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Ben69059
Singapore, Singapore

Nice hotel in Naha

4.0 of 5 bubblesReviewed 20 Feb 2019
The hotel is located only a few km from Naha airport. It is about 10 min walk to kokusai shopping district. Food at the japanese restaurant is good and reasonably priced. The only drawback is that it is not near any train station and there are no shops next to the hotel. Overall, it is still a good hotel to stay in, and room are new and reasonably sized.
Date of stay: February 2019
Room Tip: Good to have a car
Trip type: Travelled with family
4.0 of 5 bubblesValue
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
TakeharuA1, Manager at OKINAWA HARBORVIEW HOTEL, responded to this review
Responded 21 Feb 2019
Thank you so much for your review of our hotel.
I am pleased to hear you enjoyed your stay with us.
It's something our staff takes great pride in, so we value your feedback.
We hope you will visit us again. 
Sincerely,
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviews (1,036)
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7 - 12 of 1,036 reviews
Reviewed 14 December 2018

The room was comfortable and clean. Very nice restaurants available on site for local and international food. 10 -12 mins walk from the International Road which has numerous eating places and shopping streets and main thoroughfare.
Very safe and a gourmet's paradise for Japanese foods. We even found an Indian Restaurant in Naha called Rajah.

Room tip: Face the harbor, may cost a bit more.
Date of stay: December 2018
  • Trip type: Travelled as a couple
    • Location
    • Sleep Quality
    • Service
Thank George T
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
TakeharuA1, Manager at OKINAWA HARBORVIEW HOTEL, responded to this reviewResponded 18 December 2018

Thank you so much for your review of our hotel.
I am pleased to hear you enjoyed your stay with us.
It's something our staff takes great pride in, so we value your feedback.
We hope you will visit us again. 
Sincerely,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 November 2018

You name they got it. Very clean, friendly and welcoming. Located on the site of the United States Army Civilian Open Mess Club..Harborview. On top floor a lounge for residents with everything provided for your convenience, breakfast and through the day. A happy hour, fix your own cocktail and finger food. Great panorama view of the City..my favorite facility in this great Hotel

Date of stay: October 2018
  • Trip type: Travelled with family
    • Value
    • Sleep Quality
    • Service
1  Thank jpocsr
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
TakeharuA1, Manager at OKINAWA HARBORVIEW HOTEL, responded to this reviewResponded 12 November 2018

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.  Sincerely,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 October 2018

Hotel is stated on a hill in the city of Naha, the capital of Okinawa prefecture. Hotel belongs to the Intercontinental Hotels Group (IHG), so you can book directly from the IHG website and earn points if you are an IHG rewards club member. In Okinawa, predominant form of transportation is car. There is a monorail and many bus lines from the airport but for the fist time visitor, taking a taxi may be the easiest to get to the hotel. It tales 10-15 minted and costs around 15 USD, according to the hotel website.

The room is well appointed, and comes with lots of amenities, including a special "sleep advantage" kit. Hotel staffs are very efficient, courteous and helpful. Buffet breakfast is great as well. Very much recommended for a relaxed stay in Naha, Okinawa.

Room tip: Club floors have good views of the town
Date of stay: October 2018
  • Trip type: Travelled on business
    • Location
    • Cleanliness
    • Service
Thank eagle32016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
TakeharuA1, Manager at OKINAWA HARBORVIEW HOTEL, responded to this reviewResponded 5 November 2018

Thank you so much for your review of our hotel.
We appreciate your loyalty as an IHG® Rewards Club member.
I am pleased to hear you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in, so we value your feedback.
We hope you will visit us again.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 September 2018 via mobile

這次使用行政樓層,不免俗的免費貴賓室使用早上6:30-22:30。很放鬆。早餐到地下一樓享用將近100種的自助餐
飯店泳池不大,24小時健身房,房間很棒,離車站走路有點遠耶,去國際通原本想用走的後來實在是太熱。放棄做計程車沒跳錶550日圓。以後可能還會考慮使用

A little far from station and national road.here have 24 hours gym and a not so big swimming pool.But the staffs are very friendly.I will try to use again!

Date of stay: September 2018
Trip type: Travelled as a couple
2  Thank yichinjulia
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 15 September 2018 via mobile

Location was a bit far from the monorail station and not recommend to go to the hotel on foot (especially if you are carrying big and heavy luggage!). Staff were generally friendly and helpful yet we felt disappointed that king size bed was not available upon arrival even the booking was made more than 2 months ago. Later we learnt that our room was assigned on a smoking floor with ash tray pre-set inside the room which the front desk associate did not mention about it. A new room on non-smoking floor was later arranged, but the air conditioning was a bit noisy. We got exhausted after a whole day journey and we did not want to change room anymore. Nonetheless, it was just a 1 night short stay.

Date of stay: September 2018
Trip type: Travelled as a couple
2  Thank HoMiC_629
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
IHGService, Guest Relations Manager at OKINAWA HARBORVIEW HOTEL, responded to this reviewResponded 30 September 2018


Hello Ambassador734914,

Thank you for your overnight stay and for taking the time to leave us feedback. I am sorry to learn about the mix-up with the bed type and room allocation. I have shared your comment with the front desk team as reference to further improve how bed types and rooms are distributed. I am confident that steps taken will avoid the same issues from reoccurring in the future.

Stay with us again!

Best regards,

Clayton G.
Case Manager
IHGService

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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