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All reviews train station west exit toilet amenities recommend this hotel deluxe twin counter top excellent location domestic terminal definitely stay in this hotel again washer and dryer underground walkway decent size best feature central location breakfast place front desk staff min walk
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Reviewed 23 July 2018

We stayed at the hotel on two separate occasions on the same trip. We enjoyed the lovely Japanese graciousness and professionalism of the staff for which the JR group of companies is well known. We had a very busy schedule which made the JR hotels an important component of our trip. The Fukuoka location was ideal and the service was excellent. We were surprised on our return trip to be upgraded to a larger suite. The rooms are very comfortable with all the necessary details. The bathroom is very well stocked including a lovely line of Pola soap products. We will definitely return to this hotel on our next visit to Fukuoka. We would recommend JR Hotels consider selling their soap products on the side, especially the Royal Jelly body wash.

Room tip: Ask to face the street
Date of stay: July 2018
  • Trip type: Travelled as a couple
    • Rooms
    • Cleanliness
Thank ScottT358
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 June 2018

You simply cannot complain the location. Hard to say it is best in class, but a very good biz hotel that does its job. You can go back and forth JR Hakata and your hotel easily. One pedestrian away !!!

Date of stay: May 2018
Trip type: Travelled with family
Thank whatasunnyday
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 May 2018

Location: From Hakata Exit of HAKATA JR Station just a pedestrian crossing away. Or during rain you could go underground. Excellent Location. That's the only plus of the property.

Service: cold and not very helpful front desk staff. Do not expect concierge service. Simple tasks order taxi and storage baggage before arrival and after check-out is ok.

Room: I stayed in a Deluxe twin on 11th floor a corner room which is spacious and with a view of the busy street. I also stayed at a standard Twin which is smaller and facing buildings. no view. The bath room is with no counter top and limited shelf space for personal toiletries.

Breakfast : very mingy ... refill was very slow. buffet spread including Japanese but not very generous.

If rate is low, then it is a good hub. $200 USD a standard twin... def not worth it.

Room tip: have a room facing IOIO not the side of the buildings
Date of stay: April 2018
  • Trip type: Travelled on business
    • Location
    • Sleep Quality
    • Service
Thank yrtx4e
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 31 May 2018

Thank you for your staying our hotel.

I apologize about service of front staff and breakfast.
We are very sorry.

We study service more.
We will do our best for our customer.

Thank you for your comment.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 April 2018 via mobile

Great hotel with superb location. JR, subway and bus interchange is just across the road! Plenty of restaurants, shopping, pharmacy! Some of the rooms faces another building- no view. Love the coin laundry machine.
Ichiban ramen is just at the building beside hotel!

Date of stay: April 2018
Trip type: Travelled with family
Thank Rumissing
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 April 2018

Fairly new business hotel across the street from the train station, where there are two malls and tonnes of food options.

We booked the deluxe double room at the start and end of our Kyushu holiday, using the hotel as a base of sorts where we left our excess baggage. The hotel was quite happy to hold on to our bags for a week; we also returned in the middle of the week to drop off more stuff.

Service is efficient but don't expect the usual bend-over-backwards attitude at the more upmarket places. For example, the hotel will not assist in making advance restaurant reservations.

At 23sqm the room is decently sized, and the double bed at 160cm is larger than the Japanese 140cm standard. Loved the water pressure in the shower. There are washers/dryers, ice machines and vending machines on the 5th, 11th and 12th floors, but no parking in the building.

Date of stay: April 2018
  • Trip type: Travelled as a couple
    • Location
    • Sleep Quality
    • Service
1  Thank kwsg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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