We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Nearby Hotels
Reviews (1,891)
Filter reviews
1,891 results
Traveller rating
863
742
179
59
48
Traveller type
Time of year
LanguageAll languages
More languages
863
742
179
59
48
Show reviews that mention
All reviews harbour view hello kitty town puteri harbour harbour cafe traders hotel little big club shangri la group day bed sushi king sofa bed infinity pool free shuttle the club lounge legoland hotel lego land f b visiting legoland
Filter
Updating list...
89 - 94 of 1,891 reviews
Reviewed 7 August 2018

For now, it's not a crowed area, and feel the quite surrounding. Good breakfast, clean room but the price is slightly high. Stayed here for business travel for the past 2 years. Shopping complexes are far but could the basic stuff in the ground floor shops.

Room tip: Harbour view
Date of stay: July 2018
  • Trip type: Travelled on business
    • Value
    • Location
    • Service
Thank arulthas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marketing_HJPH, Manager at Hotel Jen Puteri Harbour, Johor, responded to this reviewResponded 2 weeks ago

Hi, thank you for sharing your feedback with us as it is very important for us to continue to serve you better in the future. Your concerns have been shared with the respective division for further improvement. I am sorry for the inconvenience may have caused. Should your travel take you back to Puteri Harbour, please let me know so that we can make it up to you.
Sincerely, Hotel Jen Puteri Harbour Johor.


Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 August 2018 via mobile

We spent 2 nights here. The booking was messed up so we paid half of he extra cost to be upgraded to the club room.

The room itself is clean, bright and spacious.

The hotel corridor and the lobby needs some upgrading. The carpet is dirty and dated and so are the chairs.

The breakfast buffet has a good selection. However, the quality isn’t quite up to the standard. If you stick to Lasi Lemak or Roti Canai they are good.

During breakfast, it can be chaotic. Best to go early to avoid the crowd and the messiness. One morning we got there just before 8am and the chairs and floor were covered by rice even thought the table was cleaned.

The club lounge has a canapé between 5-7pm for club room guests. The food is very average. The 1st night we went, the cakes were all stale and the savoury selection wasn’t that great either. It was slightly better the 2nd evening. If you stick with fruit and booze, then it’s worth staying at the club room. The lounge does have a lovely view though.

Date of stay: August 2018
Trip type: Travelled with family
Thank KBologna
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marketing_HJPH, Manager at Hotel Jen Puteri Harbour, Johor, responded to this reviewResponded 2 weeks ago

Hi, thank you for sharing your feedback with us as it is very important for us to continue to serve you better in the future. Your concerns have been shared with the respective division for further improvement. I am sorry for the inconvenience may have caused. Should your travel take you back to Puteri Harbour, please let me know so that we can make it up to you.
Sincerely, Hotel Jen Puteri Harbour Johor.


Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 July 2018 via mobile

Great stay and excellent services rendered to us throughout our 4 night stay.

Special mention to the restaurant manager Harie and his team for their great hospitality, and ensuring great breakfast experience every morning to start our day!

thank you! we will come back again!

Date of stay: July 2018
Trip type: Travelled with family
Thank 110chongm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marketing_HJPH, Manager at Hotel Jen Puteri Harbour, Johor, responded to this reviewResponded 2 weeks ago

Dear Chong,

Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

Sincerely,
Jen

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 July 2018

We drove to JB and decided to stay again at Jen Hotel, last visited in 2015.
To our delight, they have made 2 upgrades since our last visit.
1) Kids corner at the lobby, with toys, beanbags and tv which my kids love.
2) Kid's corner at the breakfast buffet, super cute. sadly since we came on a weekday, there wasnt donuts on the donut wall, but its ok!
Was thinking of going there again, this time hopefully we have time to visit Thomas & Bob the Builder next door!

Room tip: Lake View room has great view
Date of stay: February 2018
  • Trip type: Travelled with family
    • Sleep Quality
    • Rooms
    • Service
Thank MaryamD39
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marketing_HJPH, Manager at Hotel Jen Puteri Harbour, Johor, responded to this reviewResponded 2 weeks ago

Hi, thank you for sharing your feedback with us as it is very important for us to continue to serve you better in the future. Your concerns have been shared with the respective division for further improvement. I am sorry for the inconvenience may have caused. Should your travel take you back to Puteri Harbour, please let me know so that we can make it up to you.
Sincerely, Hotel Jen Puteri Harbour Johor.


Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 July 2018

a nice hotel. while there are quite a few bar and restaurant around the hotel, it will be great if there is a lounge the still serve coffee after 10 pm. good location that is ideal for kids. my girl love their hotel kitty themed room.

a lot of shop and eateries around the hotel, with hello kitty town just beside the hotel. good location, but after 10pm, area are mainly for bar and pubs goers.

Room tip: accessible, but as this area main customer are tourist, be prepare to pay a bit more.
Date of stay: July 2018
  • Trip type: Travelled with family
    • Value
    • Rooms
    • Service
1  Thank PatrickE2055
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marketing_HJPH, Manager at Hotel Jen Puteri Harbour, Johor, responded to this reviewResponded 2 weeks ago

Hi Patrick, thank you for sharing your feedback with us as it is very important for us to continue to serve you better in the future. Your concerns have been shared with the respective division for further improvement. I am sorry for the inconvenience may have caused. Should your travel take you back to Puteri Harbour, please let me know so that we can make it up to you.
Sincerely, Hotel Jen Puteri Harbour Johor.


Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews