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“Lovely place in Hoi An”

Reaching Out Tea House
Ranked #2 of 73 Coffee & Tea in Hoi An
Certificate of Excellence
Price range: US$2 - US$5
Cuisines: Cafe
More restaurant details
Restaurant details
Dining options: After-hours, Breakfast, Reservations
Description: The Reaching Out Teahouse, the second location for our social enterprise, was created to share authentic Hoi An (which means peaceful meeting) through the tradition of drinking tea and coffee with friends and visitors. Tranquility is assured in our ancient house furnished with antiques. Our servers are all speech and hearing impaired and the joy of silence is reflected throughout the experience. Customers enjoy the high quality of our teas and coffees as well as the gracious service. All of our tableware is handcrafted in the style of the imperial families of Hue and is available at our workshop and retail store a two-minute walk from the teahouse. Fairtrade operating principles ensure that our disabled artisans and servers receive fair wages and work under safe conditions. We invite you to experience our teahouse and to let us know about your experience. We learn to make improvements to our products and services through customer feedback.​.
Reviewed 20 March 2017 via mobile

Peaceful spot to relax in the heart of Hoi An. Staff are all very friendly. The tea is wonderful and served in beautiful teapots. Visited here twice and would love to go back!

Thank Erin M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jothvn, Volunteer at Reaching Out Tea House, responded to this reviewResponded 21 March 2017

Hello Erin. Repeat customers are a strength for our social enterprise. Thank you for your support. We are so happy that you are enjoying yourself in our tea house.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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246 - 250 of 2,334 reviews

Reviewed 20 March 2017 via mobile

We enjoyed our coffee with the friendly and attentive staff though we were annoyed with other customers phones going off when we visited when it's supposed to be a quiet tranquil place. We would recommend a visit.

Thank Rich S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jothvn, Volunteer at Reaching Out Tea House, responded to this reviewResponded 21 March 2017

So sorry that other customers' phones disturbed you while you were enjoying your coffee.

Sometimes our staff is unable to sense that phones are ringing...but when they do they are not shy about gentle reminders to respect the silence.

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Reviewed 18 March 2017 via mobile

The Teahouse experience was really good! Recommend the coffee tasting and tea tasting - beautiful staff, relaxed setting and lovely handmade biscuits.

Thank Tony B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jothvn, Volunteer at Reaching Out Tea House, responded to this reviewResponded 19 March 2017

Hello Tony
Thank you for recommending the tea and coffee tasting flights. We agree this is the best way to experience all of the flavours and aromas of our locally grown and processed​ leaves and beans.

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Reviewed 16 March 2017 via mobile

Drinks and cookies were so delicious. Waitresses were very attentive and helpful. Best service we got in Hoi An so far. Relaxing cafe with a good view of the street. The only down side is that it's not very wallet friendly for budget travellers.

Thank Coke K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jothvn, Volunteer at Reaching Out Tea House, responded to this reviewResponded 17 March 2017

We are happy to hear that you got the "best service in Hoi An so far" at the Reaching Out Tea House. Hope that you appreciate that our prices reflect the premium quality of our locally grown teas and coffees and homemade cookies and treats and of course our fair trade practices ensure fair wages for our staff and fair prices for our suppliers.

We really appreciate that you shared your precious travel dollars with us.

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Reviewed 15 March 2017 via mobile

Very calm and beautiful peace place in the center of Hoi An.
I have loved the decoration and all the details!
Waiters are very nice and I had a delicious tea with coconut and chocolate cookies.
I recommend it without doubt!!!

Thank berta a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jothvn, Volunteer at Reaching Out Tea House, responded to this reviewResponded 17 March 2017

Thank you for your recommendation. So happy that you enjoyed​ your peaceful experience with us.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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