The nearest station is Niho-Odori station on the Minato Mirai line, which runs along the Tokyu Toyoko line. You can also go there from JR Ishikawacho or Kannai station. Only a stone's throw away from Yokohama Chinatown and Yamashita park. There aren't many high-rise hotels in this area where you can get a rewarding view of Yamashita park. Take the elevator to the 20 floor and you can enjoy a marvelous view of the city.
DearToru O,
Thank you very much for your kind words, "Great luxury hotel".
We are so glad that you had a wonderful time at Hyatt Regency Yokohama and that we were able to help you relax. We look forward to welcoming you back soon.
From Hyatt Regency Yokohama Sales & Marketing Manager
Every interaction at the main desk seemed focused on upselling services and put pressure on me to spend to make my family comfortable.
My wife and I went down to the front desk for breakfast and were directed to the restaurant. but we were not allowed entry. Thus, we had to leave the hotel and try to find a healthy place to eat.
Dear Trek01479473500
Thank you very much for taking the time to write about your experience at Hyatt Regency Yokohama.
We apologize for our inadequate explanation of the extra charge for breakfast and extra bed.
We have reviewed it with our management team to take possible improvement. We would appreciate if you allow us another opportunity to make it right. Warmest regards, Sales&Marketing Manager, Hyatt Regency Yokohama.
From the moment we arrived until we left the hotel, we were treated like royalty. The hospitality we recieved in this hotel was A1, and the breakfast they serve is a little expensive, but worth every penny.
My family and I enjoyed the proximity to China Town and other attractions as well. We will definitely be back here for a visit.
Dear 539uniquep, Thank you so much for taking the time to write such an incredible review of your stay with us at Hyatt Regency Yokohama. I'm absolutely thrilled that you enjoyed your stay with us so much and that you were so impressed with the team's professionalism and friendliness as well as ours culinary offerings. I sincerely hope we see you back on the island again soon. Warmest regards, Hyatt Regency Yokohama Sales Team
Stayed for business and pleasure. Wonderful hotel and staff. Close to all sites worth seeing in Yokohama. Outstanding breakfast. Great staff that went above and beyond to help and provided the best service around.
Dear Kumighty1, Thank you so much for your kind words! I am so glad that you had a fantastic time at Hyatt Regency Yokohama and that you were able to uwind and relax. We look forward to welcoming you back soon again. Warmest regards, Sales&Marketing Manager, Hyatt Regency Yokohama
Brand new hotel, modern and clean rooms (rain shower!), some with views of Mt. Fuji. From the first phone call with the front desk/reservation staff who helped us use points to upgrade to a club floor room and put a note about a special occasion, to the Milano restaurant staff who called to ask about our dietary restrictions so they could prepare a vegetarian-friendly course meal, to the staff who on arrival escorted me from the parking entrance up to the club lounge, the staff of the Hyatt Regency Yokohama went above and beyond to provide five-star, personal service. Thanks for a perfect staycation.
Room for improvement: While Milano was able to prepare a vegetarian-friendly course dinner with a few days' notice, there wasn't much attention paid at either the lounge happy hour or the buffet breakfast to offering or clearly indicating dishes that contained meat/fish. For example, there was a quiche at breakfast that the staff assured us was vegetarian -- but when we cut it open to double-check, sure enough it had giant chunks of meat inside. More care and training would help kitchen and service staff to understand and cater to vegetarian/vegan dietary restrictions, which would go a long way toward improving the experience of guests with those preferences.
Warm greetings from Hyatt Regency Yokohama.
Thank you very much for choosing Hyatt Regency for your stay in Yokohama.
Your kind words will definitely be shared with our team, as these will motivate us to improve our services even further.
We apologize for not being able to meet your expectations regarding the variation of meals.
We will take your comments into account and work to improve the system in the future.
It was our honor to welcome you to Hyatt Regency Yokohama during your last stay, and we look forward to serving you again in the near future. Best regards, Hyatt Regency Yokohama
