I am still trying to figure out how this hotel can advertise itself as a 4 Star hotel. This hotel feels tired run down, and the maintenance of the building is poor. I should not be writing about hand rails that are broken or that the safe in the room can be carried away its not bolted down. Check room #1803 at least this rooms safe could be easily taken away, so really no use of having a safe in the room.
The staff tries but again I can not say that this is a 4 star hotel because breakfast is included. I am only call it the way I see it, at most this is a 3 star hotel so advertise it as it should be. Would I recommend this hotel to a friend, yes if I do not longer want this person to be a friend.
Unless they change their attitude in running a hotel I definitely give this hotel a thumbs down. The management should spend a night at the Hotel Nikko in Hanoi to see what a hotel should run like.More
- Free Wifi
- Free Parking