I am still trying to figure out how this hotel can advertise itself as a 4 Star hotel. This hotel feels tired run down, and the maintenance of the building is poor. I should not be writing about hand rails that are broken or that the safe in the room can be carried away its not bolted down. Check room #1803 at least this rooms safe could be easily taken away, so really no use of having a safe in the room.
The staff tries but again I can not say that this is a 4 star hotel because breakfast is included. I am only call it the way I see it, at most this is a 3 star hotel so advertise it as it should be. Would I recommend this hotel to a friend, yes if I do not longer want this person to be a friend.
Unless they change their attitude in running a hotel I definitely give this hotel a thumbs down. The management should spend a night at the Hotel Nikko in Hanoi to see what a hotel should run like.
- Official Description (provided by the hotel):
- Situated on the banks of Song Do River, Hoi An Riverside Resort & Spa offers various relaxation and leisure facilities in Hoi An city. Featuring an outdoor swimming pool, the 4-star resort has an on-site dining option, spa centre and fitness room. Free WiFi can be accessed in the business centre and free parking on site is possible.Featuring air conditioning, all bright rooms have windows offering plenty of natural lights and hardwood furnishings. Each room also comes with a private balcony offering panoramic views of the river, gardens and the village's rice fields. A minibar, flat-screen TV and personal safe are included. En suite bathroom has shower facility, a hairdryer and slippers. Guests have a choice of many outdoor activities including badminton, swimming and cooking classes. Alternatively, guests can choose to spend the day with a rejuvenating massage at the day spa or a good workout session in the fitness room. ... more less
- Reservation Options:
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- Also Known As:
- Hoi An Riverside Hotel Hoi An
- Hoi An Riverside Resort And Spa
- Riverside Hotel Hoi An
- Riverside Resort Hoi An