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“Bad service”

The Limestone's Fine Dining
Ranked #50 of 606 Restaurants in Ipoh
Price range: US$5 - US$50
Cuisines: European
More restaurant details
Restaurant details
Good for: Child-friendly, Business meetings, Special Occasion Dining, Groups, Romantic
Dining options: Lunch, After-hours, Breakfast, Reservations
Description: The Limestone's is Ipoh first fine dining restaurant, set up by Chef Erwin vande Vegte, a Qualified and Certified Culinary Master Chef from Europe. The Limestone's offered the senses with its chic ambiance, contemporary French cuisine and gracious service. For an unparalleled dining experience, lets your taste buds savor the exquisite cuisines in a cozy and relaxed ambiance. Allow us to inspire you.
Reviewed 9 December 2017 via mobile

Bad service the waiters had smells on their uniform......not so friendly ....not worth it.......please upgrade

Thank Muhd A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2 - 6 of 68 reviews

Reviewed 16 September 2017 via mobile

Waited for 20 minutes and nobody came to take our order. Worst service ever. Went to McDonald's instead. At least there they take your order

3  Thank Suhen R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
holyadvisor, Manager at The Limestone's Fine Dining, responded to this reviewResponded 6 October 2017

Dear Suhen. R
Warmest greeting from Limestone's Restaurant, Ipoh!
Thank you for your feedback. It's a grave disappointment to hear that we left a poor impression with you and I appreciate you took your time to highlight the shortcoming you had experienced.
I would like to apologized for the inconvenience caused. I would very much appreciate if you could provide me more details e.g. date and time you came to our restaurant so that I personally will investigate and will take appropriate action. Kindly e mail your details to stanley_yap@regalodge.com.my.
I hope this off experience doesn't you to dine with us again. Please do contact me when your next visit with us as i hope to greet you personally.
Warm regards,
Stanley Yap
Manager
Limestone's Restaurant, Ipoh

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 June 2017 via mobile

The food was great. Even though we are all extremely fussy eaters, we were all happy with the food. Our compliments to the chef. We had the chicken butrito, lamb panini and lamb pie. They were tasty, juicy and tender.
I believe some of the poor reviews were due to the fact that the expectation was very high as in a 5 star restaurant with 5 star service. Please..this is just a 3 star hotel. It is just a small restaurant. The fine dining refers to the exquisite food. The price is very, very reasonable. For 5 stars, you would have to pay at least 3-5 times the price. So, be fair.
Oh, and of course, some of the food have to be precooked for those of you who complained it was not freshly cooked. You would have to wait at least 3 hours for lamb to be this tender. By the way, all 5 star hotel restaurants pre-cook most of the food especially certain western dishes that require slow cooking. Go ask hotel chefs.

2  Thank Lyna L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 June 2017 via mobile

Great food mainly western decent price. Quiet location. Have lamb pie & heard the beef panini is good

2  Thank Low L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 December 2016

Food not fresh as they were cooked earlier rather than serving them hot.
Environment ok but very narrow spacing.
Service poor as the waiter doesn't even know what i am talking about.

    • Value
    • Service
    • Food
Thank chengyeekin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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