 2017

I only stayed for 1 night, being in Nueva Palmira on a business trip. I really regret I couldn't stay any longer!
Everything was fantastic! Breathtaking view from the hotel room and the lobby, peaceful and calm atmosphere, you feel like in paradise! The furniture and decoration are very stylish.

Room Tip: All rooms are fantastic!
  • Stayed: October 2016, travelled on business
    • Location
    • Rooms
    • Service
Thank Katerina R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 March 2017 via mobile

"Casa chic" is a very nice located modern little farm house vintage style Hotel.
Few boutique style bungalows are on the river bench located and you have from all the rooms an fantastic view.
The rooms are big and well arranged .
The whole service team is very friendly.

I'm sure .... I will come again to this great place!

Stayed: March 2017, travelled on business
Thank cb09632018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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