When we signed up for two tours with Ray, we had no idea of what we were going to experience. We... read more
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Raythetour
#3 of 13 Tours in Ipoh
Ipoh 31350, Malaysia
Review Highlights
“Ray’ve Review.”
Rupertcringe
, Sydney, New South Wales, Australia
“Enjoyable trip to Cameron Highlands”
We really enjoyed the tour and all the places we visited. Raymond is very friendly and... read more
Vicott W
, Singapore, Singapore
elliekhaw1982
singapore
3330
Reviews (48)
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All reviews cameron highlands day tour mr lim tourist sights local tour private tour an excellent tour guide ipoh town old town raymond plantation itinerary siew makan malaysia tidbits tea
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34 - 39 of 48 reviews
Siro9
3
via mobile
Our 7 day tour was about 3 sisters in different parts of the world getting together with one from LA one from Melbourne, Australia and one from Kuala Lumpur. Raythetour did an amazing job organising our itenenary from picking us up from KLIA1 and KLIA2 to our hotel then showed us the gems of quaint little towns like Kuala Lipid and Venting.We had the best seafood and prawns at a quarter of the cost in the US and Australia. We also enjoyed the best durians at a very reasonable price. Highly recommended your. Happy to be contacted for further validation.
Siro 9
Date of experience: April 2018
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
TanujK76
1
Even though I am bit of a writer, I am struggling to find words that can adequately express the warmth, love and affection showered by uncle and aunty upon us. We have travelled a fair bit in our lives and have taken countless tours but none of them come even remotely close to the personalization, care (to even the smallest of things) and pleasure of company that these two kind souls provided us. We almost felt that we were on a trip with our own parents. That’s how much at home they made us feel. These people are not at all commercial or money-minded, they are simply gem of human beings which is a rarity in today’s world. We would go to Ipoh again simply to meet them once more.
Date of experience: January 2018
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Raymond L, Owner at Raythetour, responded to this reviewResponded 10 March 2018
Hi Tanuj,
We are equally elated and thankful for your heartfelt response ! My dad was gleaming with joy when he read the review . Being not a technological person, my dad asked me to thank you and your other half for the review and of course, your time in Ipoh as well :) , he equally enjoyed your presence and would definitely love to meet you both again ! :)
Darren
Raythetour! Friend's First!
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Christina T
Perth, Australia
3214
via mobile
Very disappointing service - no proper guide of the city & sights, no advice on what to do on an afternoon free n worse of all, all the food places recommended by friends that I asked Ray to take us to were ignored. Our group of 14 would have been better off just hiring our own driver to take us to the food places we wanted to go to & a proper guide for sightseeing. And had better use of RM600 we were all charged each for no service n so-so food.
Date of experience: November 2017
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Raymond L, Owner at Raythetour, responded to this reviewResponded 8 January 2018
Hi Christina,
We regret about your experience with Raythetour, I have talked to my tour guide and found that the there could be a case of rare miscommunication and perhaps a gap in expectation and hence I apologize sincerely for your disappointment.
We value your feedback greatly and I will be in touch with yourself and Jeff to understand the situation better so we can improve. We want to build a culture of friendly tour and excellent service and this will further my resolve to provide an even better service for our future guests to come.
Having said that, and I may be wrong, I have been communicating with Jeff Heng ( the gentlemen who has booked our tour on behalf of the group ) and he was corresponding with me via whatsapp and his message was " Going Well, The group is happy with Raythetour!! "
Perhaps a proper follow up wasn't done properly and appreciate if you could help us improve further.
The charges of 600 Malaysian Ringgit is to compensate the effort that we have successfully host the rest of the group safely and comfortably with transportation from Penang to Ipoh (200km) + tour/food and from Ipoh to Malacca (300 km) over a course of 3 days.
The rest of the reviews here are an example of our commitment towards excellent service and once again I apologize deeply for your disappointment, especially when you have come all the way from Oz and didn't meet your tour and service expectation.
We will strive to become better and i will reach out to you via Jeff soon.
Darren
Raythetour Founder.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
singdoll
Singapore, Singapore
45
Raymond, our Ipoh Tour guide is a very punctual person and always on time to pick us up at the hotel and recommended us some of the most interesting places in Kuala Kangsar especially an unique Chinese Mosque which is very impressive and surprise my Pakistani hubby. Raymond brought us to a coffee shop where they sell the best cheese sponge eggs and tea tarik at a very cheap price to our surprise.
Being a vegetarian, he also brought us to Vegan Delight which serves vegetarian Japanese food, Chinese and Western Food. The taste is simply awesome. I know Raymond and his wife have done their homework well before we start our private tour with them.
Well recommended if any of the reviewer here intended to use him as your trusted tour guide in Ipoh... Thumb-Up... Raymond :)
Date of experience: December 2017
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jas L
12
via mobile
Visiting Ipoh for te first time, met both Mr & Mrs Lim who has been a great host, very warm, friendly and accomodating to our request. During our short stay in Ipoh we felt safe throughout, making our trip very comfortable as both of them went out of their way to ensure safety. Both my friend and me enjoyed Ipoh as well as Taiping immensely as te itinerary was well planned. Very reliable and trusted host, the best!!!
Date of experience: November 2017
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.