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Traveller rating
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All reviews all you can eat hotel bar rooms are clean and spacious the hotel staff japanese food short drive hotel room aeon
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Reviewed 8 March 2019

stayed with the hotel for 4D3N. honestly, i can't comment regarding the use of public transport to get to the hotel as i drove directly after arrival. but based on calcuations, its more worth to drive rather than take the public transport as most of the top attractions are very far out ( ranging from 30 mins to 2 hours away from hotel). hotel is located uphill - no bus stop near by - at least 800m walk uphill.

upon arrival, hotel staff were very pleasant and welcoming. as i wasn't able to check in early, i went to their tourism information counter. the lady that attended to me was very polite and bubbly. she knows her attractions well enough to recommend those that are more value for money. enjoyed chatting with her throughout our discussions.

rooms were generally clean, not prefect but good enough to get a good night right. would appreciate if the management can consider removing that glass panel at the bathtub area? its quite useless, would be better just to install curtains instead. necessities are provided in the hotel - they even included face toner etc (but are not for individual use - so you can't bring them home as souvenirs).

on the ground floor there is a mini shop - sells a lot of stuff that's so hard to resist. you could check out the stuffs from different attractions. you get to claim a free gift if you request them not to clean your room :)

parking is quite a challenge in the late evenings as most guests would have returned. they do have alternative parking space but its located outskirts of the hotel. would advise to return earlier before 9pm if possible as by 8pm the carpark is already mostly full. kindly note, most of their parking lots are on hills/ diagonal-vertical parking. it can be quite challenging for new drivers as the space is very tight and small.

otherwise, it was a great stay!

Date of stay: March 2019
  • Trip type: Travelled solo
    • Location
    • Rooms
    • Service
3  Thank kAwaiijamstraveling
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 7 January 2019 via mobile

Beautiful views from the dining room and an extensive menu. Service was kind and attentive. Food was very average and overly priced. For the general area, this is by far the nicest establishment. But I probably won’t return.

Date of stay: January 2019
Trip type: Travelled with family
Thank ChristinePeregrina
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 2 January 2019 via mobile

Let down in every way. Hotel is in the middle of nowhere, no food options within walking distance. Parking off-site down alleyway. Hotel room disgusting, it appeared that no one had ever cleaned walls or floor. Only one pillow provided, had to ask for more. Was so awful we checked out 2 days early. Save yourself the time and effort and pick another hotel.

Date of stay: January 2019
Trip type: Travelled with family
1  Thank Brownleprechaun81
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 1 January 2019

Wonderful surprise and gift received from this hotel for being an Expedia Gold member.

Hotel is accessible by car, all the way up to the top, so you have a view inside the room. Location is quite good, you can drive to American Village within 30 minutes and drive to Uruma town (whereby the shopping malls are all there) within minutes. Free parking.

There are staff who can speak English, room is huge for Japan standard.

Room tip: Any floor will have a view
Date of stay: December 2018
  • Trip type: Travelled with family
    • Value
    • Rooms
    • Service
1  Thank liting2015
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 14 October 2018 via mobile

We were in the hotel during the typhoon and I would like to say the hotel did a great job in some very difficult conditions. The power went out in the early hours of the morning so we woke to the emergency lighting and howl of the wind. Only one of the three lifts was working but we soon discovered the stairs. The staff still managed to supply a buffet breakfast as the rain lashed down. We still had hot water and some of the power points worked, as did the hotel supplied smart phone. Lunch was a simple affair supplied for free by the hotel. During the wait for dinner there was an impromptu acoustic concert from a band staying in the hotel. The hotel assisted us with changes to flights and car hire, overall very well managed.

Date of stay: September 2018
Trip type: Travelled as a couple
3  Thank IanH74
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
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