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1 - 6 of 233 reviews
Reviewed 19 October 2019 via mobile

Spent a night at this hotel. The staff were friendly, the lobby had tables equipped with USB ports to charge our devices, coffee machine for free coffee, laundry area is quite big too. The room itself was quite small but fully equipped. The hotel breakfast (located opp the hotel) was good, fresh, delicious food and friendly staff. Thanks for the pleasant stay!

Date of stay: October 2019
Trip type: Travelled with family
Thank WeiTan48
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 16 August 2019

This hotel is walking distant to Otaru station, since it is a small town so is very convenient to walk around this town. Coincidentally when we visited this small quaint town there is a big festival on that day, is so interesting to watch the possession and our hotel is very near to all this happening. The rooms are clean and comfortable and the common coffee making is very good and convenient, I surely recommend this hotel to whoever wish to visit this small town.

Date of stay: July 2019
    • Location
    • Sleep Quality
    • Service
Thank WanKualaLumpur
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 21 June 2019

Easy quick walk from train station/shops, friendly staff, free fast WIFI, great bath sponges, coffee in lobby, baggage storage & had also sent another bag earlier in the week which they held for a couple days until arrival.

Date of stay: December 2018
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank aimee1812
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 7 May 2019

Quiet and convenient for station. Check your booking carefully as we were allocated a smoking room after requesting non smoking. Easy few minutes walk down main road from station to sea (on left hand side of road), only 150 metres or so. We found Otaru to be different from other Japanese towns in that all the restaurants we tried imposed a high cover charge (and other charges) in addition to published menu prices. Ask before ordering! We ended up in Burger King back at the station (good value, menu prices, and no cover charge!)

Date of stay: May 2019
  • Trip type: Travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
1  Thank susanhipperson
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 12 March 2019

As the name of Smile Hotel Otaru or Otaru Green Hotel, it is very close to Otaru station and beside a main road : Chuo. Rooms are clean and well appointed. Japanese breakfast is good. English speaking staffs are very helpful and friendly. It is value for money and time to stay in this hotel every time.

Date of stay: February 2019
Thank Jesdaa P
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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