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williefil13
Singapore, Singapore

Very good location and convenient

4.0 of 5 bubblesReviewed 1 Apr 2019
The hotel is just a stone throw from the Sakuragicho station, on the top of a mall.
There is a direct access hidden corridor from the 3rd floor of the mall. The rooms are a nice size, well maintained interior, modern , I would say. I stayed in the back room facing the train tracks but no noise heard at all. The bed is comfy. There is a kettle with coffee and teas available. The bathroom is a good size too with many amenities and a hair drier. What I felt really cool is a phone that you can take it even out of the hotel and serve as a normal local phone as well as a hotspot. This may be the coolest thing in a big hotel in Japan, you dont need to "hunt" for roaming data.
I didn't try the breakfast as in general it is more than I need. Instead, on the 3rd floor back entrance, there is a convenience store that can fulfill your needs even in the middle of the night. Restaurants, apart of the mall, that I don't feel interesting, you may need to walk to neighboring stations or malls and you may find more interesting restaurants.
Date of stay: March 2019
Trip type: Travelled on business
3.0 of 5 bubblesValue
3.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
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11 - 16 of 657 reviews
Reviewed 16 January 2019 via mobile

This hotel is more interested in maximising room occupancies and has no interest or consideration towards overseas travellers experiencing any sudden or unavoidable changes or delays to their travel plans. Definitely not equipped to handle overseas visitors for 2019 World Cup Rugby and 2020 Olympics!! There are plenty of equal or better hotels in the area to provide you with decent service.

Date of stay: January 2019
Trip type: Travelled with family
1  Thank FCandi
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 30 November 2018 via mobile

Centrally located near to the train station. The facung at the Ferris wheels is fantastic. Every night you can watch the lighting display of the Ferris wheel. It is pretty convenient. It is near main office tower. The offering by the hotel is limited

Date of stay: November 2018
Trip type: Travelled on business
Thank D9057CPsandrat
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
innyokohama, フロントクラーク at New Otani Inn Yokohama Premium, responded to this reviewResponded 1 December 2018

Thank you for using New Otani Inn Yokohama Premium.
In addition to having you relax at the hotel, I appreciate high evaluation.
We will continue to strive to improve all staff aiming to be a hotel loved by customers, so when you come to Minato Mirai please come and join New Otani in Yokohama Premium.

Thank you for giving me a post during your busy time this time.
New Otani Inn Yokohama Premium
Contact: Takahashi

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Reviewed 23 October 2018 via mobile

Location Location Location is what this hotel can boast of. Near to most tourist spots, shopping, food. 3 minutes walk from the Sakuragicho Station. An Amazing View from your window if your room faces the correct side !

The Decor is Another Story ! A confused mess of styles and eras, bathroom tiles on the pillars in the reception , green and red lantern lights ( think western idea of a ‘oriental bar in chinatown’ ) at the front desk, 70s mixed colour vinyl seats , some incongruous display cases displaying souvenirs from cookies to faux pearls all thrown together !

The room decor is a little better but not much. At least the beds and pillows are decent. Bathroom is nice , updated and functional !

Unsure about housekeeping or air-conditioning, my nose and eyes were a little bothered . And there was a good layer of dust over the freestanding cupboard.

Seems like many hotels in Yokohama need some refreshing !

This property could really be nice with a little work and more effort.

Worth the Stay if only for the location !

Date of stay: October 2018
Trip type: Travelled on business
Thank francc
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 4 October 2018 via mobile

arrived at 2 pm. chk in at 3 pm allowed.
i asked if i can have room now. they say yes. 2000 jpy for one hour. joking?

means they have the room available but dont let me in as i m one hour early.
ridiculous policy.

Date of stay: October 2018
Trip type: Travelled on business
1  Thank carstens772
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 29 September 2018 via mobile

Very big hotel, nice and confortable rooms, all toileteries provided. 3 buildings with different elevators, which makes walking around or finding your room or restaurant very confusing. The garden is fantastic, it's really a huge Japanese garden, very calm in the center of Tokyo. breakfast was nice, plenty of choice, with a different restaurant doe Japanese or western food.

Date of stay: September 2018
Trip type: Travelled as a couple
Thank 459nadinev
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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