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All reviewsspa poolbeach boyssister hoteltropical villagejacuzzi bathplenty of loungerspastaall inclusive packageextra milefive coursesthe hotel offerssmall hotelgreat ambienceholiday makersasante sanapublic beachspent two nights
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Reviewed 22 December 2017 via mobile

The rooms were close to 5 star but the beach area, bar etc would rank 3 star. The food was great best of all was the outstanding service by their passionate staff. In all inclusive some local beers like the light versions not included, some cocktails not included. Kind of limits you, but good value for money. The beach was kind of public beach,not very clean n many beach boys. They could improve views from poolside with seats n sofas facing beach rather than inwards. Overall a great hotel esp the staff are switched on , great food and majestic rooms. Btw. In all inclusive you are allowed to use some facilities if neighbouring sister hotel, tropical village. Found out much later. Hope was informed earlier. They are generous with early chk In n late chk out. Hat's off to the management

Stayed: December 2017, travelled solo
3  Thank Maxx703
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Web M, Front Office Manager at Diamonds Dream of Africa, responded to this reviewResponded 9 January 2018

Dear Maxx703,

Greetings from Diamonds Dream of Africa!

Thank you so much for choosing to stay with us and for your review.

We are glad to hear that overall, your experience was great and that you enjoyed the outstanding service from the passionate staff.

We appreciate your kind feedback and look forward to seeing you again in the hotel.

Warm Regards,

Alex Zissimatos,
General Manager.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 December 2017 via mobile

Great hospitality good food good service
Good big rooms maintained twice daily
Good team
The hotel offers al carte menu and chef does accommodate special orders
The staff can accommodate surprise birthday cakes
The beers served are actually in bottle and not keg which is very good

Thanks

Stayed: December 2017, travelled with family
Thank Mital S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Web M, General Manager at Diamonds Dream of Africa, responded to this reviewResponded 9 January 2018

Dear Mital S,

Greetings from Diamonds Dream of Africa!

Thank you so much for staying with us and for taking your time to share your experiences on TripAdvisor.

We are greatly honored to read that you fully enjoyed your stay and appreciated our good services.

We look forward to welcoming you again soon.

Warm Regards,

Alex Zissimatos
General Manager.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 November 2017 via mobile

What can i say, Dream hotel is fabulous, my wife and i got a room for 2nites we moved from sandies which is next door. The rooms are much better than sandies, they have a tv, fridge, sitting area. The bathroom was spacious, the shower was powerful yet relaxing.

The food was all alacarte, even the breakfast. I prefer buffet set up myself, so i can determine the quantity of food i can have plus variety.

The spa was good, i tried the hydrotherapy pool with 7 settings, though one was not working so only did 6, but it was very refreshing.

Once again the rooms were very good. Keep it up. Will return shortly

Stayed: November 2017, travelled as a couple
Thank karichu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Web M, General Manager at Diamonds Dream of Africa, responded to this reviewResponded 25 November 2017

Dear Karichu,

Greetings from Diamonds Dream of Africa!

Thank you for choosing to stay with us and for sharing your experience on TripAdvisor for both Sandies Tropical Village and Diamonds Dream of Africa.Thank you for your nice comments about the room and SPA pool. We wish to apologize for the inconvenience that you experienced in the hydrotherapy pool and would like to assure you that we have discussed with the team and implemented measure to prevent future occurrences. Looking forward to welcome you back again.

Kind Regards
Alexander Zissimatos

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Reviewed 21 August 2017

Rooms are very spacious with private sun loungers on the terrace, but it's pot luck if the sun reaches the terrace! Bathroom with a jacuzzi bath is fine. The property generally is getting a little tired and could do with a refurbishment, especially around the pool area. Dinner is excellent, and served to your table most nights, but there is a little too much emphasis on Italian food. More fish would have been welcomed - especially as we were on the coast! Breakfast was not quite as good; similar food every day and not that appetising. The waiting staff at breakfast and dinner were excellent. Unfortunately, this was not the case if you wanted an afternoon snack; 45 minutes for a burger to be prepared and served is not really acceptable, neither should you wait 15 minutes for a coke. The bar is very quiet and you may as well take drinks to your room or the restaurant. There were plenty of loungers around and the pool is a reasonable size. The hotel is right on the beach but as soon as you take one step onto it you become a target for the beach sellers. They do not give up easily. Some evening entertainment was provided; this was very good. There is nowhere near the hotel providing alternative entertainment so evenings without this tended to be quiet. There is a boutique on site but beware of the prices. Souvenirs are reasonable value but polo shirts, dresses, bikinis, shorts etc. are best left on the racks. The hotel advertises free wi-fi; it does exist, but devices are forever dropping off the network as one of the routers is down. There are multiple routers which equates to multiple failures. Often these just needed a re-boot, but I think the hotel needs to work on this. There is a spa and massage centre attached to the hotel. This has a separate pool and lounging area, which is better than the hotel equivalent. The drawback is that you can only use it if you pay for a massage or another therapy. A typical massage is $45 to $50, but you could pay more or less than this. Overall, I would recommend the hotel for a quiet, relaxing holiday.

  • Stayed: July 2017, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
3  Thank Mike B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Web M, General Manager at Diamonds Dream of Africa, responded to this reviewResponded 14 September 2017


Dear Mike B,

Greetings from Diamonds Dream of Africa!

We appreciate you for taking the time to provide us with such detailed feedback about your stay.
Thank you for your positive comments and I am pleased that you had a good stay overall. However, I apologize for the inconveniences that you experienced during your stay. It is from guests feedback that we are able to improve our services so, Thank you.

Looking forward to seeing you soon again.

Warm Regards,
Alexandros Zissimatos,
General Manager.

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Reviewed 17 August 2017

We spent two nights at the hotel. I loved the fact that it is a relatively small hotel. Our rooms were enormous. We had a garden room with a large terrace. The room was immaculate as was the huge bathroom with jacuzzi.
The staff are amazing. I would personally like to thank Mr Dolla , the F&B manager, for taking such good care of us and all our needs. Loved Constance, Miri, Raphael , Deniece and all the staff . They really went out of their way to ensure we had an unforgettable stay. Kennedy kept our room impeccably clean. No request was too much for the staff.
Loved the fact that there was no loud music etc by the pool. But if anyone does want that you can go to the sister resort next door and use all their facilities. I did a great stretching class with Kennedy, their sports instructor.
There was a lot of seaweed in the sea so it was difficult to swim but the pool and pool area was kept very clean and staff were constantly coming round offering drinks.
Great experience.

Room Tip: We were in T3 on the ground floor and really enjoyed it.
  • Stayed: August 2017, travelled with family
    • Value
    • Sleep Quality
    • Service
Thank judithgarson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Web M, General Manager at Diamonds Dream of Africa, responded to this reviewResponded 14 September 2017

Dear Judithgarson,

Greetings from Diamonds Dream of Africa!

Thank you so much for your kind comments and for choosing to stay in our hotel.
We will be sure to let our staff know how much of an impact they made on your experience.

We look forward to welcoming you back soon.

Warm Regards,

Alexandros Zissimatos,
General Manager.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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