We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Lovely items and a worthwhile cause”

Reaching Out Arts and Crafts
Ranked #8 of 415 Shopping in Hoi An
Certificate of Excellence
More attraction details
Attraction details
Owner description: Reaching Out is a social enterprise, training and employing persons with disabilities. Our artisans create beautiful gifts of high quality from tea ware patterned after that used by the Imperial family in Hue to elegant table ware and bedspreads of colourful silks. Our silver jewellery is designed in-house by our staff and made right on the premises. Customers are invited to visit the workshop which is right behind the retail store to watch how their purchases have been made. Our staff are willing to answer your questions and of course can tell you the details of the processes by which your gifts are crafted. They will also proudly show you to our Tea House, where you can experience a cup of coffee or tea, served in the traditional Vietnamese manner by our speech and hearing impaired staff.
Reviewed 7 March 2017

A great place to pick up different gifts and items which are beautifully made. The staff in the store are amazingly helpful and friendly. Buying something here is a contribution to a truly brilliant social enterprise. We kept going back to see what was new (also, it must be said, to try and see their amazingly cute adopted kitten :-))

Thank AsiaphileLondon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jothvn, Volunteer at Reaching Out Arts and Crafts, responded to this reviewResponded 8 March 2017

"A truly brilliant social enterprise"....nice to hear. Thank you.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review
Reviews (723)
Traveller rating
Traveller type
Time of year
Language

55 - 59 of 723 reviews

Reviewed 3 March 2017 via mobile

I loved this shop so much I visited everyday I was in Hoi An. The items for sale are all different and it's nice to see well crafted items in this non-profit making organization. The staff are very welcoming especially the small lady with the big smile. She encourages you to buy but in a sincere way so you don't feel hassled. She's a credit to the store. I bought a gorgeous pair of earrings and she mentioned about the matching necklace. Very shrewd.

Thank pebblesnutmeg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jothvn, Volunteer at Reaching Out Arts and Crafts, responded to this reviewResponded 8 March 2017

So nice to hear that you returned daily to Reaching Out. We are very proud of our quality merchandise and Ni (your smiling server, who has been with us for many years) is a knowledgeable sales person with great respect for the work that her partners do in the workshop.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 March 2017 via mobile

I adore this shop for its wide variety of unique items for home and fashion, for its excellent prices, and importantly that it's a nonprofit. A win-win-win for everyone.

Thank SFtraveler615
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jothvn, Volunteer at Reaching Out Arts and Crafts, responded to this reviewResponded 2 March 2017

We use the expression win-win a lot in our planning sessions...it is a critical criteria in our decision making!!! And we include all of our customers and suppliers!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 February 2017 via mobile

This little treasure trove
Hand made on The premises I got a nice set of Sterling silver cuff links
Several designs available
All or most of the staff have special needs and are not intrusive
Great tea sets and matching cups etc
A nice selection
Please support
We will be back

Thank Joe C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jothvn, Volunteer at Reaching Out Arts and Crafts, responded to this reviewResponded 24 February 2017

Thanks for the review. We look forward to your return!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 February 2017

Prices are quoted in dollars. I asked to pay in dong. The exchange rate given was very poor. If the shop did not support disabled people, I would have complained. The products are high quality and the prices reflect that.

Thank Roland D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jothvn, Volunteer at Reaching Out Arts and Crafts, responded to this reviewResponded 24 February 2017

We are sorry that our exchange rate disappointed you. We use the same rate as Vietcom bank and thus feel that it is fair.

Thank you for acknowledging the quality of our products​.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers who viewed Reaching Out Arts and Crafts also viewed

Hoi An, Quang Nam Province
Hoi An, Quang Nam Province
 
Hoi An, Quang Nam Province
Hoi An, Quang Nam Province
 

Been to Reaching Out Arts and Crafts? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing