Booked a day tour to Gua Tempurung, Gaharu plantation and White water rafting with Ray The Tour and... read more
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Raythetour
#3 of 13 Tours in Ipoh
Ipoh 31350, Malaysia
Review Highlights
“Ray’ve Review.”
When we signed up for two tours with Ray, we had no idea of what we were going to experience. We... read more
Rupertcringe
, Sydney, New South Wales, Australia
ThiamSoons
Melbourne, Australia
48
Tour of Ipoh and its surroundings
Review of Raythetour
Date of experience: August 2018
3 Thank ThiamSoons
Reviews (49)
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All reviews cameron highlands day tour mr lim tourist sights local tour private tour an excellent tour guide ipoh town old town raymond plantation itinerary siew makan malaysia tidbits tea
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33 - 38 of 49 reviews
Mackie S
Melbourne, Australia
11
Thank you Ray for taking peter and I on this Special trip . All this done in 8 days, 7 nights.
Great experiences for two lucky Seniors from Melbourne.
Good local food, Relaxing Thai Massages. Exciting view in Penang, Genting Highlands and Thai Border to Malaysia.
Highly recommended Raythetour.
Date of experience: May 2018
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1 Thank Mackie S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Raymond L, Tour ambassador at Raythetour, responded to this reviewResponded 21 June 2018
Dear ,Mack,
We all had a marvelous time especially I for I was paid to do this.It was a whirlwind tour and the variety of foods really make this tour special.What can I say? except come again! Peter and Mack thanks for choosing my tour.
Regards
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
elliekhaw1982
singapore
3430
We have used ‘Raythetour’ for our transfer from Ipoh to Cameron Highland last weekend. I must truly thank Ray for his kind and exceptional service that he has provided to us. He was very accommodating when we need to change our departing pick up time. Throughout the journey, Ray was at the same time attentive to his drive and was also able to share with us the histories of Ipoh and Cameron. He was always ready to help us in any thing throughout the journey. Would definitely recommend him to everyone here looking for any Ipoh local tours or private transfer in Malaysia. Thank you Ray for your warmly host. See you soon again one day. Oh yes, and thank for bringing us to buy the home made local food products in Ipoh! It was really tasty......
Date of experience: May 2018
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2 Thank elliekhaw1982
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Siro9
3
via mobile
Our 7 day tour was about 3 sisters in different parts of the world getting together with one from LA one from Melbourne, Australia and one from Kuala Lumpur. Raythetour did an amazing job organising our itenenary from picking us up from KLIA1 and KLIA2 to our hotel then showed us the gems of quaint little towns like Kuala Lipid and Venting.We had the best seafood and prawns at a quarter of the cost in the US and Australia. We also enjoyed the best durians at a very reasonable price. Highly recommended your. Happy to be contacted for further validation.
Siro 9
Date of experience: April 2018
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
TanujK76
1
Even though I am bit of a writer, I am struggling to find words that can adequately express the warmth, love and affection showered by uncle and aunty upon us. We have travelled a fair bit in our lives and have taken countless tours but none of them come even remotely close to the personalization, care (to even the smallest of things) and pleasure of company that these two kind souls provided us. We almost felt that we were on a trip with our own parents. That’s how much at home they made us feel. These people are not at all commercial or money-minded, they are simply gem of human beings which is a rarity in today’s world. We would go to Ipoh again simply to meet them once more.
Date of experience: January 2018
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Raymond L, Owner at Raythetour, responded to this reviewResponded 10 March 2018
Hi Tanuj,
We are equally elated and thankful for your heartfelt response ! My dad was gleaming with joy when he read the review . Being not a technological person, my dad asked me to thank you and your other half for the review and of course, your time in Ipoh as well :) , he equally enjoyed your presence and would definitely love to meet you both again ! :)
Darren
Raythetour! Friend's First!
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Christina T
Perth, Australia
3214
via mobile
Very disappointing service - no proper guide of the city & sights, no advice on what to do on an afternoon free n worse of all, all the food places recommended by friends that I asked Ray to take us to were ignored. Our group of 14 would have been better off just hiring our own driver to take us to the food places we wanted to go to & a proper guide for sightseeing. And had better use of RM600 we were all charged each for no service n so-so food.
Date of experience: November 2017
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4 Thank Christina T
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Raymond L, Owner at Raythetour, responded to this reviewResponded 8 January 2018
Hi Christina,
We regret about your experience with Raythetour, I have talked to my tour guide and found that the there could be a case of rare miscommunication and perhaps a gap in expectation and hence I apologize sincerely for your disappointment.
We value your feedback greatly and I will be in touch with yourself and Jeff to understand the situation better so we can improve. We want to build a culture of friendly tour and excellent service and this will further my resolve to provide an even better service for our future guests to come.
Having said that, and I may be wrong, I have been communicating with Jeff Heng ( the gentlemen who has booked our tour on behalf of the group ) and he was corresponding with me via whatsapp and his message was " Going Well, The group is happy with Raythetour!! "
Perhaps a proper follow up wasn't done properly and appreciate if you could help us improve further.
The charges of 600 Malaysian Ringgit is to compensate the effort that we have successfully host the rest of the group safely and comfortably with transportation from Penang to Ipoh (200km) + tour/food and from Ipoh to Malacca (300 km) over a course of 3 days.
The rest of the reviews here are an example of our commitment towards excellent service and once again I apologize deeply for your disappointment, especially when you have come all the way from Oz and didn't meet your tour and service expectation.
We will strive to become better and i will reach out to you via Jeff soon.
Darren
Raythetour Founder.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC