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“Beautiful luxury property in the Rainforest”

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The Ritz-Carlton, Langkawi
Ranked #18 of 108 Hotels in Langkawi
Reviewed 6 October 2017

I arrived at the Ritz-Carlton, Langkawi a few days after their official opening. Although there were some teething problems which were to be expected, I had a very pleasant stay. I stayed in a Rainforest Deluxe Room which was a generous 75 sq. metres in size, with a living area, a balcony and an oversized bathroom. The decoration is tasteful and fits well in a remote jungle setting.

Upon arrival, I was checked-in at the arrival lounge and then taken by electric buggy to the Dahlia building which hosted 9 suites.

The hotel offers 3 food and beverage outlets. The high-end Chinese restaurant Hai Yan; the Langkawi Kitchen serving Malay, Chinese and Indian cuisine; and the Beach Grill serving western and eastern dishes, mainly seafood. The menu choices at the Beach Grill were quite limited and comfort food (beach resort favourites) such as club sandwiches or spaghetti dishes etc. was unfortunately missing. However, all the food that I tasted at the resort was delicious.

The hotel had a nice private, clean, sandy beach with plenty of lounge chairs, all of which were unfortunately not equipped with sun umbrellas yet.The pool is beautifully situated overlooking the beach and the bay.

The Ritz-Carlton, Langkawi opened during early October 2017 and all the staff members that I met were eager to please, charming and helpful.

The resort is set in an emerald jungle and its design is inspired by a Malay fishing village. The contemporary Ritz-Carlton SPA is offering various treatments in private settings which are shaped like local Bubu fish traps.

The Ritz-Carlton, Langkawi offers luxury accommodation and the renowned Ritz-Carlton service. It’s a beautiful place in the Malaysian rainforest.

  • Stayed: October 2017, travelled as a couple
    • Value
    • Rooms
    • Service
9  Thank SwissTravelManager
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RCLangkawi, Management Team at The Ritz-Carlton, Langkawi, responded to this reviewResponded 9 October 2017

Thank you so much for your honest reviews throughout your stay with us. We would love to welcome you back in the near future to our resort and enjoy the more greatest experience with us here at Langkawi.

Sincerely,
The Ritz-Carlton, Langkawi Management Team

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58 - 62 of 73 reviews

Reviewed 6 October 2017 via mobile

I had lunch at the Chinese restaurant yesterday and the air conditioner did not seem to be working.
I ordered the chicken with scallions which was good, but I thought the portion did seem rather small. It came in this noodle basket which I thought I could eat, but it is not edible!
The fried rice with egg and crab was not what I was expecting. It came with fish roe...the fish eggs was through out the dish. I wish they had told me this on the menu as I would not of ordered it!
I ordered morning glory and this was not available nor was the asparagus dish either that I wanted. So my last option was baby guy lan it was ok.
I think charging over $8.00 USD for a bottle of water seems a tad expensive and I was not given an option either.
To get to this restaurant they take you by golf cart. When I left I asked the waitress to order a golf cart when I left I asked for a tour of this property as it has only been open for 10 days. My driver of the golf cart told me he was busy and he could not show me around.
Sadly my experience here was not great! I never did get to see this property.

Stayed: October 2017, travelled with friends
4  Thank Derrick1230
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RCLangkawi, Management Team at The Ritz-Carlton, Langkawi, responded to this reviewResponded 9 October 2017

Dear Derrick,

We pride ourselves on delivering a memorable hotel experience during your travels. We have unfortunately fallen short of that goal. Please accept our sincere apologies for the inconveniences experienced during your stay. I have shared your valued feedback with the appropriate hotel team to ensure that this remains an isolated issue and is corrected moving forward. We hope to have an opportunity to better your experience with us whenever your travels bring you back here to Langkawi.

Sincerely,
The Ritz-Carlton, Langkawi management.

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Reviewed 5 October 2017

Best food ever great staff amazing location, you just can go wrong
Their Italian chef knows who's his job...
Enjoying to wake up with monkey on the trees....and perfect breakfast
Relaxinx pool and pool bar.. try their Buffalo mozzarella made on the island.. better than in Italy... sorry Italians...

Room Tip: any location is great
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  • Stayed: October 2017, travelled on business
    • Location
    • Sleep Quality
    • Service
2  Thank Omar C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RCLangkawi, Management Team at The Ritz-Carlton, Langkawi, responded to this reviewResponded 9 October 2017

Dear Omar C,

Thank you so much for your pleasant response. We will be sure to pass the message to Chef Mattia about this. We wish to welcome you back in the near future for another enjoyable stay at The Ritz-Carlton, Langkawi.

Sincerely,
The Ritz-Carlton, Langkawi management team.

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Reviewed 25 September 2017

Perfect getaway to get pampered and relaxed with amazing environment and modern room facilities.
KUDOS to Mannan for delivering a service beyond expectation, and being attentive & accomodative throughout my stay. His personalised service - Permandangan Indah to the room after my spa treatment made the whole staying experience a WOW. Thanks to Eddy too for the surprise.
Rainforest Deluxe room was awesome with a very comfortable bed and some refreshment in the room.
Manage to watch
Dusky Leaf Monkey or Spectacled Langur Presbytis obscurus playing at the room verandah, and cheeky squirrels at Langkawi Kitchen while having breakfast.
Spa experience was good with Amy managed to make me relax and fell asleep throughout the session.
Hai Yan the Chinese fine dining restaurant location is beautiful and and they serve tasty food in a classic chinese ambience by the sea.
Beach Grill was first opened yesterday and I am proud to be amongst one of the first few patrons. The location -by the beach is awesome, which it made me feel so relax while enjoying my dinner and drinks.
Breakfast at Langkawi Kitchen is another grand celebration as it is on a la carte and you may order the food on the menu as much as you can eat. Outdoor seating was the best as you can enjoy the nature while being served.

I have found my new getaway here in Ritz Carlton Langkawi. Will definitely come back!

Room Tip: Rainforest view
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  • Stayed: September 2017, travelled solo
    • Location
    • Rooms
    • Service
5  Thank Tun M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Audrey_Huttert, General Manager at The Ritz-Carlton, Langkawi, responded to this reviewResponded 27 September 2017

Dear Tun M,

Thank you very much for your generous review.

I am thrilled to hear that our Ladies and Gentlemen; Manan, Eddy and Amy were able to curate a positive experience during your stay with us.

We look forward to welcoming you once again and we are sure that you will always bring plenty of sunshine when you return.

Yours Sincerely,
Audrey Huttert
General Manager
The Ritz-Carlton, Langkawi

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A TripAdvisor China Member
Reviewed yesterday via mobile
Google Translation

Stayed: February 2018, travelled as a couple
Thank A TripAdvisor China Member
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
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Additional Information about The Ritz-Carlton, Langkawi

Address: 199, Jalan Pantai Kok, Teluk Nibong | Teluk Nibong, Langkawi 07000, Malaysia
Region: Malaysia > Kedah > Langkawi District > Langkawi
Amenities:
Bar / Lounge Beach Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #18 of 108 Hotels in Langkawi
Price Range: $509 - $2,707 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Ritz-Carlton, Langkawi 5*
Number of rooms: 119
Official Description (provided by the hotel):
Fringed by lush rainforests and lapped by the clear-blue Andaman Sea, the Malaysian island of Langkawi has a gem on its landscape - The Ritz Carlton, Langkawi. Our oceanfront resort in Langkawi, Malaysia blends beautifully with its surroundings and was designed to reflect a traditional kampong village with 90 luxurious guest rooms and suites and 29 pool villas, three swimming pools, a locally inspired spa, three dining outlets, two ocean front bars and lounges, and both indoor and outdoor wedding venues. ... more   less 
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