I chose this hotel because it is near our office, but it is far from city center. The setting is parklike with lots of grounds for walking and picnics, which limits noise from neighborhood. There is also an indoor swimming pool and outdoor sports areas. Rooms are large but show some age, especially the bathrooms. My toilet was continually dripping and noisy. Shower often switched between hot and cold water. Staff speak mostly only Russian and Kazakh so difficult for tourists to resolve issues or ask for help. Internet is only available in the lobby, which is challenging because often busy with people talking and seeking internet. My bed was bowed in the middle, so made sleep difficult. Breakfast was included with room, and breakfast buffet was limited but filling with good service. Rooms are not soundproofed so could often hear neighbors talking, phones ringing, noise from hall. We had a three-hour water outage and one hour electric outage during my stay.
- Official Description (provided by the hotel):
- Hotel Altyn Kargaly is the place, where your dreams come true. Hard working day, stress of the modern city life… Our hotel will help you to energize, get a punch of positive emotions, and come back to the usual way of life with new ideas. In Altyn Kargaly we offer standard rooms, suites and elite residences. All rooms are equipped with a satellite TV, mini bar, and international phone line. Secure parking is available. Our restaurant of multi-national cuisine will serve needs of everyone and offer 4 times board per day. Dietary and vegetarian cuisines are available. Our restaurant is ready to hold banquets and celebrations. The banquet hall capacity is 250 seats. If you like active relaxation, then you will enjoy the tennis courts, swimming pool, volleyball courts, badminton, sauna, billiards and table tennis that are available within the Altyn Kargaly resort. In the summer time, we offer opportunities for outdoor activities with swimming pool and sunbathing. Altyn Kargaly Hotel is a perfect place for you and your family. There is a special playground and swimming pool for kids. In a hot summer day, you may enjoy sitting under a willow, drinking cocktail from our bar and watching squirrels play in the sun. Our winter garden will impress you with a variety of wonderful plants brought to Altyn Kargaly from different parts of the world. Altyn Kargaly hotel complex is the service, quality, and attentive staff that you deserve. In our comfortable complex you will have an opportunity to have a get-away from the city's hectic life and noise. Come and experience hospitality of Altyn Kargaly by yourself. ... more less