oh dear - we hated it! We booked for two nights and left after the first (even though we had to pay a 50% cancellation fee)- our room was terrible - stains on the carpet, filthy fridge, wallpaper peeling off the walls - the dining room was depressing - reminded me of a school canteen. The dream of japanese onsen bathing was soon ruined by rude staff.
I read the reviews and asked for a garden view room - but it mostly overlooked other hotels and ryokans.
I've read the fantastic reviews from other people with astonishment - maybe it's us - but if you are anything like us (want to appreciate other cultures but expect value for money) then approach with caution and only book for one night. Perhaps find a smaller ryokan with a more intimate feel - this place is very large and outdated (but not in a traditional charming Japanese way - more in a seedy 70s motel way).More
- Free Wifi
- Room service