It is a 3star chain hotel, provides basic comfort stay without frills. I wasnt expecting anything extraordinary since I've stayed in other comfort hotels. However, Ms Saito San went the extra mile to provide me a message for the restaurant I was planning to visit, of the kind of food I was expecting in Japanese language for the restaurant chef. She hand delivered the note to my room, without any expectations on my part. Next, she helped me carried the extra pillows and towels to my room, which in normal cases for similar standards hotels, its DIY at the reception. Her command of English was also the best amongst the various staffs in the same hotel. Kudos to a job well done!
The areas for improvement are that the rooms are without air conditioning during winters, so it might get stuffy during March
However, if you open the windows, it's all good!