Mostly this is a good hotel. It's clean and though the rooms are small (common in this part of the world) they have everything you'd need . . . except comfortable mattresses.

We stayed one night here in advance of a cruise ship departure the next day. The hotel is located in a good place, with access to a lot of things to do and not very far from Osanbashi Pier, where many cruise ships depart.

But oh, that mattress; it was really bad. I haven't had such an awful night's sleep in quite a while. It felt like the cheapest of the cheap mattresses in a bargain store. It sagged badly and provided no support.

This was baffling to me. Right next to the bed stood a pants press, a device rarely provided in any but the most elite hotels, and even more rarely actually used. What were they thinking? "If we are stingy on the mattress, we can afford to provide a pants press"? It made no sense to me at all.

If you sleep just fine on poor quality bedding, then maybe this won't matter to you and you'll like it here. If I'm in Yokohama again, I'll stay elsewhere.

Staying in Yokohama for only one day, this hotel was well located, 15 minutes to the cruise passenger terminal. Small rooms with little to no storage but very clean and well maintained. Staff are very helpful. Breakfast is simple but hygienic, well maintained and a good variety . Would look for something with a bigger room if we were staying longer.

Yes the rooms are small as everyone has pointed out, but that aside, this understated little hotel on a side street has quite a bit going for it. The location is really fantastic - less than 5 mins walk from Nihon-Odori station (take Exit 3) so going anywhere in Yokohama by train is convenient. It’s also less than 10 minutes walk to the beautiful Yamashita Park along the bayside and Chinatown. If I’m not mistaken, there’s a direct airport bus from Haneda Airport to Yokohama that stops somewhere near the Hotel New Grand overlooking Yamashita Park, so you could consider a bus from the airport if you’re heading directly to Yokohama. There are also a handful of convenience stories and even grocery shops a little further up around the hotel if you’re ever in need of amenities.

The little rooms are very clean and comfortable. Like typical Japanese hotels, they provide pyjamas and all the basic bath products. But unlike typical Japanese hotels in Tokyo, they provide full-sized ironing boards on request and there’s no two-hour usage rule. I also liked the multi-charging device that’s provided in the room, so you can easily charge your iPhone, Kindle etc. When I was there, staff spoke fluent English and were generally helpful. We could leave our luggage there after we checked out to explore Yokohama. For a place to rest your head at night, this is a really good choice.