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Reviews (175)
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Reviewed 23 March 2018 via mobile

Overall, it's a good budget hotel. It is clean, relatively spacious and located quite near to some nice restaurants around the area such as STG Tea house for English Tea and Japanese Restaurants.. All weighing walking distance.

The only downside is parking. It's rather limited. My advice is once park your car.. Everything else travel with Grab.

Stayed: March 2018, travelled with family
Thank Moriazi M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CE_Ipoh, Sales Coordinator at Cititel Express Ipoh, responded to this reviewResponded 26 March 2018

Dear Moriazi M,
Thank you for staying with us. Sorry for the inconvenience caused, we will try our best to improve the parking issue in the future.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 March 2018

the location of the hotel is really good for us.
and the staffs are willing to help when we're trying to find carpark

the room is big enough for us
and 11th floor quite great view too
only need to be improved on the cleanliness
we found the cups are dirty and not cleaned
and also some stains on the bed sheet

Room Tip: staff willing to help
  • Stayed: March 2018, travelled with family
    • Location
    • Rooms
    • Service
Thank Crystal l
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CE_Ipoh, Sales Coordinator at Cititel Express Ipoh, responded to this reviewResponded 23 March 2018

Dear Crystal L,

Thank you for choosing Cititel Express Ipoh and spending your precious time to review us. Noted on the downside. We will improve more in the future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 March 2018

If you're smoker, maybe this hotel isn't suitable for you as the smoking floor only has 4-5, when it's comes to midnight it will be noisy as next to the hotel there's a club which you could hear the noise from the room. Suggested to request high floor if possible. Checked in took more than 10mins as the trainee tried her best not to delay its guest. Location just ok. It could be better if you have your own vehicle. Just one thing make sure the security guard not playing their mobile while on duty.TQ

Room Tip: High Floor to get quite room
  • Stayed: March 2018, travelled with friends
    • Location
    • Cleanliness
    • Service
Thank Johnsgi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CE_Ipoh, Sales Coor at Cititel Express Ipoh, responded to this reviewResponded 12 March 2018

Dear our valued guest,
Thank you for choosing Cititel Express Ipoh. We will forward this message to the management and try our best to improve the service.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 February 2018

Excellent location nearby old town of Ipoh. Walking distance to interesting places.

Good size room, decent. However, breakfast was a little disappointment.

Parking - limited in the basement but they have open parking with security guard next to St Michael's Institution

Will return to stay.

  • Stayed: December 2017, travelled with friends
    • Location
    • Cleanliness
    • Service
Thank wanedi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CE_Ipoh, Management at Cititel Express Ipoh, responded to this reviewResponded 12 February 2018

Dear Wanedi,

Thank you for choosing Cititel Express Ipoh. Sorry for the disappointment. We will try our best to improve the breakfast in the future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 January 2018

The hotel is centrally located in the city center, with easy access to most tourist attractions and good food. It's definitely good choice when you visit Ipoh. Room is clean. However, the check in process is slow and the counter is not very efficient. Parking is really limited, which stacked car park introduced in the hotel premise. Over all, it's value for the money that we have paid.

Stayed: December 2017, travelled with friends
Thank Edwin S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CE_Ipoh, Trainee at Cititel Express Ipoh, responded to this reviewResponded 22 January 2018

Dear Edwin S,
Thank you for choosing Cititel Express Ipoh. We will forward this message to the Hotel Management and try our best to improve our service.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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